Reviews of Mt. Zion Hotel 3 stars
Plot 78, William street Kampala, P O Box 75673, Kampala, Uganda
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Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewServices
Food
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewClean!
TV not working well Certain things are warning out-
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 7 May 2024 · Stayed in May 2024
Verified reviewReviewed: 5 May 2024 · Stayed in May 2024
Verified reviewThe staff was really helpful. I had to change rooms both nights I stayed and the staff were able to get another room within a few minutes. It is a 10 minute walk from the East Africa Craft market. A great place to buy souvenirs.
The rooms were a bit old. The main issue with the first room for each day I stayed was the power didn't work properly with the room card. The restaurant had good choices but quite expensive in comparison to other options in the area.
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewReviewed: 9 December 2023 · Stayed in December 2023
Verified reviewThey allocate a different room than the one on the booking.com and have explain to be given the correct room. The exchange rate used was exceedingly high. Was charged in UGX after converting using their rate. I wanted to be charged n USD.
Hello Wonderful, We thank you that on your recent visit you chose us for your hotel services. We sincerely apologize for where things didn't go as expected, we always base on such feedback to make things right. However, we would like to give clarity about your 2 concerns; 1. We don't force any one to pay us in Ugandan shillings and for the case of exchange rate as a hotel we can't have the same exchange rate with the market exchange rate since it changes over time. Kindly check with other Ugandan hotels always the exchange rate is a bit higher. 2. For the room photos not being similar to the room allocated, we have different double rooms with different views, OfCourse linen, furniture will change along the way. I think what should matter is the size of the room, bed size and amenities and not the exact picture on the internet. Otherwise, we thank you so much for sparing your minute to let the World know how your recent stay with us was. We promise that on your next visit we shall have made tremendous improvements.
Hello Wonderful, We thank you that on your recent visit you chose us for your hotel services. We sincerely apologize for where things didn't go as expected, we always base on such feedback to make things right. However, we would like to… Show more
Reviewed: 30 May 2023 · Stayed in May 2023
Verified reviewReviewed: 9 March 2023 · Stayed in February 2023
Verified reviewThey went the extra mile. Picked us up at the airport and even though we had to leave at 5:45 they made us breakfast. Everyone was so lovely.
Dear Paula, we really thank you for choosing Mt.Zion hotel among all the hotels in Kampala and for sparing your minute to tell the World how best we served you. Stay blessed and see you on your next visit to Uganda.
Reviewed: 4 March 2023 · Stayed in February 2023
Verified reviewBreakfast was very good
Mosquitoe bites in the bedroom - was given spray the following night
Dear Dzvukamanja thank you so much for staying with us on your recent visit to Uganda and thank you for this positive review, we are surely so happy that we made your stay a pleasant one. See you on your next visit.
Reviewed: 17 October 2022 · Stayed in October 2022
Verified reviewstaff is very good
food is perfect
Mustafa dear thank you for the love and for this wonderful review. It's from such feedback that we are able to continue giving the best services to our guests. Thank you once again