Reviews of DoubleTree by Hilton Cape Cod - Hyannis 4 stars
287 Iyannough Road , Hyannis, MA 02601, United States
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Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewFor the cape area , this hotel isn't too bad, especially considering most are so awful - decent hotel if staying in this area.
The fan in bathroom runs non stop and can't be turned off, which is annoying. Also the entire hotel is starting to look rundown and a bit ratty looking - is in dire need of modernization.
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewBreakfast was very good.
Although the room smelled fine, the larger hotel areas had a slightly musty odor.
Reviewed: 2 June 2025 · Stayed in May 2025
Verified reviewStaff was very friendly. Loved the free coffee set up by the reception in the mornings.
The Hotel is dated. The room could use some refurbishment. As a family of 4 we booked a room with two double bed. Surely the beds are too small for 2 adults. It was barely adequate for 2 kids.
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the friendly service from our staff and appreciated the complimentary coffee setup in the mornings. We also appreciate your constructive feedback regarding the room and bedding. We understand that comfort is key, especially when traveling with family, and we regret that the beds did not fully meet your expectations. Please know that we do anticipate moving to a queen queen versus double double bed configuration in the not too distant future (but, we are sorry that this was not the case for your recent stay). We hope to have the opportunity to welcome you and your family back again and provide an even more comfortable stay.
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the friendly service from our staff and appreciated the complimentary coffee setup in the mornings. We also appreciate your constructi… Show more
Reviewed: 29 May 2025 · Stayed in April 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewThe building is quiet and the staff are courteous, I particularly enjoyed the room.I got as I have slight mobility issues And it was designed specifically for people with those
The bed was not as comfortable as I would have liked, But I think that's just a matter of my own personal preference, Not. An indictment against the staff and company
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewLove the location, price wasn't too bad either.
Wasn't able to leave tip for house keeping staff. They did a great job of keeping job clean for the most part. Room could have used a good dusting
Reviewed: 28 April 2025 · Stayed in February 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewgreat location, very clean - nice restaurant lounge area. Very good value.
WiFi - trying to get work done -- was difficult and slow.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewStaff
Moved 2 times from original room due to leaks from ceiling in both rooms
Reviewed: 13 January 2025 · Stayed in November 2024
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewBreakfast was good. Location was great. Plenty of shopping nearby and Hyannis is lovely.
Hotel is a little dated and it was very quiet (time of year). Ladies restroom in lobby was out of order for duration of stay. Restaurant/Bar options were limited. Beds in room were small (for doubles).
Reviewed: 7 January 2025 · Stayed in November 2024
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewReviewed: 12 November 2024 · Stayed in October 2024
Verified reviewWe thought the breakfast was very poor, we asked for cerials and was told we could only order a set menu.The waiter was very abrupt and not helpful at all. Just because the hotel was quiet when we went we had a poorer service. The hotel and location was lovely but the service very poor in the restaurant.
The service in the restaurant, the waiter was rude and unhelpful.
Reviewed: 16 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 September 2024 · Stayed in September 2024
Verified reviewThe staff were pleasant. Otherwise nothing stood out.
Room was small. Continental breakfast unavailable. I would of had to link my Hilton account with my stay, which was booked under my husband's name to receive a credit for the restaurant. Beds were stiff and squeaky and pillows were like 1/3 full of filling, if that makes sense. Wall outlets were faulty, plugs just fell out of wall. Bathroom door didn't shut, we just pulled it as tight as possible. Dehumidifier in hallway, so I think the door was swollen from moisture. Small things, like no pen/pad to write with and no information on room service/menu in room. And the price was far too expensive.
Reviewed: 15 September 2024 · Stayed in September 2024
Verified review