Reviews of Captain's Inn and Suites

the locating was great and close to downtown Alex Bay.

The place was pretty empty yet we still had a room far from everything and it was upstairs which was not ideal having a pet. the fire alarm was chirping when we came in but the office fixed it quickly. we could hear nearly everything outside, luckily it was pretty quiet.

Breakfast was decent. Omelet was surprisingly small and toast was a little overdone, but pancakes were plentiful and would have fed both of us!

Burnt toast?

everything in our room was clean, updated, and spacious. The air conditioning until worked perfectly.

The only two things we could give feedback on is that the beds are not as comfortable as we would have liked, however, we are difficult to please when it comes to hotel mattresses. And we could not find the remote for the TV (which was super small however we normally do not watch TV while traveling).

Like it all

Nothing

Very convenient.

The outside walks could be cleaner. Waste baskets in the bedrooms would be good.

We like the very clean rooms. Quiet for sleeping. Restaurant right next to it for breakfast.

We've stayed here several times. This particular room needs more elec. outlets. Also a couple other things I mentioned at checkout. Cable channels available are limited and poor choices. But you can't beat the price per night for a nice clean hotel and pleasant staff.

Close to downtown area and a breakfast restaurant (walkable).

Clean / comfortable/ relaxing

We were just there overnight, we had a small room, but it was perfect. There were two chairs outside the door, very nice to sit and relax. The pool was very nice, we enjoyed getting cooled off after a hot day.

N/A

Always clean and comfortable. Staff friendly, knowledgeable and helpful. We stay here every time we come.

Mattress is getting old and springs squeaky.

Most everything

Cleanliness of kitchenette and bathroom floor

Kitchenette was ample to cook spaghetti dinner and pancake breakfast. Room was clean and comfortable. Pool was nice; 4' depth throughout.

Drains in the sinks were slow. Pots were adequate for the burners, but bigger would have been helpful. We were cooking to feed four. Dish rags and dish towels would have been helpful too. It was a pleasant stay, though. Cleanliness expectations were definitely met.

The hotel was close to everything that we scheduled

Would have rather been on the first floor

The property has a lot more up to date furniture and is well maintained in comparison to many of the other properties in the area. The rooms have a good amount of space and the air conditioning was on and the room was cool upon arrival. The pool has been re-lined, was clean and well maintained area. The property is not right within the main area of Alex Bay, but within walking distance, which also gives it a nice distance from noise/commotion for when you want to sleep.

The parking area is not well defined, when I pulled in, the room was in a corner and there were no identifying parking spots like there were in front of other rooms and there was very faded wording that seemed to say no parking, so it was confusing. Another guest stopped me and was quite rude because it “appeared” that I wasn’t supposed to be there. On another note, a personal pet peeve of mine is when the fitted sheets don’t stay on the mattresses. Both the king bed and the double bed in the room had this issue of the sheets coming off while using the beds. The double bed was also very lumpy and uncomfortable.

It was a nice quiet place to stay. Able to get clean towels each day from the cleaning staff.

To look at the floors they looked clean, but when you had wet feet from showers even just in the bathroom you got black dirty feet. The water in the mop bucket should be changed for each room.