Reviews of Americas Best Value Inn Suites South Boston 2 stars
2050 Philpot Road, South Boston, VA 25492, United States
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewOne level
Old,not updated
Dear Lawson, Thank you for your feedback. While we're glad our beds were to your comfort and you appreciated our clean bathroom amenities, we are disappointed that our accommodations left much to be desired overall. Guest satisfaction means everything to our team, so we will seize all opportunities for improvement and ensure we always put our best foot forward.
Dear Lawson, Thank you for your feedback. While we're glad our beds were to your comfort and you appreciated our clean bathroom amenities, we are disappointed that our accommodations left much to be desired overall. Guest satisfaction means… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewNothing about this place was good.
The whole place. Bedbugs, dirty floors, no coffee, the entire place is extremely run down.
Dear Teresa, Thank you for sharing your thoughts with us. We are disheartened that your experience fell short of your expectations. Your feedback is important to us and will be shared with our team. Please allow us another opportunity to change your perception.
Dear Teresa, Thank you for sharing your thoughts with us. We are disheartened that your experience fell short of your expectations. Your feedback is important to us and will be shared with our team. Please allow us another opportunity to ch… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRefrigerator & microwave wasn't cleaned & bathroom could have been a little cleaner
Thank you so much for you feedback. We will definitely let housekeeping know about these issues so they can be addressed immediately. We hope if you are in the area again you will give us the chance to show you that cleanliness is a priority and show you our true hospitality. Thank you! Management
Thank you so much for you feedback. We will definitely let housekeeping know about these issues so they can be addressed immediately. We hope if you are in the area again you will give us the chance to show you that cleanliness is a prior… Show more
Reviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in May 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewNothing, it was beyond dirty and the area was awful. Water was scolding hot with no cold. Building was dirty old and falling apart along with room. The front desk wasn't mean but certainly not friendly or inviting. We were unable to stay it was beyond unsanitary.
Dear Kala, We're sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. Thank you, and we hope to see you again soon.
Dear Kala, We're sorry to hear that you didn't have a good time with us during your recent visit. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comm… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe bed
Half the lights wasn't working,had no landline,no coffee maker in the room shower and bath tub did not work, ask attendee to give us a coffee pot said they couldn't ,ask to talk to manager, couldn't ask for managers number would not , wouldn't give me a corporate or any other number to complain about the situation we found our selves in,I left a note for manager to call me wrote in complains did not receive a call of any kind,I felt let don't,and disappointed with them and my accomodations,ask for at least a refund of some of my money still know no a acknowledgement
Hello Hazelwood. We sincerely apologize for the lack of response and understand how frustrating this must have been for you. Please reach out to me directly at abvinn.wmd@gmail.com if you would be willing to give us a chance to turn your experience around at a discounted rate. Again, we apologize for your poor experience and hope we can make it up to you in the near future. Thank you! Management
Hello Hazelwood. We sincerely apologize for the lack of response and understand how frustrating this must have been for you. Please reach out to me directly at abvinn.wmd@gmail.com if you would be willing to give us a chance to turn your … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewPrice and location
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewStaff was freindly and room was clean parking was great
Poor water pressure was on second floor and certain spots in the room the floor sunk down when stepped on the rooms need to be renovated but for price and just few hour stay not too bad.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewEverything was good
There was nothing that I did not like
Reviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewThe Indian guy there was very disrespectful an rude all bc I wanted to swap rooms from smoking to non the room they put me in smelled like someone smoked a carton of cigarettes an hit a crack pipe or meth pipe if was awful
We are very sorry to hear about your recent experience at our location and are very sorry about the rude behaviour from the attendant please rest assure we will do our best to resolve this issue and do better next time.
Reviewed: 11 April 2025 · Stayed in February 2025
Verified reviewI dislike I have to wait for the rooms to be cleaned after I travel 4 hours. Don’t like that people live in the rooms. Just for someone to bring to handle business n leave. Cleanliness is bad. Front desk is rude. Only thing I liked was it was close to the stores
Dear Melba, We appreciate you sharing your feedback. Please know that this is far from the kind of impression we aim to leave, and we regret any aspect of your stay that did not meet expectations. We'll be sure to reflect on your comments, as we're committed to improving where necessary. Thank you for being our guest, and we wish you well as your travels continue.
Dear Melba, We appreciate you sharing your feedback. Please know that this is far from the kind of impression we aim to leave, and we regret any aspect of your stay that did not meet expectations. We'll be sure to reflect on your comments, … Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewLocation was quiet and staff extremely nice and welcoming. Would definitely stay again when back in the area.
Reviewed: 8 April 2025 · Stayed in February 2025
Verified reviewVery friendly and helpful staff. Very quiet setting. Rooms simple clean and comfortable. Would definitely use this location again.
Didn't really experience anything that was bad or needed changing. Everything was fine for me.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe location was easy to find.
Everything
Dear Stephanie, We sincerely apologize for the wait and will be sure to share your comments with the team to ensure that guest requests are completed promptly. Our goal is to ensure that each and every guest feels that they are taken care of, and we will work towards ensuring that this is the case.
Dear Stephanie, We sincerely apologize for the wait and will be sure to share your comments with the team to ensure that guest requests are completed promptly. Our goal is to ensure that each and every guest feels that they are taken care o… Show more
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified review