Reviews of Courtyard Des Moines West/Clive 3 stars
1520 NW 114th Street, Clive, IA 50325, United States
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewCleanliness
N/A
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewEmployees were GREAT!
No internet connection in my room. Employee tried too but could not get a connection. A minor issue was the TV would lose connection if not facing a specific direction.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewLocation was good for us. The room was very clean, bed comfy , staff was nice
The air conditioning reset while we were out, so every time we entered the room it was hot and took a while to cool off.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewLocation
Peeling wallpaper, no breakfast unless paying separately.
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewFriendly staff. Nice location.
Nothing really bad.
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewMy key card stopped working and I got locked out of the hotel. The maintenance worker said it happens sometimes and you just have to deal with it. The assistant manager Matt Hood was unwilling to offer any kind of compensation. Basically stated he doesn’t care about me as a customer and doesn’t care if I was happy or if I ever came back.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewEverything
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewclean and comfortable rooms. Staff was friendly and helpful. parking was easy. main lobby area was nice and open. the facility was clean and well maintained.
nothing
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewWe did not have breakfast.
Booking.com did not display the correct picture of the room that we expected to have when we arrived.
Reviewed: 19 December 2024 · Stayed in November 2024
Verified reviewReviewed: 9 December 2024 · Stayed in December 2024
Verified reviewQuiet, in a good location. Friendly staff.
No complimentary breakfast. Towel holder broke really easy.
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewStaff, especially manager on duty nor friendly, not helpful at all. Bathroom not clean.
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewN/A
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewRoom was on first floor , clean and quiet.
Breakfast was not provided.