6.2

Reviews of Motel 6-Austin, TX - Airport - South 3 stars

2707 Interregional Hwy South, Austin, TX 78741, United States

  • Lopez

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Natalie

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Richard

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Nothing at all was pleasant. The pool wasn’t open for one thing, The clothes rack fell off the wall and hit my head!

    Nothing at all was pleasant. The pool wasn’t open for one thing, The clothes rack fell off the wall and hit my head!

    Property response:

    Hi Richard, we sincerely apologize for the unsafe conditions and issues you experienced during your stay. Your feedback regarding the pool and maintenance concerns, including the clothes rack, has been shared with our management team for immediate review. We deeply regret that your stay did not meet expectations and appreciate you bringing these serious concerns to our attention. — Motel 6 Austin, TX – Airport – South Management

    Hi Richard, we sincerely apologize for the unsafe conditions and issues you experienced during your stay. Your feedback regarding the pool and maintenance concerns, including the clothes rack, has been shared with our management team for im… Show more

    Motel 6-Austin, TX - Airport - South
    23 August 2025
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  • Mahala

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Extremely clean room.

    Lobby doors locked without signs on them. Coffee wasn't out at the same time, and when that was gone, no 2nd pot was made. Seems that the management and %75 % of the staff all live at the property. No English at all w housekeeping. We would definitely go back to this property. Also, the pool....perfect way to beat the 100 degree days.

  • Patricia

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Ezra

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Location is good in terms of being close to what I needed, and the room was clean.

    The staff wasn’t the kindest, and it did feel a little sketchy.

    Property response:

    Dear Ezra, Thank you for taking the time to share your feedback. We're glad to hear that our location and room cleanliness met your needs. We apologize if the staff didn’t meet your expectations—your experience is important to us, and we’ll work to improve our guest interactions. We hope to have another chance to provide you with a more welcoming stay in the future. Best regards, The Motel 6 Austin Team

    Dear Ezra, Thank you for taking the time to share your feedback. We're glad to hear that our location and room cleanliness met your needs. We apologize if the staff didn’t meet your expectations—your experience is important to us, and … Show more

    Motel 6-Austin, TX - Airport - South
    18 August 2025
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  • Alfredo

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Patricia

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Michael

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The pool and the soda machines.

    The AC didn’t work, and I requested and paid for a double and was given a single.

    Property response:

    Hi Michael, Thank you for your feedback. We’re glad you enjoyed the pool, soda machines, and BBQ at Motel 6 Austin, TX – Airport – South. We apologize for the issues with the AC and room type, and we appreciate you bringing these to our attention so we can improve future guest experiences. Best regards, The Motel 6 Austin, TX – Airport – South Team

    Hi Michael, Thank you for your feedback. We’re glad you enjoyed the pool, soda machines, and BBQ at Motel 6 Austin, TX – Airport – South. We apologize for the issues with the AC and room type, and we appreciate you bringing these to our at… Show more

    Motel 6-Austin, TX - Airport - South
    14 August 2025
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  • Matt

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Jason

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Ruby

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
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  • 3.0 Poor
    Max

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The staff The pool

    My door to get in broke, like key fob died so couldn't get in Laundry took all my money cuz was no note saying was broken n they knew it was. Beds are terrible.

  • Dalton

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Everything was very clean.

    The staff for some reason refused to give us more than 3 towels even though we had 4 people. Also there was an issue with one staff telling us the pool was open til 11 so we planned our day around swimming at 10 with our kids (which we promised them). Got to the pool about to get in and was told they were about to lock up. Told them the situation and they hesitantly agreed to let us swim til 11. It was resolved but still, the whole staff should be educated on the times correctly. Also, checkout was at 11. Housekeeping cart was parked RIGHT outside our room at about 10:40. We were gathering everything and getting the kids ready. I went out to put some things up and immediately was asked if I was done. When I said no, they continued to wait right outside until we left right at 11. Not a great experience with the staff.

  • Zijohn

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
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  • Molina

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Jessica

    Reviewed: 17 July 2025 · Stayed in June 2025

    Verified review
  • Alfredo

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
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  • Valerie

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    They say they are pet friendly they came to my room saw I had dogs and told me I had 30 minutes to leave due to me having chihuahuas I didn’t get no money refunded and that was the last money I had ..!!! Very rude staff very un professional I stayed at plenty of motel 6 In the area and never had one problem until I went to this horrible one plus the tvs don’t work all antennas are broken and no channels show

    Property response:

    Hi Valerie, Thank you for your feedback. We appreciate you bringing this matter to our attention. If you have any further details or concerns you would like to share, please contact us. Sarah Jacobs #Team6

    Motel 6-Austin, TX - Airport - South
    19 July 2025
  • Edward

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
  • Diego

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Ease of check in and check out

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  • Caylan

    Reviewed: 15 June 2025 · Stayed in May 2025

    Verified review

    I lost my phone and they let use the phone there and provided transportation services

    Everything was good

  • Solis

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Modou

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Attention and availibility of staff

    Any

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  • Modou

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    The patience and attention of staff

    Anything

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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