Location and room size

Stayed in July 2025

I found a hair in my bed that was not mine. Cleaning staff should wear hair nets when cleaning.

decor and design

Stayed in June 2025

Music a little bit loud in the restaurant during the weekend. Breakfast is good, but other food of the restaurant is average (looks good but not tasty).

Confortable, well-equipped and quiet room, well-located hotel. Good wifi (internet was not available during one night, but was solved in the very early morning). Very nice terrace. I recommend this hotel!

Stayed in May 2025

Small

Breakfast is superb!

Stayed in February 2025

The TVs in my suite were to small and did not have casting capabilities.

The location being away from the hustle and bustle was perfect. The breakfast provided options for any traveller.

Stayed in February 2025

Very nice and clean. Nice staff

Stayed in February 2025

Note the twin bed room has small beds. Great for young kids

Great ambiance, delicious breakfast.

Stayed in December 2024

Our favourite thing - Kampala is a noisy city and it's really hard to find somewhere peaceful, and the bedrooms here are sooooo quiet.

Stayed in January 2025

Inconsistency in service received from staff with some having more skill in customer management than others as well as the quantity of beverages ordered. I got inconsistent sizes of my to go coffee on two separate occasions (mid to small) with no change in the pricing and this wouldn’t have been changed had I not insisted

The ambience, decor, comfy bed, tasty food and the spa. My thanks to one of the staff, Juliana, who was very lovely and helpful.

Stayed in January 2025

Overall we were very satisfied with everything.

The hotel is an oasis of cleanliness, order and peace in the middle of an otherwise very dirty and ugly city. We enjoyed a good dinner in the restaurant. Our room was very spacious. We also used the free parking.

Stayed in January 2025

It was a great experience for the few hours I stayed.

Stayed in December 2024

Let's leave this to normal errors for today...we addressed it directly

1. Ambiance and deliberate touch of quality. That is rare in Kampala 2. Care and honesty...I forgot my headphones at the outdoors chairs.... and team kept them safe for me! Excellent

Stayed in December 2024

gym

Massage top, Room ok, dinner top

Stayed in November 2024

Slow attention by the waiters in the restaurant.

The room was awesome, and the upgrade was worth it. Nice interior design within the rooms which uplifts your mood after walking around corridors which are interestingly painted black which gives an experiential experience. The check-in process was quick and efficient.

Stayed in November 2024

The restaurant food felt slightly neglected and not on par with everything else but this relates to the few dishes I tried.

Really enjoyed my stay here. I was in a suite on a higher floor with a nice view. Room was very clean and kept that way. Anything I needed or asked for was provided. Kitchen and bar were available late into the night for a night cap or late bite. Breakfast was good and the lunch buffet was excellent. A special mention to Rodney and his team who provide Onomo's car service. A wonderfully flexible, on-request service that made traversing Kampala easier and way more comfortable.

Stayed in November 2024

Noisy in the evening when there is music in the restaurant-bar, which opens unto the terrace and can therefore be heard even from the 5th floor. Swimming-pool is only for decoration, not for use. Service is slow at the restaurant-bar and food is not that tasty. Big-size coackroach in the room. At the end, nothing very bad!

Confortable, clean, modern, well-equiped, good-wifi. Flexible and accomodating with dates (my flight was cancelled and I arrived one day later), this was very appreciated. I would come back.

Stayed in November 2024

The cleaning of the rooms could have been done earlier. I left my room at 7am and by the time ai returned at 2:30pm - it had not been attended to.

The breakfast is exceptional. They have quite a delectable spread which I thoroughly enjoyed. The Hibiscus iced tea was a touch of class.

Stayed in November 2024

Staff could be a bit friendlier, although I found this typical of most Ugandans, not that friendly.

My suite was perfect, simple and clean. Breakie great and pool area to sit really great. Would book again.

Stayed in October 2024

The outdoor pool was disappointing, too small and situated next to the outdoor dining area. We decided not to use it.

In nice safe location of Nakasero. Room was spacious and very modern, we particularly liked the separate shower and toilet. The bed was extremely comfortable. Lots of nice attention to detail in the room. The breakfast buffet was very nice with options for vegetarians. The seating area for eating is very tasteful and relaxing. The staff was pleasant. There's a small gym and a weights room.

Stayed in October 2024

If you’re kind to the employees they give you extra special attention, which is amazing. But let me be clear. This is just common courtesy and kindness, and they will go above and beyond, which is amazing! Please tip the team here🫶🏽

Stayed in October 2024

Nothing

Absolutely everything ❤️

Stayed in October 2024

The rooms need a closed cupboard, even with the current set up.

Beautiful ambiance, hygiene & service.

Stayed in October 2024

Need a random snack shop for jet legs, tourist.

The hotel is very secure and clean and service is impeccable. Most importantly, everybody’s extremely friendly and culturally values tourist.

Stayed in October 2024

Nothing it was great

Very unique layout, great for solo travellers looking to work! Very chique and refreshing.

Stayed in October 2024