The fan in bathroom runs non stop and can't be turned off, which is annoying. Also the entire hotel is starting to look rundown and a bit ratty looking - is in dire need of modernization.

For the cape area , this hotel isn't too bad, especially considering most are so awful - decent hotel if staying in this area.

Stayed in July 2025

Although the room smelled fine, the larger hotel areas had a slightly musty odor.

Breakfast was very good.

Stayed in July 2025

The bed was not as comfortable as I would have liked, But I think that's just a matter of my own personal preference, Not. An indictment against the staff and company

The building is quiet and the staff are courteous, I particularly enjoyed the room.I got as I have slight mobility issues And it was designed specifically for people with those

Stayed in May 2025

WiFi - trying to get work done -- was difficult and slow.

great location, very clean - nice restaurant lounge area. Very good value.

Stayed in March 2025

Moved 2 times from original room due to leaks from ceiling in both rooms

Staff

Stayed in February 2025

Hotel is a little dated and it was very quiet (time of year). Ladies restroom in lobby was out of order for duration of stay. Restaurant/Bar options were limited. Beds in room were small (for doubles).

Breakfast was good. Location was great. Plenty of shopping nearby and Hyannis is lovely.

Stayed in January 2025

The service in the restaurant, the waiter was rude and unhelpful.

We thought the breakfast was very poor, we asked for cerials and was told we could only order a set menu.The waiter was very abrupt and not helpful at all. Just because the hotel was quiet when we went we had a poorer service. The hotel and location was lovely but the service very poor in the restaurant.

Stayed in October 2024

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Stayed in August 2024

We picked this hotel as our relaxing week after a road trip, as it had an outdoor pool. Unfortunately the sunbeds were extremely uncomfortable as there were no cushions on the beds.

The beds were comfortable, the room was cleaned everyday & fresh towels too. The breakfast was great but repetitive.

Stayed in August 2024

Broken coffee maker.

My only complaint was the coffee maker didn't work. Everything else was perfect.

Stayed in August 2024

Bed was not comfortable. Lounge should open during the afternoon.

Location is good. When to the parade which was nice.

Stayed in March 2024

I am on a budget; however, being January I paid extra for the inside pool access. I wasn’t wowed for a Hilton property. I wasn’t impressed with the menu so we left to eat. Clerk didn’t tell us we could drive around to a closer door to our room. We had to wait for staff to return to use the pool. It was very far and hard to find. The pool water was cool. Kids didn’t seem to mind but I didn’t use it as a result. The refrigerator was small. No microwave. I would probably look for another hotel in the future.

Warm cookie at check-in. It was quiet for having another family across the hall. Tall full length mirror.

Stayed in January 2024

Location a little far from Main Street so had to take a taxi

Clean and comfortable

Stayed in November 2023

nice lobby

Stayed in March 2023

The Hotel is dated. The room could use some refurbishment. As a family of 4 we booked a room with two double bed. Surely the beds are too small for 2 adults. It was barely adequate for 2 kids.

Staff was very friendly. Loved the free coffee set up by the reception in the mornings.

Stayed in May 2025

Wasn't able to leave tip for house keeping staff. They did a great job of keeping job clean for the most part. Room could have used a good dusting

Love the location, price wasn't too bad either.

Stayed in May 2025

Room was small. Continental breakfast unavailable. I would of had to link my Hilton account with my stay, which was booked under my husband's name to receive a credit for the restaurant. Beds were stiff and squeaky and pillows were like 1/3 full of filling, if that makes sense. Wall outlets were faulty, plugs just fell out of wall. Bathroom door didn't shut, we just pulled it as tight as possible. Dehumidifier in hallway, so I think the door was swollen from moisture. Small things, like no pen/pad to write with and no information on room service/menu in room. And the price was far too expensive.

The staff were pleasant. Otherwise nothing stood out.

Stayed in September 2024

Clean great staff

Stayed in August 2024

Bar food was horrible

Nice indoor outdoor pool nice fire pit location is central to all the attractions.

Stayed in August 2024

Rooms were damp / mildew smell, dirty carpet and overall outdated. Some staff were accommodating and food was standard.

Location was the best part of our stay.

Stayed in August 2024

Very comfortable and excellent location. Breakfast was definitely the best I've had from hotels of similar caliber. The room was very clean, and the beds were comfortable. Staff was helpful and friendly.

Stayed in July 2024

Rooms badly needed to be renovated. They were very tired and the locker was located too near the beds as we discovered when my husband had a fall and got injured on the side of the head.

Location

Stayed in June 2024

Very bright when trying to sleep, but no big deal

Everything

Stayed in April 2024

Rooms were outdated and it was right beside the airport which we didn’t know until we arrived. We stayed 2 nights and our room was never cleaned during our stay.

Lobby was nice but the section we stayed in was outdated.

Stayed in August 2023