Reviews of Bay Pointe Inn 3 stars

Staff are very friendly (including at the restaurant). The location is good It's a calm and relaxing ambient Quiet

Minor details that could be changed. The hotel overall is a solid 8, but it could be 9,5 or even 10 if some details could be fixed: - The bathroom had two hairs on my sink (this is difficult to accept - it's a pure visual fix. Black hair over a white sink that was very easy to spot - and they were not removed the next day (after housekeeping cleaned my room) - Some towels were a bit overused. - The air conditioner would not be so loud (it would be nice if we had the possibility of adjusting the air speed) - The room lacks an armchair (there are two chairs and a table that are tucked in the corner, making it tight to sit) - My room faced the parking lot, and light illuminated the room at night (even with both curtains closed) - I had to turn the fridge off during the night because it made a loud noise (like a rolling stone) when the compressor turned off (most probably the rubber shock absorbers are worn out)

Friendly staff made it great

Pool was cloudy and looked dirty. Need maintenance. Could not see the bottom grates in the deep end a little off color Not advisable to swim in By contrast the spa was crystal clear Did not use either

The breakfast was ok and pretty standard at most US chain hotels. The location on the lake was beautiful and the restaurant onsite was good.

We could hear the upstairs guest's and our neighbor's every move. I'm not sure what could have been done since it's most likely because there is not enough sound dampening in the walls, ceiling and floors.

The staff was friendly, the pool area was nice and it was very clean. The breakfast was great as well!

We booked a lake view room and got a "garden room" which was the parking lot. I asked the front desk if we could switch or cancel. She said I would forfeit the full payment whether I stayed or not. I asked if we could do an upcharge for the right room and She told me it would cost more than the hotel would even charge for the room. Apparently there was no way to pay the difference, on the booking.com app it was like $30 more. I had left a message for the Inn and stated that this was a very special stay for my daughter and myself and if they could do anything to make her stay better it would be appreciated. They gave her a bear, which was nice but she picked The lake view and we couldn't even upgrade("garden view" which is the parking lot absolutely no "garden" not one flower. The restaurant service and food was very poor. I do NOT recommend it to anyone.

Lovely setting, comfortable and clean

Some of the furnishings need updates in the room

Would we stay again? Yes, Absolutely! This is a reasonably priced "Desirination" location. A must visit to experience each lovely season in the area. Our trip was an overnight stay due to an emergency at home requiring us to be away. Our visit was off-season. Some suggestions for improvements The main doors need to have an automatic option if you're not going to have door-persons. As an older couple, it was challenging to maneuver the double set of doors. ADA guests will require assistance to navigate. Our room was excellent. However, there was a lack of electrical outlet availability. Not uncommon. I carry an outlet adapter and extension cord as we have CPAPS, Smartphones, etc. My suggestion would be to extend existing outlets with discrete baseboard level surface mount extenders. Anyone staying with business / remote work needs will be challenged. Notable, besides the lovely vibe, great staff, and fireplaces (truly a lovely place) some outstanding Notables: The beds, sheets, and pillows made for a cozy and wonderful nights sleep. Seriously outstanding! The pool & hottub area - we loved the fact it wasn't overwhelming with chlorine chemical smells like so many places! It was truly noteworthy! In my opinion, salt water hottubs and pools are the best. Dining is experiential with a night out luxury setting. Pricing was moderate, perhaps high for the local community. However, the menu, service, setting, and quality totally justify the indulgence. Pride in quality, menu options , presentation, and experience are noteworthy. A great Date Night Lovation when you want to experience something 'special' without breaking the bank or traveling to a big city. We truly enjoyed our entire stay, and would recommend this destination. We look forward to visiting again and experiencing the different seasons. I referred to this as yet another hidden treasure in this lovely area. - POTU David

Beautiful property. Great staff Spotless

They were so nice. I got a text saying if we needed anything, let them know. I asked for more shampoo and conditioner, someone was at my door within 5 min.

I was all amazing.

The location and view was absolutely stunning!

While the fireplace and jacuzzi tub is a great amenity, be aware they are both loud when using jets and you can’t hear the person in the bath with you when they speak. The shower also spills a lot of water when opening/closing.

Beautiful room with balcony and nice view. Very comfortable beds. Great breakfast buffet.

Location was fabulous! All amenities were excellent! Size our our king room with jacuzzi and fireplace was better than expected! Awesome layout of the room. View was exceptional!! All around it was a great experience and hope to be back again sometime

Everything was wonderful!