Wifi connection in room is not stable

Great location offers 24-hour free apple,water, tea, coffee,and cookies at lobby for customers.

Stayed in August 2025

A bit dusty under the bed and the cabinets

The free cookies and popcorn!

Stayed in August 2025

The fridge is a little bit noisy

Great location, very clean and very friendly staff

Stayed in August 2025

The location is perfect ! The staff was great and the rooms were clean

Stayed in August 2025

Nothing!

The hotel is located in Union Square The Staff was really really kind The room was really amazing, cozy and super clean

Stayed in August 2025

Perfect central location, with a hotel that cares about service and the little details that makes it a great stay!

Stayed in August 2025

N/A

Hotel location was great, hotel dated but clean, staff looked tired, but friendly

Stayed in August 2025

TV didn’t always work. Had to have it serviced. One reason I stayed was to watch any follow up news stories on city events. One day it worked, next night came back later to watch news. Wouldn’t load channels. Desk will get it working, but that was next day. Nice big window only opens a crack. Fire escape stairs outside window. Suppose it’s for safety. Limits airflow in room. Construction going on next door. Only hear thru window but with that being open, started early am.

Location is a big plus. Easy to get to bus, cable car, BART. Stay here saved from walking the steep hill towards Nob Hill. Take the cable car to California St. have stayed here before. No air conditioning in room. Deep tub. Bed was comfortable, pillows were fine didn’t upgrade. Asked for room facing Powell, only heard cable cars a few times, slept with window open. Traffic dies down later at night. You’ll want that window open in summer especially! No extra window for cross breeze. Yes, they supply a table fan and room heater. Didn’t need heater. Also ceiling fan. The room was still warm.

Stayed in August 2025

Well located hotel, with rooms that are fine though a bit dated. Complimentary cookies and hot drinks available 24/7 are a nice touch. Friendly and helpful staff.

Stayed in August 2025

This is my third time staying here — friendly staff, clean and comfortable rooms, central location, affordable price, you name it.

Stayed in July 2025

NA

The staffs were friendly. Close to many bus stops and Union Square . Really loved the cookies and coffee in the lobby.

Stayed in August 2025

We understood no need to change towels and sheets everyday, but the rubbish bin please do.

Good location.

Stayed in August 2025

Location

Stayed in August 2025

Just the smell on the aisles, and the bed, the matress too soft for us and bed was queen (smaller I would say)

It is a beautiful building in the middle of everything, great staff, the bathroom was impecable, good water pressure, just the bed not good for us (small and soft) and no air conditioner, you could opened windows for the hot weather. Love the free cookies, free water, free coffee and popcorn! They cleaned our room everyday

Stayed in August 2025

Nothing to add

Location

Stayed in August 2025

The rooms were really clean and provided everything we needed. The staff were friendly and helpful, and the location of the hotel was great.

Stayed in August 2025

Nothing

Loved the vibe

Stayed in June 2025

The hotel location was amazing ,just minutes from union square and transportation all over the city; Staff were super helpful

Stayed in August 2025

The beds are very high and soft

Perfect location, everything is close to the hotel. Moody bathroom with old style taps. Extra fire ladder outside.

Stayed in July 2025

Would have liked coffee making facilities in the room.

Excellent location close to Union Square. Good value for central location.

Stayed in August 2025

The room and the bed were smaller than I've experienced in the rest of the US, but perhaps it's normal in San Francisco

Loved the 24/7 cookies! I appreciated the pillow menu and how available the staff have been with our requests. The room was nice, and I enjoyed being right next to union square

Stayed in July 2025

Conveniently located. Close to many cafes and restaurants. Helpful staff and the room is clean. Definitely will be staying here again. Thank you.

Stayed in May 2025

Rooms don’t have air conditioning but that is to be expected and they have ceiling fans and window can be opened if needed to keep you cool

Classic art deco hotel moments from Union Square, bar with happy hour, complimentary warm salty popcorn, fruit, tea and coffee, water station and cookies Staff are all friendly and helpful dedicated to making your stay as comfortable as possible Great water pressure too in shower

Stayed in August 2025

Nothing

Great location near to Union Square. Near to the cable car. We walked to Fishermans wharf and it was not far. Room was comfortable and staff very friendly. The coffee and cookies was a nice addition .

Stayed in July 2025