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  5. Reviews of Comfort Inn University

Reviews of Comfort Inn University This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 Flint Road, Amherst, NY 14226, United States

#13 of 19 hotels in Amherst

Guests' Choice

Review Score

Based on 222 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.7

  • Free Wifi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 21, 2025

    6.0
    Mediocre 2-3 star hotel.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator wasn’t working. Our 1st room smelled really bad of cleansers covering up pet smells. Front desk was very good with switching us to another room. Room was OK but you can hear everything next door. The room rate was really high during the weekend we were there.

    Friendly staff. Pet friendly

    Stayed in July 2025

  • Reviewed: June 29, 2025

    6.0
    I stayed there to do the Ride for Roswell.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was not working which made it very inconvenient.

    Very pleasant staff. Nice room.

    Stayed in June 2025

  • Reviewed: June 7, 2025

    6.0
    It was pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    The elevator was not working and as a senior, we do not do stairs well.

    Location to the college.

    Stayed in May 2025

  • Reviewed: May 21, 2025

    6.0
    Perfect location to UB, and decent night sleep,
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was not working. The hotel needs some more attention to detail and it would be a higher rated hotel. Like the noisy fans, cleaning corners, nothing to major.

    Breakfast was good. Staff was friendly and it's practically on Univ of Buffalo's campus.

    Stayed in May 2025

  • Reviewed: March 30, 2025

    6.0
    Good place for a short trip
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bath tub was clogged & took forever to drain. Otherwise decent for the price.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have preferred coming with our dog but the $50 per day pet fee.was out of proportion with the cost of the room.

    Stayed in March 2025

  • Reviewed: January 30, 2025

    9.0
    Wonderful
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location & comfortable

    Stayed in January 2025

  • Reviewed: December 17, 2024

    9.0
    Overall a great stay
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was a little dated and toilet was loose

    Convenient location; pet friendly; had EV charger

    Stayed in December 2024

  • Reviewed: November 12, 2024

    9.0
    Overall, our stay was good, we'll stay again next year when we come to do our Buffalo shopping.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The stench of weed that permeated the halls and elevator. I thought it was supposed to be a non-smoking facility. It didn't come in to our room so I didn't complain about it but it was really gross. It smelled like a skunk sprayed. During our (Monday) morning breakfast, the lady working inexplicably started mopping the floor whilst us and other guests were trying to prepare food and enjoy our meal. Like, there wasn't a spill or anything and it was 8:30, the breakfast didn't end for another hour. It felt like we were being rushed out. And whatever was used the wash the floor made it really sticky and everyone's shoes were sticking and making noises. I understand a food area needs to be kept clean constantly but maybe you could wait to do a final task like floor washing till the guests have finished their meal and the breakfast room is closed.

    Room was perfect. Super clean and completely suited our needs. Front desk staff was polite and helpful. Check-in and out was a breeze. The complimentary breakfast was great, it was everything we wanted and the coffee was delicious. Parking lot was clean and easy to maneuver and we could see our car from our room.

    Stayed in November 2024

  • Reviewed: November 11, 2024

    8.0
    Very Good
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    EV Charger was too slow to charge our Tesla in time. Took about an hour a percent. Mattress was very uncomfortable

    Close to where we needed to be

    Stayed in November 2024

  • Reviewed: October 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lousy coffee. Need to bring in Tim Horton’s.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    8.0
    Near the gates of SUNY Buffalo North campus
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    Clean & comfortable beds … simple & tasty breakfast

    Stayed in October 2024

  • Reviewed: October 8, 2024

    7.0
    The hotel was in a great location.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The floors were dirty. The frontdesk person was not inviting.

    The breakfast ok. The room was clean.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Bed with Twin Sofa Bed-Nonsmoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we walked onto the floor we were staying n the heavy smell of pot hit us immediately off the elevator. Luckily we were only dropping our suitcase off and heading back out. This is a no smoking facility. I would hope that extends to marijuana and vapes

    Stayed in September 2024

  • Reviewed: September 25, 2024

    8.0
    We were happy to find a hotel in otherwise sold out Buffalo! The price was high due to demand of NFL game in town.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Common areas a little run down.

    Great beds, comfortable room, microwave and refrigerator, WiFi, good lighting. Staff excellent

    Stayed in September 2024

  • Reviewed: September 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was mediocre

    Friendly and clean

    Stayed in September 2024

  • Reviewed: August 26, 2024

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Location. Was 5 minutes from Ub north campus

    Stayed in August 2024

  • Reviewed: August 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The exercise equipment needed repair. The touchscreen kept malfunctioning when I used it.

    The breakfast was large and delicious.

    Stayed in August 2024

  • Reviewed: August 2, 2024

    6.0
    Underwhelming hotel for the price per night...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For the price you pay per night ($300+!!) this hotel was underwhelming. The first room they placed us in smelled terribly of cigarette smoke. They then placed us in another room which was much better, but early morning hours we smelled cigarette smoke coming from somewhere. For a non smoking hotel and paying $300 a night this was a disappointment. I have never been disappointed with a Hampton Inn, so next time through the area I will stick with what I know is good.

    This hotel was ok for what was needed, a place to sleep overnight close to Niagar Falls. It was also a quiet hotel which is always appreciated.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    9.0
    Great fantastic stay will want to come back
    • Family with young children
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool water was not desire to swim and my room AC needs an update

    Service was exceptional breakfast great and workers friendly

    Stayed in June 2024

  • Reviewed: June 28, 2024

    8.0
    Will use again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool

    Convenient

    Stayed in May 2024

  • Reviewed: June 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Limited parking

    Breakfast was great...eggs sausage make your own waffles cereal yogurt fruits coffee tea juice muffins bagels toast

    Stayed in June 2024

  • Reviewed: May 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dated, there were aged damages to the cabinetry

    Staff was friendly, and the complimentary breakfast was good

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent

    Stayed in April 2024

Showing 1 - 25

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