Reviews of Coco Plum Inn 3 stars

Perfect location. Loved everything about it. Breakfast was awesome and made quick! 100% would come back if we get the chance.

That i didn’t see more 3 legged lizards

Clean. Easy to walk to Duval Street

Shower pressure was low. And the water in the toilet took longer to flush.

Great location, everything is in a walking distance, facilities are super clean.

We chose this place based on the reviews about their breakfast. We only had it once and did not like it . We decided to eat breakfast out instead.

Close to Duval

Comfortable room. Lush property with a nice swimming pool. Delicious breakfast served with a smile. Great location. If you want a real Key West stay, this is the spot.

Nothing negative to say about this property

Great location, great staff, breakfast was cooked on site and options...not just a Buffet. Only thing I could say needed attentiin was the pool, just needed vacuuming but very clear & clean

Great location

Room was tiny but not unusual for Key West.

Great location. Good pool area and greenery. Nice decor in rooms. Hot water showers. Front office staff was very nice and polite.

The „cook” was rude and grouchy. Little dusty…. Too many sugar ants (multiple rooms)…

Breakfast was good. Would have liked the option of bread/rolls basket

Room was good size but was a little tight to get around the bed

Great location!! Outstanding staff, the owner took the time to show us around the property and gave so many great recommendations.

None

Everything was clean and very comfortable! The staff was absolutely amazing going above and beyond for our anniversary and giving us surprise champagne and truffles in our room when we arrived. Couldn't have asked for a better location everything was in walking distance. Will definitely recommend and stay here again for our next visit!

N/A

Cute, clean, great location, great breakfast included.

Everything was great. Husband has a bad knee and our room was on second level with no elevator. I would stay here again, but would request a room on the ground level.

Beautiful, well kept

Loved it all

Great breakfast each day

Stairs to second floor

Great location

Nothing

I recently stayed at CocoPlum Inn to celebrate my birthday and was genuinely looking forward to a relaxing stay. While the property is charming and the chef was absolutely wonderful (his kindness and attentiveness stood out) my experience was completely overshadowed by an extremely disrespectful and unprofessional encounter with a staff member on the day of checkout.

My friend and I were simply snapping a quick photo outside our room around 11:11 AM (checkout is at 11) with all of our belongings packed and ready to leave. We had already told a housekeeper nearby that we were happy to vacate if needed, and he acknowledged us and continued about his work. Moments later, a woman I hadn’t seen before yelled up to us from the ground level: “Girls, it’s time to check out.” We politely responded that we were just finishing up, but she continued in a condescending tone, questioning if we “really” had our things packed. We went downstairs to speak with her in person to clarify if there was an issue and were met with even more hostility. When I mentioned I had stayed at this hotel in the past with my mother and had a completely different, more positive experience, she looked at me and flat-out questioned my honesty. She demanded to know what year I stayed and then told me she had worked there since 2019 so she “would’ve known” if I had ever been a guest. It was incredibly unprofessional and honestly very weird. There was no reason to interrogate me or act as if I was making it up. It felt accusatory, unnecessary, and completely out of line for someone in a hospitality role. When we said the room key was left in the room, she snapped, “I need the key now. Go get it.” I’ve never been spoken to like that by hotel staff, especially over something as minor as being ten minutes past checkout. If she had approached us calmly or respectfully, none of this would have escalated. Instead, I was treated like a problem for simply trying to enjoy the last few minutes of my birthday stay. I left this hotel in tears. That should never happen after what was meant to be a celebratory getaway. I paid good money to stay here and was polite and respectful to everyone I interacted with. Sadly, this one staff member’s unnecessary aggression and dismissive behavior completely ruined what was otherwise a lovely trip.

Clean and lovely rooms! Very nice pool, and super close to the all the sights. Also, very nice complimentary breakfast included.

No onsite parking lot. Need to pay $20 daily rate at paid parking lot across the street.