Reviews of Athena Hotel Kampala 4 stars
Faraday Road Bugolobi, Plot 21, 28897 Kampala, Uganda
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was amazing (great variety of food and fresh), we even got called once when we were late for breakfast (great service, very considerate), the rooms were very clean and cleaned everyday, the shuttle was on time and great.
The water in the shower was cold.
Dear Megan, Let us thank you for choosing Athena Hotel Kampala for your stay and we are glad we were able to meet and exceed your expectations. We are proud to know that you enjoyed our service, comfortable room, delightful breakfast. Your feedback for the the cold water in the shower has been shared with the maintenance manager as he will be tasked to resolve that challenge. We would love to welcome you back in the nearest future. Kind Regards, Samuel Sembatya Front Office Manager
Dear Megan, Let us thank you for choosing Athena Hotel Kampala for your stay and we are glad we were able to meet and exceed your expectations. We are proud to know that you enjoyed our service, comfortable room, delightful breakfast. Your … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff. Nice rooms. Good food.
Swimming pool is a bit small.
Dear Daniel. Thank you for sharing your hotel experience with us. Your feedback has been shared with the entire hotel team as a way of celebrating the service we delivered. We look forward to hosting you when your travels bring you back in the area. Kind regards Samuel Sembatya Front Office Manager.
Dear Daniel. Thank you for sharing your hotel experience with us. Your feedback has been shared with the entire hotel team as a way of celebrating the service we delivered. We look forward to hosting you when your travels bring you back in… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewClean spacious and feels comfortable
Car park spaces is tight for bigger cars
Dear Michael, Thank you for taking the time to share this fabulous review. We are so glad you enjoyed your stay with us, your feedback has been shared with the entire hotel team as a way of celebrating the service we delivered. It was a pleasure to have you as guest. We hope to welcome you back when your travels bring you back in the area. Warm regards, Samuel Sembatya Front Office Manager
Dear Michael, Thank you for taking the time to share this fabulous review. We are so glad you enjoyed your stay with us, your feedback has been shared with the entire hotel team as a way of celebrating the service we delivered. It was a pl… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewMy mum loved the breakfast , and the executive room was awesome.
Loved everything
Dear Olivia, Thank you for staying in The Athena Hotel and sharing your positive rating. We are delighted to hear that you had a positive experience at The Athena Hotel and that you enjoyed the variety of the breakfast. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Karagwa Guest Relations Manager
Dear Olivia, Thank you for staying in The Athena Hotel and sharing your positive rating. We are delighted to hear that you had a positive experience at The Athena Hotel and that you enjoyed the variety of the breakfast. Our team would like … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation OK. Breakfast very average.
Dear Mr Peter, Thank you for taking the time to share your hotel experience with us. Your feedback has been shared to the Executive chef as this will assist in improving the breakfast spread. Please feel free to share in detail where we went wrong, kindly reach out to me on ±25678785079. we look forward to hosting you again should your travels bring you back in the area. kind regards, Samuel Sembatya Front Office Manager
Dear Mr Peter, Thank you for taking the time to share your hotel experience with us. Your feedback has been shared to the Executive chef as this will assist in improving the breakfast spread. Please feel free to share in detail where we w… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewGreat! My go to hotel.
N/A
Dear Paa, Thank you for taking the time to share your hotel experience with us. We have shared your feedback with the entire hotel team as a way of celebrating the service we delivered. We look forward to welcoming you back when your travels bring you back in the area. Kind regards Samuel Sembatya Front office Manager.
Dear Paa, Thank you for taking the time to share your hotel experience with us. We have shared your feedback with the entire hotel team as a way of celebrating the service we delivered. We look forward to welcoming you back when your trave… Show more
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewEverything about the Hotel is awesome.
Dear Manzi, Thank you for taking the time to share your hotel feedback with us. Your feedback has been shared with the entire hotel team as a way of celebrating the great service delivered. We look forward to welcoming you back when your travels bring you back in the area. Kind regards Samuel Sembatya Front Office Manager Athena Hotel Kampala
Dear Manzi, Thank you for taking the time to share your hotel feedback with us. Your feedback has been shared with the entire hotel team as a way of celebrating the great service delivered. We look forward to welcoming you back when your t… Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewI really enjoyed my stay at Athena hotel. The room was a highlight. Breakfast was great and the staff were amazing. Everyone was really helpful and friendly. Each time I called the reception they were more than ready to assist. Special mention to Jean, Charles, Emmanuel, Joseph and all the women at the front desk.
My only issue was I called to ask for my room to be cleaned and unfortunately this did not happen.
Dear Michelle, Thank you for your kind feedback. We're thrilled you enjoyed your stay and truly appreciate your compliments to our team—Jean, Charles, Emmanuel, Joseph, and the front desk ladies will be glad to hear it. We apologize that your room wasn’t cleaned as requested. This shouldn’t have happened, and we’ll follow up to ensure it’s addressed. We hope to welcome you back soon. Best regards, Samuel Sembatya Front Office Manager Athena Hotel Kampala
Dear Michelle, Thank you for your kind feedback. We're thrilled you enjoyed your stay and truly appreciate your compliments to our team—Jean, Charles, Emmanuel, Joseph, and the front desk ladies will be glad to hear it. We apologize t… Show more
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewCheck in was easy. Location superb! Just that the foyer was very small and could only fit 2 cars so drop off was rushed. The staff are ALL awesome. Jesse (our waiter) totally totally exceeded expectations at handling us. He was very knowledgeable on the menu and general questions about Uganda that we asked. Jean Claudde was also very helpful whenever we needed assistance. The waiters on our checkout morning, awesome people. My mam was very happy.
The shower had very good pressure but the overhead wasn't turning on so we relied on the hand one, which was also not facing forward well. Had to stand on the side.
Dear Connie, Thank you for taking the time to share your hotel experience with us. Its always valuable to here from those that matter the most, you! Your feedback has been shared with the entire hotel team as a way of celebrating the service we delivered. We have also not the challenge you faced while in the shower and your feedback has been shared with the maintenance manager. Once again thank you for taking the time to share your experience. We look forward to welcoming you back when your travels bring you back in the area. Kind regards Samuel Sembatya Front Office Manager The Athena Hotel
Dear Connie, Thank you for taking the time to share your hotel experience with us. Its always valuable to here from those that matter the most, you! Your feedback has been shared with the entire hotel team as a way of celebrating the servi… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewExcellent wifi and staff.
Dear Jaber, First and foremost we would like to thank you for choosing The Athena Hotel for your stay. We are very glad to receive your compliments about our wifi and our staff. We hope to have the chance to welcome you back at The Athena Hotel in the nearest future. Kind Regards, Samuel Sembatya Front Office Manager
Dear Jaber, First and foremost we would like to thank you for choosing The Athena Hotel for your stay. We are very glad to receive your compliments about our wifi and our staff. We hope to have the chance to welcome you back at The Athena H… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewExcellent staff. Excellent breakfast. Sizable gym for business travellers.
Nothing
Dear Guest, Thank you very much for choosing The Athena Hotel for your accommodation. We were truly pleased to hear that you enjoyed our staff and the breakfast. We hope to have the chance to welcome you back in the nearest future. Best Regards, Samuel Sembatya Front Office Manager
Dear Guest, Thank you very much for choosing The Athena Hotel for your accommodation. We were truly pleased to hear that you enjoyed our staff and the breakfast. We hope to have the chance to welcome you back in the nearest future. Best Reg… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewThe staff were friendly
Items like Sandles, shower caps and Toothpaste should be provided. The Robe provided was old
Dear Jovia, Allow me to apologize that your recent stay at The Athena Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore be discussing the points mentioned, further with the team so as to understand why the flaws in service and product offering may have occurred. Kindest Regards, Samuel Sembatya Front Office Manager
Dear Jovia, Allow me to apologize that your recent stay at The Athena Hotel was not to your complete satisfaction. The points mentioned in your review are not typical of the hotel or the service which we seek to provide. I will therefore … Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewBreakfast was better than expected. Omlettes and cappuccinos are made to order, no extra charge. Good variety on the breakfast bar.
There was nothing not to like. This place is great!
Dear Hicks, Thank you for taking the time to share your hotel experience with us! We're delighted to hear that you enjoyed your stay. It's great to know that the variety at the breakfast exceeded your expectations. We're also thrilled that you had such a positive overall experience with us. Your satisfaction means a lot to our team, your feedback has been shared with the hotel staff as a way of celebrating the service we delivered and we look forward to welcoming you back for another great stay! Kind regards Samuel Sembatya Front Office Manager
Dear Hicks, Thank you for taking the time to share your hotel experience with us! We're delighted to hear that you enjoyed your stay. It's great to know that the variety at the breakfast exceeded your expectations. We're also t… Show more
Reviewed: 10 May 2025 · Stayed in May 2025
Verified review