Reviews of Best Western Dos Rios 3 stars
244 Dos Rios Drive, Junction, TX 76849, United States
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
Bugs in my room Not sound. Could hear people talking outside
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBreakfast was excellent!
The exhaust vent in the restroom was extremely loud and ultra annoying!
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewGood access to I-10
DAMP… everything was damp. Toilet flush was uber weak
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBreakfast was good and the dining area was spacious and clean.
The only problem we had was that the AC unit didn't work in our room when we arrived. However, the staff was very helpful and found us another very nice room.
Thank you for bringing the issue to our attention and allowing us the opportunity to make it better for you.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewQuiet, clean, good location.
It was good
We value your feedback thank you for staying with us.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewNothing. When I arrived I was told they had no running water. When I asked to get a refund and cancel I was told I couldn’t do that since I had booked through a third party. I was left sitting in the lobby crying my eyes out with my two children after having driven 7 hours and hoping to get some rest and relaxation.
There was no running water, no one at the facility contacted me beforehand to let me know that they had no running water. I asked to cancel and receive a refund and was told I couldn’t not since I booked through a third party. Why would I stay somewhere where I can flush the toilet or take a shower?!!! After sitting in their reception area crying my eyes out with my two children I was granted my request but still have yet to receive that refund. The fact that nobody contacted me beforehand to say they had no running water is concerning and misleading business practice.
We empathize with your frustrations and the struggles you encountered when you arrived at our property that day. We did inform you of the city-wide water outage due to a main line that had burst only minutes before having been notified was broken rest assured had it been in our power we would have contacted each and every guest prior to their arrival including yourself. After informing you of the city-wide water outage and giving you the opportunity to cancel your reservation we informed you that a phone call on your part was needed simply due to your booking through a third party that you would have to reach out to them directly to cancel and they would take care of the process from there. Any refunds you are due will be coming directly from your booking site. If you have any further questions, please feel free to reach back out to us at the property directly or contact your booking site.
We empathize with your frustrations and the struggles you encountered when you arrived at our property that day. We did inform you of the city-wide water outage due to a main line that had burst only minutes before having been notified was… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewGood breakfast & very friendly staff
Na
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewBig rooms and cleanliness.
The smell in the room was musty.
Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe breakfast was very good, and the ladies taking care of the area were very nice.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThis was our second stay at this property. The first visit was very pleasant and comfortable...so we decided yo stay again. This visit was disappointing. The room #234 was clean, however, the carpet was heavily stained and dirty. The bedding was lacking. The pillows were floppy and the bedspread had no weight and was not warm at all. So disappointed.
Reviewed: 11 April 2025 · Stayed in January 2025
Verified reviewReviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewFridge was too noisy
Please accept our apologies for the noise level of the fridge and thank you for bringing it to our attention and giving us the opportunity to investigate and fix the issue.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewComfortable rooms, good breakfast.
Reviewed: 18 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in March 2025
Verified reviewRooms on bottom floor the floors were dirty
Reviewed: 13 March 2025 · Stayed in March 2025
Verified review