Reviews of Zara Garden Hotel and Apartments
Zzimwe Road, Kampala, Uganda
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewClean and nice atmosphere
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewGood except internet APPALLING
Dear Peter, Thank you for taking the time to share your feedback regarding your recent stay at Zara Garden Hotel. We're delighted that you enjoyed the views and found most aspects of your experience satisfactory. However, we apologize sincerely for the issues you faced with our internet connection. We have notified our IT team about the problem you reported, and they are working diligently to identify and resolve the issue. This is unacceptable, and we will take necessary measures to prevent such inconveniences in the future. Once again, thank you for your understanding and for choosing Zara Garden Hotel. We hope to have the opportunity to welcome you back and provide you with the flawless experience you deserve. Warm regards, Zara Garden Hotel
Dear Peter, Thank you for taking the time to share your feedback regarding your recent stay at Zara Garden Hotel. We're delighted that you enjoyed the views and found most aspects of your experience satisfactory. However, we apologize sin… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewEnjoyed every bit of it. We was treated well. Friendly staffs
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewVery clean, large rooms
Reviewed: 25 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewRoom size was big
There was no A/C in the bedroom of the suite. If you need A/C - go sleep on the couch in the living room of the suite. Far from the place of business and be sure to meet traffic when you leave from here during work hours. Try something closer to the city.
Reviewed: 22 November 2024 · Stayed in October 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewThis place should be Airbnb, not hotel by myself. They give me a one bedroom flat so massive.
Just a waste of space I’d rather have a small room with a bed in it. It’s better for someone travelling for just one night one bedroom flat massive if someone stayed for a bit longer.
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewHotel seems to be new and well organized.
Friendly staff but service is a bit slow.
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewDuring check in they gave us juice and somewhere to sit which was very thoughtful. The hotel was clean and clam and quiet, great food and service. The staff were friendly and very helpful. They decorated our room with rose petals and it looked so romantic. We were so happy. We watched movies on Netflix, ordered wine to the room. We had a lovely breakfast that also included local foods. We had AC in the room which was really handy. The pillows were so soft. We had a great time staying here.
Nothing
Dear Maria, We are delighted to receive your wonderful review about your recent stay at Zara Garden Hotel. It brings us immense joy to know that you had an exceptional experience from the moment you arrived. We strive to create a warm and welcoming atmosphere for all our guests, and we're pleased that our thoughtful touches, such as providing refreshments upon check-in and decorating your room with rose petals, added a romantic touch to your stay. We're also thrilled that you appreciated our clean and tranquil environment, delicious cuisine, and friendly staff who were always ready to assist you. Thank you for choosing Zara Garden Hotel and for taking the time to share your positive feedback. We look forward to welcoming you back for another memorable stay in the future. Warm Regards, Zara Garden Hotel
Dear Maria, We are delighted to receive your wonderful review about your recent stay at Zara Garden Hotel. It brings us immense joy to know that you had an exceptional experience from the moment you arrived. We strive to create a warm… Show more
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewBeautiful hotel, amazing staff & great hospitality overall
Hot water sometimes not available in the shower
Reviewed: 21 September 2024 · Stayed in August 2024
Verified reviewReviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewThe staff at Zara gardens are second to none! Thank you Sharon and Natasha and Josephine and many more who made our stay feel soo comfortable. Cleanliness was domes well.
The only downside was the AC wasn’t working that well and when we ordered the fans we didn’t get them. Otherwise management is very good!
Reviewed: 2 January 2024 · Stayed in December 2023
Verified reviewReviewed: 20 November 2023 · Stayed in November 2023
Verified reviewExcellent premises and value for money. The rooftop place was just amazing and quite relaxing despite my busy schedule. Ever-smiling friendly staff and always ready to help. The balcony in my room was just exceptional. Will recommend to anyone who is looking for value for money and adventure.
Can add some local Ugandan foods to the restaurant menu on the ground floor to spice up the continental setting.
Reviewed: 5 August 2023 · Stayed in June 2023
Verified reviewNice atmosphere
Everything was ok
Thank you Gol . We are delighted to have you in our hotel.
Reviewed: 18 May 2023 · Stayed in May 2023
Verified reviewFriendly staff
Broken table at the siting room