Reviews of citizenM San Francisco Union Square 4 stars

Everything, the room is small but it works perfectly for an inner city stay as all the facilities in the room were practical which makes it very comfortable.

Nothing to dislike

Great little quirky rooms, nice staff, decent location

Gym was very small but it done the job!

Room was very small

Been at CitizenM LA with a good overall experience. In Frisco can't say the same. First room assigned was in the back corner facing a wall. Asked to change, the second one was smelly! Once again asked the staff to give a better room, but the manager (a black woman, don't remeber the name) was very unfriendly and rude. We had no chance to change the room and spent our stay in a smelly room! Stay away from CitizenM San Francisco!!!!!

Hotel was nice the area was concerning

N/A

The styling and decor is fab, it was clean and the bed was massive and comfy.

The location was a bit sketchy at night and the toilet glass door didn’t fully close. We also noticed there weren’t any films available like there used to be.

Clean well laid out

Strong fragrance smell when you come through the doors. The sig scent but way tooo strong.

Nice room ,very comfy bed. We loved the iPad functions. And the shower was great too.

Could do with more choice at breakfast.

Very cool vibe. Security staff were welcoming every evening. Room was perfect for what I needed.

They don't accept cash.. I've never been in a hotel bar that doesn't accept cash! Also house cleaning came at like 09:00 - 09:30 which meant I never got my room cleaned because I was on holiday and sleeping. Most hotels I've stayed in house cleaning is done early afternoon when people are out of their rooms.

Room although very small had everything we needed. It was comfortable and clean.

The bar area and check in seemed quite dark. Everything was done using I pad which was fine but all a bit impersonal.

I wish they had larger breakfast menu

Super cool , great location