Reviews of Broadway Plaza, Trademark Collection by Wyndham 4 stars
15 First Street South East, Rochester, MN 55904, United States
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe apartment was very nice with equipped kitchen ,a very comfy king bed . Very good location ,very close to Mayo clinic . The stuff were very helpful .
Everything was nice .
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewNice and spacious rooms with kitchen and washer, pretty quiet on 11th floor, only some street noise. Easy (paid) parking in adjacent parking garage.
No manager onsite after 4pm, so front desk had to email questions and could not take any actions before they received an answer (front desk staff could not make decisions). Only minimal soap and shampoo available.
Dear Franz, It's wonderful to know that you had a great time with us overall and that our spacious accommodations left a positive impression on you. Your feedback regarding any service concerns will be kept in mind for the future, as our team is always looking to improve. We hope to see you again soon. Sincerely, Scott Eggert General Manager
Dear Franz, It's wonderful to know that you had a great time with us overall and that our spacious accommodations left a positive impression on you. Your feedback regarding any service concerns will be kept in mind for the future, as our te… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewGreat location and the staff was excellent
Dear Eric, Thank you for staying with us at Broadway Plaza. Our ideal location and excellent staff are just some of the many amenities you can expect when you stay with us. We look forward to impressing you further on future trips to the area. Sincerely, Scott Eggert General Manager
Dear Eric, Thank you for staying with us at Broadway Plaza. Our ideal location and excellent staff are just some of the many amenities you can expect when you stay with us. We look forward to impressing you further on future trips to the ar… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in April 2025
Verified reviewReviewed: 1 June 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewlocation, space, decor
after check-in the key card reader on our room door was broken so it took almost 2 hours before we were able to get into our room.
Dear Kelly, Thank you for your review. It was a pleasure having you as our guest, and we appreciate your kind comments about our location and room design. That said, we apologize for the inconvenience caused by the key card issue and fully understand your frustration. Our team is working to ensure a better check-in experience moving forward. We appreciate your patience and hope to welcome you back for a seamless visit in the future. Sincerely, Scott Eggert General Manager
Dear Kelly, Thank you for your review. It was a pleasure having you as our guest, and we appreciate your kind comments about our location and room design. That said, we apologize for the inconvenience caused by the key card issue and fully … Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewStaff , room good location
Room cleaning , beds and towels etc were poor quality
Dear Dan, We appreciate you taking the time to share your feedback. It's great to know that our location and friendly team made a positive impression. Your comments about cleanliness and room amenities have been noted, and we will address these with our team. We hope to welcome you back soon for an even better stay. Sincerely, Scott Eggert General Manager
Dear Dan, We appreciate you taking the time to share your feedback. It's great to know that our location and friendly team made a positive impression. Your comments about cleanliness and room amenities have been noted, and we will address t… Show more
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewVery near Mayo Clinic, no need to go out to get to the hospital
Since much of the clients surely are goung for trartment, maybe have the room cleaned every other day. And the patient’s familily member doesn’t have the time either. y
Dear Chantal, Thank you for your kind feedback. We're glad your stay was relaxing, comfortable, and convenient for accessing the Mayo Clinic. Your suggestions are appreciated and will be shared with our team as we strive to enhance the guest experience. It was a pleasure to have you as a guest, and we look forward to welcoming you back in the future. Sincerely, Scott Eggert General Manager
Dear Chantal, Thank you for your kind feedback. We're glad your stay was relaxing, comfortable, and convenient for accessing the Mayo Clinic. Your suggestions are appreciated and will be shared with our team as we strive to enhance the gues… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewgreat staff great service 👍
Dear Sadeq, Thank you for your perfect rating! We're delighted that our exceptional service added to your stay. Your feedback is greatly appreciated and will be shared with our team to encourage them to continue delivering outstanding service. We look forward to welcoming you back to Broadway Plaza soon! Sincerely, Scott Eggert General Manager
Dear Sadeq, Thank you for your perfect rating! We're delighted that our exceptional service added to your stay. Your feedback is greatly appreciated and will be shared with our team to encourage them to continue delivering outstanding servi… Show more
Reviewed: 11 February 2025 · Stayed in November 2024
Verified reviewEvry thing
No thing
Dear Ghanem, The pleasure was all ours! We're so happy you enjoyed being our guest at Broadway Plaza, and we look forward to seeing you again when you return to Rochester! Sincerely, Scott Eggert General Manager
Reviewed: 6 February 2025 · Stayed in January 2025
Verified reviewThe table in the kitchen is way too short! It was designed for midgets and very uncomfortable to sit at. Very bad and it needs to be fixed.
Dear Robert, We're glad you enjoyed our property, though we're sorry to hear ur furniture wasn't to your preference. Please know that we do everything we can to ensure our guests are comfortable, and we are always willing to accommodate them when possible. Other than this, we're happy your experience was a positive one, and we hope you'll consider visiting us again in the future. Sincerely, Scott Eggert General Manager
Dear Robert, We're glad you enjoyed our property, though we're sorry to hear ur furniture wasn't to your preference. Please know that we do everything we can to ensure our guests are comfortable, and we are always willing to accommodate the… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewThe proximity to the Mayo Clinic made my visit very convenient. The flexibility of extending my stay showed that this hotel understands medical needs. The staff was friendly and accommodating.
Dear Scott, Thank you for taking the time to share your experience, especially after we were happy to help you with your needs. We hope that your medical visits went well and we look forward to welcoming you back! Sincerely, Scott Eggert/ General Manager
Dear Scott, Thank you for taking the time to share your experience, especially after we were happy to help you with your needs. We hope that your medical visits went well and we look forward to welcoming you back! Sincerely, Scott Eggert/… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in November 2024
Verified reviewNo breakfasts
Fitness center should open early at 5 am. Please change mattresses. Uncomfortable and sagging.Pots and pans inner coating is worn out and not good for health
Thank you for sharing your feedback. We're glad you had an overall pleasant stay. We truly appreciate your suggestions regarding the fitness center hours, mattresses, and kitchenware and will review them to enhance our future offerings. We hope to welcome you back soon for an even better experience. Sincerely, Scott Eggert/ General Manager
Thank you for sharing your feedback. We're glad you had an overall pleasant stay. We truly appreciate your suggestions regarding the fitness center hours, mattresses, and kitchenware and will review them to enhance our future offerings. We … Show more
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewGreat location
Dear Chaunshun, We are so glad to hear that our prime location worked well for your needs. It was a pleasure having you, and we hope to welcome you back soon. Sincerely, Scott Eggert/ General Manager
Reviewed: 4 November 2024 · Stayed in November 2024
Verified reviewEverything we needed. A comfortable apartment with a full kitchen conveniently located near the Mayo Clinic. The skywalk connects the hotel to an indoor walkway to get to Mayo and around town
Dear Scott, Thank you for your kind words! We’re glad to hear that our apartment suited your needs and that the full kitchen added to your comfort. It’s wonderful that the skywalk made your visits to the Mayo Clinic and the surrounding area more convenient. We look forward to having you back for another great stay! Sincerely, Scott Eggert/ General Manager
Dear Scott, Thank you for your kind words! We’re glad to hear that our apartment suited your needs and that the full kitchen added to your comfort. It’s wonderful that the skywalk made your visits to the Mayo Clinic and the surrounding area… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 October 2024 · Stayed in September 2024
Verified reviewReviewed: 6 October 2024 · Stayed in October 2024
Verified reviewStaff is friendly and helpful. Location is great for visiting Mayo. Apartment was clean, comfortable and well provisioned.
The mattress was soft and uncomfortable.
Dear Christine, Thank you for sharing your feedback with us! It's fantastic that you enjoyed the location, found the apartment well-prepared, and appreciated our team's remarkable hospitality. However, we apologize for the discomfort with the mattress and will share your comments with our team to ensure any opportunity for improvement is seized. Hopefully, this did not impact your overall stay too much. It was a pleasure having you here at Broadway Plaza, and we look forward to welcoming you back for another fabulous stay in the future. Sincerely, Scott Eggert/ General Manager
Dear Christine, Thank you for sharing your feedback with us! It's fantastic that you enjoyed the location, found the apartment well-prepared, and appreciated our team's remarkable hospitality. However, we apologize for the discomfort with t… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewLocated near the Mayo Clinic and downtown restaurants.
Dear Richard, Thank you for choosing Broadway Plaza! We're glad our location was ideal for your trip, and we look forward to welcoming you back for another tremendous stay in the future.