Reviews of Kenendia Hotel
PLO 1476/851,Mutebi Road,Katwe, 256 Kampala, Uganda
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewextra ordinary staff i have never met before, love you all / extra ordinary service / good & quite location / marketplace nearby / within the city / down town just next lane / no more words to express ( just awesome ) thanks for refund of 2days i really appreciate this was exceptional this is my home from know
i have no word for that / just respect & love to all
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewVery, very friendly staff. Very good location, great clean rooms. Very organised
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe exceptional food service from the restaurant, including the friendly staff.
There is no warm water for showering.
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewStaff cheerful and respectful .Some really went out of their way to help.Special mention of Anita the receptionist. There is no lift in the building. My bedroom was in the second floor and I had assistance all the time when I needed it.Special thanks to all reception and security staff .
Time . If I ordered or asked for anything,it would be done but much later than expected time.My most disappointment was with the restaurant.
Reviewed: 7 March 2025 · Stayed in January 2025
Verified reviewCleanliness, Staff and Wifi
Food and Location
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 January 2025 · Stayed in December 2024
Verified reviewnice staff
hot water didn't work in room lighting from the floor shined into the room in the night
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewClean
No fan
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewGreat staff. Lovely receptionist and also waitress in the restaurant. There was a problem with the shower in our first room so we were given a free upgrade to one that worked. The room was clean and the beds were comfortable. The location was perfect for an early morning bus the next day. You can also pay by card with no extra charge. Recommended for a central location at a fair price.
The food took ages to arrive when we ordered a snack and dinner. Over an hour for dinner. It was low season so perhaps few staff members. Not a big issue if you order in advance but good to be aware of! And also when we ordered an early breakfast it wasn't completed in time before we went off, so only took one full breakfast. To be fair it was 5:30am so only a small issue.
Reviewed: 3 November 2024 · Stayed in October 2024
Verified reviewWe don't usually stay in 2* hotels so really enjoyed this. (We got a discount) Clean and spacious. Restaurant onsite. Made use of the little gym too (mats, some machines, free, weights). Only a 10-15 min from the bus station through Kampala's bustling streets
Reviewed: 2 October 2024 · Stayed in October 2024
Verified reviewA nice hotel in the city centre that has everything you need. Special thanks to Zaharah, the receptionist who helps you in any way she can.
Nothing
Dear dirk, be, We are incredibly grateful for your kind words and for taking the time to share your experience with us. It’s always a pleasure to hear that our efforts to provide excellent service are appreciated. Your positive feedback is a great source of motivation for our team, and we are thrilled that you enjoyed your stay at kenendia hotel. We strive to make every guest's experience memorable, and it’s rewarding to know we’ve met your expectations. Should your travels bring you back to Kampala, we would be delighted to welcome you again! Warm regards, Samuel Abraham Marketing Manager Kenendia Hotel +256742046824
Dear dirk, be, We are incredibly grateful for your kind words and for taking the time to share your experience with us. It’s always a pleasure to hear that our efforts to provide excellent service are appreciated. Your positive feedback is … Show more
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewBreakfast lacked a variety.
The room needed more ventilation as it felt so stuffed and the window couldn't open well.
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewGreat hotel with warm and welcoming staff. Zaharah greeted us warmly, and I was impressed by the offer of a half-day rate
The pricing is a bit on the higher side.