We went to the Landshark bar and grill for dinner. The food was good but the service was awful. The restaurant wasn’t busy at all and it took us over 10 minutes to get our drinks. We got our nachos first and wasn’t handed any silverware or napkins until we were more than half way done. Our food finally came out and I had asked for ranch. I waited 20 minutes until I finally asked one of the younger barbacks if I could get some ranch. He put his hands immediately in the air knowing he forgot… it seemed like the younger boys couldn’t handle the simplest tasks, even on a slow night.

Loved how close the resort was to other restaurants and places to shop. Pool and hot tub were relaxing, great drinks at the outside bar.

Stayed in August 2025

Water park should be included in the stay. Room was damp

Breakfast was basic but good.

Stayed in August 2025

I liked all activities during the day keep all the kids happy and enjoying their stay

Stayed in August 2025

Everything was great

Laid back family atmosphere

Stayed in June 2025

Front desk staff unhelpful. I paid for early check-in through Booking. Staff simply said - “we don’t do that” and offered no compensation

Water park was fun for our 12 year old

Stayed in July 2025

Water park is okay, slides are great me, husband and adults boys enjoyed a lot; but nothing else besides the lazy river and the 2 slides. And when our family finally decides to having a dinner at the Restaurant, the host was very rude with us. We're Latinos but USA citizens (doesn't matter) very well educated, when we asked for table for four she gave a dirty look telling us to we had to wait at least 30 minutes, the funny part was the empty tables that they had inside and outside. When my son asked me to wait inside the room that's when things turned differently she was more polite saying maybe will be less than 30 minutes; in fact she called us in 10. But the other ones were very nice and friendly, we gave a good tip for our server.

Clean, staff and lots of space.

Stayed in July 2025

The price is expensive and the water park is not included in the price

Staff helpful clean and easygoing

Stayed in June 2025

It does not have elevator. Had to carry my heavy bag upstairs. No help available

It is new and maintains a certain standard.

Stayed in June 2025

Morning breakfast clumsy.. walk in with no direction where to go. Must pay first. Not a sit and type restaurant.

No Elevators.

Stayed in June 2025

Being so new, our room smelled of paint / materials

Another great job by Margaritaville! They do such a nice job retrofitting and making a gimmick tasteful.

Stayed in March 2025

Nothin

All very nice, breakfast area so open & inviting, food bar excellent & staff wonderful. Will definitely go back again, renovations so good!

Stayed in February 2025

Restuarant had extremely slow service

Swimming area was great for kids.

Stayed in December 2024

I didn’t like the fact they have only one restaurant for the resort, the place is too big and too busy for only one restaurant, they need to add more, maybe a steakhouse will be perfect for the place.

I like everything the staffs was a A+ the cleaning was perfect.

Stayed in February 2025

Not keeping the floor dry or have a fan going so don’t fall on the wet floors.

I like the toiletries in the bathroom, like that had a heater(warmer) running in the hallway to go to and from the rooms. I also like how Ms. Sophia, was so helpful for my family and friends. I felt as though she went above and beyond. The water was in the room free of charge. They not only had coffee but hot chocolate as well.

Stayed in January 2025

Toddler area of water park was closed off and we had a 2 year old with us. Hot tub was closed while we were there

Clean, great decour

Stayed in December 2024

The outside doors were unlocked so anyone could access where the guest rooms are. The beds and pillows are not comfortable. The coffee maker didn't brew hot coffee.

It's a beautiful new Hotel. The water park and arcade are a kids, and some adults, paradise . The rooms are nice . I loved the bathroom.

Stayed in November 2024

Tv had restricted access to hdmi ports so I was not able to plug anything in. Room was expensive and only provided minimal discounts to the amenities to the resort.

The gym was nice, food was good.

Stayed in August 2025

I wish for breakfast they had options for omelet stations or waffle stations as part of buffet.

We enjoy coming a little earlier and both our rooms were ready and clean. We were met with freshly made Margaritas and flowers.

Stayed in August 2025

The catch that if you order through 3rd party you have to pay for water park

Very clean and comfortable. Grounds are beautiful

Stayed in July 2025

Our rooms had black mold. The Wi-Fi was terrible. The only way you can watch anything on TV is if you use the Chromecast.

We enjoyed the pool and the children love the arcade and the waterpark.

Stayed in August 2025

Nothing but great things to say!!

Everything

Stayed in August 2025

Everything was am extra cost, only one wash cloth , had to find house keeping for extra linen. I thought the water park was included. We ended up leaving a day early because of weather, but could not get any refund

It was clos to restaurants, rooms were clean.

Stayed in August 2025

Nothing everything was good

Water park, food from sharkland, staff was pleasant and many activities to do. The garden and backyard with the fire and that we were able to have our dogs with us

Stayed in August 2025

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