Close to music venue and clean and comfortable.

Stayed in August 2025

Great location, very close to Penn station and prudential. Big room and a huge toilet space. Very nice stay

Stayed in August 2025

n/a

It was next to the venue, so for me that makes it a plus. Walked out the hotel and pretty much right into the concert

Stayed in July 2025

Perfect location for a show at Prudential Center.

Stayed in July 2025

My only complaint was the odor in the room. We had an accessible room and I think the carpet may have gotten wet at some point causing a mild odor in the room.

The place was very nice.

Stayed in August 2025

The breakfast included is just one item from Starbucks, they didn't even let me have both yogurt and sandwich. There is a possibility to go to the Arena directly from the hotel, but somehow no one could clearly explain how to do it.

The room is big for a hotel (like 3x bigger than we had in New York). The beds were good. The location is amazing if you need Prudential Center. All in all it was a good stay.

Stayed in August 2025

N/A

The location was amazing and parking for a night event at Prudential Center.

Stayed in August 2025

called four times for a total of 35 minutes of hold time before I could speak with someone to confirm my reservation. Someone else’s underwear was in our room and someone else’s hair was in the bathroom in a decent amount. The breakfast is better at many lower priced hotels. The room was smaller than expected and felt like a normal king room.

great location, hotel lobby was well kept, bed was comfortable

Stayed in July 2025

The room is old and needs to be updated. Because the location and the busy area you can hear noise throughout the night. The mattresses are very old and worn and when you sit down, it feels like you’re going to slide onto the floor. I was very upset that the website stated that they had an airport shuttle, and after running around the airport, trying to find the shuttle I finally called the property only to learn that there was no shadow and hadn’t been for quite some time.In my opinion, it’s extremely unprofessional to advertise a shuttle that you do not have particularly when someone is not from the city. This added additional expenses that I wasn’t expecting for Uber and Lyft both ways. The staff who answered the phone was not helpful and tried to disregard the issue all together. No makeup removal cloth or makeup face cloth. I wish the hotel had other streaming besides only Netflix. It’s 2025. Every hotel should have Amazon prime, Netflix, and Hulu. It also had no capability to cast from your phone, which was annoying.

The location was excellent for attending an event at the Prudential center. I like that they had someone at the lower level to guide you to check in, which was actually on the second floor of the building. The staff were friendly and provided complementary water bottles.

Stayed in June 2025

If you are attending a concert or any other event at the Prudential, this hotel is really convenient. The sky bridge definitely saved us from standing outside in line in direct sunlight considering how hot it was this week.

Stayed in June 2025

Staff

Location

Stayed in June 2025

Good location clean room would stay there again

Stayed in May 2025

Check in logistics are unique. Advance info would be very helpful.

Stayed in May 2025

The lobby wasn’t too cleaned

Close to the train station

Stayed in May 2025

The breakfast. The reviews said it was a very good breakfast but they had a Starbucks in the hotel with very limited items on the menu especially for kids.

The hotel was clean and in a good location. They offered paid parking for USD $30 a night. You could get in and out of the garage many times.

Stayed in May 2025

Close to prudential centre

Stayed in May 2025

Location

Stayed in February 2025

No breakfast

Stayed in May 2025

Using a key to get up the elevator was inconvenient I don’t normally take my key out of the room if people are still in the room. Also told staff after going to room that it smelled like smoke and they just said ok like it was normal

The location was great was able to walk to the train

Stayed in March 2025

Breakfast wasn't buffet and options were very limited

Location, clean, good parking.

Stayed in April 2025

Needs to have a decent restaurant

Clean rooms. Walking distance to the ice arena

Stayed in April 2025

Front entry way not very attractive.

Close to venue. Front desk was very friendly and rooms were very clean.

Stayed in April 2025

Stingy free breakfast won't let me have sparkling water

Stayed in March 2025

Everything was extra expensive. For example , a bottle of water costs $6 USD. The room was clean but mediocre, I didn't feel like it was worth the price per night. I definitely expected more for the price (as opposed to having a small TV, old washroom, broken seal on the shower doors). The room was also very dim.

Everything was functional

Stayed in March 2025