Plot 24 Kisinja.Jinja, Jinja, Uganda
#6 of 24 hotels in Jinja
Guests' ChoiceBased on 40 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 14 August 2025
Oboth
NorwayBooked for a room with lake view, got a downstairs room.
Location
Stayed in July 2025
Reviewed: 13 August 2025
Jane
United KingdomBeautiful guest house run by a very welcoming family. A haven of calm. Very comfortable rooms. Nice pool. Great pizzas.
Stayed in August 2025
Reviewed: 26 July 2025
Jennifer
United KingdomCouldn't see a drinking water station.
Really peaceful, beautiful gardens, excellent service
Stayed in July 2025
Reviewed: 21 July 2025
James
United KingdomMore options for food particularly for vegan, vegetarian
Quiet, relaxed, safe, friendly, accommodating, helpful.
Stayed in July 2025
Reviewed: 23 May 2025
Lodewyk
South AfricaGreat setting
Stayed in May 2025
Reviewed: 21 March 2025
Madeline
United StatesIt was all good
The breakfast was great; individual servings, not buffet. The food was delicious- they specialize in pizza but also had other options. The swimming pool was lovely, the grounds beautiful, nice view of Lake Victoria.
Stayed in March 2025
Reviewed: 15 January 2025
Luke
KenyaNO GYM
Good breakfast with welcoming staff
Stayed in January 2025
Reviewed: 18 September 2024
Chris
United KingdomHad a lovely chilled time here. Such a beautiful garden with lovely flowers and plants. My room was great and the balcony has a nice view of the Nile and loads of cool birds flying around. The staff and owners were all super friendly and helpful. Thank you!
Stayed in September 2024
Reviewed: 26 August 2024
Jenny
United KingdomThe rooms were large with thoughtful furnishings and comfortable beds. Ours had balconies overlooking Lake Victoria which was beautiful. Surj and Danyne were very welcoming and knowledgeable and we enjoyed chatting to them. Their staff served us diligently and we felt very safe and well looked after. There is a beautiful garden and pool and a good choice of food- we recommend the banana peanut butter milkshake! It's also a short walk to Jinja high street and the lake front.
Stayed in August 2024
Reviewed: 25 August 2024
Mirjam
NetherlandsClean, good food, nice ambiance, great hospitality.
Stayed in August 2024
Reviewed: 28 February 2024
Steven
United KingdomPerhaps a wider range of drinks: there was no wine
A lovely guest house in a fantastic location. Super rooms, an excellent pool and decent food. The garden is stunning with a wide array of birds
Stayed in February 2024
Reviewed: 25 February 2024
Birgid
CanadaWe are still acclimating to a warmer climate so the room got a little warm at night even with a ceiling fan. A floor fan may help?
The location was exactly what had hoped for: a stone’s throw from Jinja, on the Nile, absolutely private, quiet and surrounded by lovely flowers, trees and birds. There was a pool which was kept clean and had both sun and shade. The outside dining allows glimpses of the Nile and is: outside. Perfect.
Stayed in February 2024
Reviewed: 31 December 2023
Richard
United KingdomBreakfast very average , rooms are a little basic given the price of the room.
Pool is excellent and the garden is beautiful
Stayed in December 2023
Reviewed: 30 December 2023
Ernesto
FranceThe wash room was ok but the plombing had a problem of flow, the shower was poor , no products, and water flow was poor. Old equipment. The restaurant carte could be updated or have a bit more of choices.
The position is perfect. Swmming pool nice. Room perfect with view on sunrise and sunset Clean
Stayed in December 2023
Reviewed: 22 September 2023
Daniel
SwitzerlandStreet in front of the hotel
Nice staff, good pizza, clean pool, excellent room with lovely furnitures!
Stayed in September 2023
Reviewed: 8 July 2023
James
United KingdomAll good.
Really nice large rooms. Quiet and good location away from the bustle of Jinja.
Stayed in July 2023
Reviewed: 3 July 2023
Gerald
ZimbabweThe entrance area and car park needs a bit of tidying and sprucing. Does not give a very good impression of the entire facility which is very good.
Food was fresh and tasty, bed clean and comfortable and the staff were very friendly and supportive. The recreational facilities are just a walk away
Stayed in July 2023
Reviewed: 22 March 2023
Geraldine
United Statesit would be nice to have a tv in the room to entertain ourselves in the evening
we had a beautiful and pleasant stay. The staff were attentive and took very good care to accommodate us since we had my infant in tow. the garden is very pretty and artistic. overall it was a great stay.
Stayed in March 2023
Reviewed: 28 November 2022
Dan
United KingdomThe pool could have been cleaned on a daily basis to remove the insects.
Surjios is a fantastic place to stay and great value for money. We enjoyed the food options and the quiet atmosphere. The room was very clean and the staff were always on hand to cater for our needs.
Stayed in November 2022
Reviewed: 29 August 2022
J
Saudi ArabiaNothing.
Beautiful setting, comfortable room and facilities, great staff. Everything is kept very clean. The breakfast is okay, simple omelettes or pancakes. It also serves food during the day /evening which is convenient. The location is probably too far to walk into Main Street in the heat, around 10-15 mins.
Stayed in August 2022
Reviewed: 25 July 2025
Markus
DenmarkGood facilities and pool, little bit expensive, food was okay, standart service. Nothing special.
Stayed in July 2025
Reviewed: 26 February 2024
Asma
UgandaThe breakfast choices were limited, for example they have only bacon and pork sausages, together with omelette,they don’t have much options for the non pork eaters. Also they have a guardian dog , so for people that are afraid of dogs it’s not a good option if they will be moving at night. It’s written that the dog is released from mid night, but I was out at night and came back at 11:00 pm and it was out braking a-lot, and I struggled to get into my room . Please note that I have Cynophobia. So i think the property should put a warning on the booking apps to warn people. Also compared to other properties I have been in , they aren’t very hospitable and customer-caring.
The location is nice , as well as the rooms setting.
Stayed in February 2024
Reviewed: 22 February 2024
Der
SwitzerlandMost of the pictures are photoshop (faked): the rooms look taken down, Inhaber never slept in an overrated place like this one
Breakfast was nice, garden is beautiful, people are very helpful
Stayed in February 2024
Reviewed: 30 December 2023
Miriam
IrelandIt was very quiet i was the only guest on my first night. The breakfast was basic enough. I didn’t eat there but the menu prices were high and higher than the cost to eat in the nearby Jinja Sailing club.
It was on a good location near the town and had a swimming pool and it was clean
Stayed in December 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content