Reviews of Suite Dreams Hotel 3 stars

Nothing

Everything

Everything

Liked everything

Clean, and comfortable, staff was amazing

Nothing I didn't like no complaints

Great staff, very pleasant and comfortable property and room.

N/A

The location of the breakfast was fine it advertised a hot buffet breakfast which there was none the waffle maker wasn’t working properly and poor selection

The location of the breakfast was fine it advertised a hot buffet breakfast which there was none the waffle maker wasn’t working properly and poor selection

Not too far from EIU for the state track meet.

The safety of entering the room from outside, very unsafe! There was an odor, like mildew in my room, 139 as well as paint peeling/hanging from the ceiling when I arrived. I didn’t have time to stop by the front desk, so I addressed this after the track meet the day I checked in. I was able to switch rooms, but the smell wasn’t much better. The room and surrounding area was creepy, so I was very uncomfortable. The King size bed was mort like a Queen size bed with couch pillows instead of bed pillows. The bed was almost as it was when I checked in because I was so uncomfortable sleeping under the cover that looked like if it were washed it would fall apart. I checked hotels in the area for another room, but they were likely booked due to the state track meet. I couldn’t wait to check out! I did visit the breakfast area and no thank you. The only hot item was waffles that you had to prepare yourself on the waffle maker. More like a grab n go breakfast. The lady at the bar, as nice as she was, was opening beers over the garbage can and handing the beer with the palm of her hand touching the opening to the beer as well as putting limes in the beer bottle with her bare hands. She was leaving the bar area and people were waiting. Also am not happy with the upcharge this weekend compared to others. I paid $172 for the night which is the same as the Hilton down the street when typically rooms are $85 per night. Suite Dreams definitely cannot compare to the Hilton.

The breakfast wasnt ready and there were no drinks

Convenient

Room had an odor. But we dealt with it. No elevator

Staff was very polite.

First this is a motel not a hotel. The rooms are dark with a funny smell. My son's hands were black from touching the floor. The milk served with breakfast was expired by 4 days. The showers had no pressure bc the water was shooting out the sides. There were disgusting marks all over the hotel. Oh and there is no functional pool. Do not stay here.

Clean

No elevator and the bed was so hard it was like sleeping on the floor.

Close to where I needed to be

They advertised a swimming pool, took family for relaxing weekend only to find out pool has been closed for 10 plus years. The bed was like sleeping on a concrete slab. IFree coffee tasted like mud, this place wasn't worth the$211 I spent for 2 nights of absolutely no sleep! The battery cover to the remote for television was missing. The air conditioner made loud buzzing noise all night long, cobwebs in the corners of the room. Absolutely atrocious! Only reason I booked with this hotel was because we wanted to swim. There wasn't ever a bartender on duty, the breakfast consisted of fruit, waffles and stale cereal. The owners should be ashamed of themselves for false advertising to entice people to stay with advertising indoor pool that doesn't even exist!

N/A

The 1st they put us in the carpet by the bath was soaked. The 2nd room was okay but my husband woke up with bites all over his body looked up the bites and they were bed bug bites. So we are not very happy with the stay plus the pool was out of order.

Amenities and close to shopping stores

Bed was uncomfortable and pillows to small Not enough tv channels

They did not serve breakfast when I was there. No coffee or anything.

They could have served breakfast like they advertised and had fresh coffee.

The location and the cost were great. This hotel seems to be upgrading a lot of its facility. It is huge. There is so much to do inside like putting greens, games, pool tables, video gaming. It has a very large indoor pool ( under renovation) also a large bar area. I think once upgrades are done it will be an amazing place to stay. The staff was amazing. Very friendly and accommodating. I would definitely like to revisit this hotel in the future.

It was cold inside the facility. Very cold. Our hotel room was ok. Heat worked in the rooms, but just need to be upgraded. There was no breakfast or coffee in the morning and that was disappointing. They offered cereal.

While an older property, it is nicely maintained. Nothing fancy, it is comfortable and clean.

The heat was not on when I arrived and it took hours to warm up.

The front desk manager who works evening n day shift is super exhilarating and bring a good energy .. he sees potential I think full kitchen staff n a few pairs of hands for paint n odd jobs

Low lighting and green floors seems cloomy n uncomfortable at night

Location was good, staff was nice.

Pillows on the bed were like miniature pillows definitely need to be changed out with normal, not couch pillows.