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Reviews of Kaazi Beach Resort

Busabala Road Plot 205 Kaazi, Kampala, Uganda

#28 of 107 hotels in Kampala

Guests' Choice

Review score

Based on 55 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 27 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    the best place for you to rest after a long day! The staff makes you feel welcoming and the view and food make it an exceptional choice

    Stayed in June 2025

  • Reviewed: 21 January 2025

    9.0
    Amazing location with quiet mornings
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The staff at the restaurant is rather slow to attend. Get noisy in the evening with photographers and events and other visitors

    Amazing location right at the shores of Lake Victoria with plenty of quiet in the morning. The views are fantastic. Tends to get busy in the evening.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The service is slow both breakfast and in the day. Breakfast menu is limited and most pd the items on menu unavailable

    The Location, the views

    Stayed in January 2025

  • Reviewed: 10 January 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The location is fantastic

    Stayed in January 2025

  • Reviewed: 30 November 2024

    7.0
    It was a pleasant stay
    • Business trip
    • Group
    • Twin Room with Lake View
    • Stayed 5 nights
    • Submitted via mobile

    WiFi not available at the restaurant

    Beach area

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Beautiful location - will definitely return.
    • Leisure trip
    • Family with young children
    • Triple Room with Lake View
    • Stayed 1 night

    The breakfast was a limited buffet - it was okay. Rooms were adequate but could have been cleaner. Balcony had a gorgeous view. There was a good shower.

    Such a beautiful location - that is the main attraction of Kaazi. The pools are great, so is the playground and zipline. Perfect place to go with little kids - they also had toys/games out and available for extra fun.

    Stayed in November 2024

  • Reviewed: 4 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Lake View
    • Stayed 1 night

    There was a big function and was quite noisy. The rooms are overpriced.

    The room was nice and the food was good. Very nice views over Lake Victoria.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 5 nights
    • Submitted via mobile

    The gym needed more attention. There was one piece equipment in there that just didn't work. Hahahaha. The spa did not appear to fully operational. Also I think Kaazi should partner up with some official touring companies, so there are tours and activities on offer from the reception. There was a hole in the mosquito net covering the bathroom window; I had to plug it with some tissue to keep mosquitoes from entering the bathroom.

    The welcoming staff who were friendly and helpful throughout my stay. I was impressed with the fact that there was a problem with a device in another room; for example the landline telephone was not working. The staff came to check and fix the same issue in my room, without me even reporting it. The staff were proactive as the engineer who fixed my landline took on board my opinion about an air conditioning device not being effective reporting it back to reception. Who sent another staff member to look into further. However, not a worry for me as there was a standing electrical fan also in the room to keep the place cool. Brilliant chamber maid service. The room was always made clean and presentable daily. The restaurant and breakfast had good quality tasty food and top service. I was happy they took on board my suggestion to have some fruits at breakfast guests could just grab for even take away such as bananas, apples and oranges. I liked the restaurant's open roof top floor. Had some monkey's come and entertain the guests at breakfast time by trying and sometimes getting some food themselves! The location of the hotel is wonderful, overlooking the lake Victoria and the layout of the hotel encompassing nature, having a swimming pool, a big enough area to walk and sit for small to large groups, play areas for kids and big kids ;-) The place is really popular many people even came just for day trips. There are security gates with security staff on patrol 24hours before entrance into the Kaazi Beach Resort. I like the staff, they made me laugh calling me Mr. Kwaku ( Kwaku being my first name).

    Stayed in August 2024

  • Reviewed: 26 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    The service was excellent except some staff of the restaurant. They need to be more attentive.

    The place is amazing. Peaceful and calm.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    A fairly quiet place although on weekends it is open for non-guests as well.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The ants are an issue .

    Beautiful views.

    Stayed in June 2024

  • Reviewed: 14 March 2024

    8.0
    Price is a bit much for this resort 😒
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Location Location location. Lake view the location is the best. I had a lovely time! Special Thank you to MARTIN and BENJAMIN they have been doing a great service! managers should recognise and reward these exceptional employees

    Stayed in March 2024

  • Reviewed: 30 June 2025

    10
    perfect
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night

    The environment is perfect for relaxing, very quiet and nice

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    The best resort in Uganda.
    • Group
    • Double Room with Lake View
    • Stayed 10 nights
    • Submitted via mobile

    Loud noise late at night

    This property was the best property I have ever stayed at while in Uganda. We will 100% be coming back. The food was so good, hot water, great wifi, amazing views, the staff was so helpful and accommodating and the security was great. I felt safe the entire time!

    Stayed in June 2025

  • Reviewed: 25 February 2025

    10
    Awesome
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The place is very quiet no disturbances.Thanks to Carol very helpful 🙏

    Stayed in February 2025

  • Reviewed: 24 February 2025

    6.0
    Nice for peaceful view
    • Business trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 5 nights

    Wifi did not work in the restaurant. Breakfast was basic.

    Well prepared food. Beautiful lake view

    Stayed in February 2025

  • Reviewed: 4 February 2025

    5.0
    This isn't a BEACH resort, it more or a River Front. Best for families with young children
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 3 nights

    Rooms 6/10 Decent, clean and basic. For a resort itself expected more, it felt like I was in a dormitory with private doors. The TV was so small I thought it was a joke. It also didn't work like the manual suggested. They should have not even had a TV there. A radio would have been better. They kept rooms really clean i must say and they made sure you had towels and mosquito repellant body lotion. They had a mini fridge, no microwave or coffee machine. You get 1 complimentary water. Beds are fitted with mosquito net. Bed was comfortable to sleep on Activities 5/10 Apart from the pool they had virtually nothing else to really offer. Most of the other activities were catered towards kids. This place is great for families with younger children. Nightlife 0/10. There was nothing to do at night. By 8pm, everything is pretty much shutdown except for the restaurant and the bar

    Ambience 7/10 Driving to the resort worried me it looked like I was driving into a village or militia camp. The surrounding area was not intriguing. The resort itself is small. Living quarters had about 24 rooms. It looked quite native which i liked but there were few attractions. Food 8/10 Taste - Above average. Try the whole fish and if you like pepper ask for the chilli oil. Food wait time - a little long. I had asked for freshly brewed coffee before ordering my main meal. My main meal came out before my coffee was ready. Now I understand that sometimes there are steps to brewing great coffee but over 45 minutes wait? Come on! Customer service & People 9/10 - very friendly and helpful but sometimes lackadaisical. It's almost like there's no urgency. Currency - Your dollar goes far.

    Stayed in December 2024

  • Reviewed: 27 January 2025

    6.0
    Price for value wasn’t matched
    • Leisure trip
    • People with friends
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Very old, didn’t have hot water in shower. The reality didn’t match the pictures on booking.com

    The view and the food were good, the staff were very nice and friendly. Guys helped us arrange a transfer from Entebbe airport.

    Stayed in January 2025

  • Reviewed: 29 December 2024

    10
    Definitely top scenic views I’ve been to
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The beds

    Breakfast was amazing,best fried tilapia fish.The location is angelic

    Stayed in December 2024

  • Reviewed: 24 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Noice, not a place to come and relax.

    Location views.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    10
    Had a very good stay!
    • Leisure trip
    • Solo traveller
    • Twin Room with Lake View
    • Stayed 2 nights

    Breakfast is no buffet, but a la cart, which takes more time, but is high quality.

    Very good food! Including Belgian Stew with fries!

    Stayed in October 2024

  • Reviewed: 14 October 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Triple Room with Lake View
    • Stayed 2 nights

    There's no value for money when it comes to room, beddings, etc. No sandals, body lotion, etc. They gave dirty beddings on the first night. They were not fresh. They appear to be money minded than serving their clients well/meeting their expectaitons

    Breakfast is fairly good. Location is good

    Stayed in October 2024

  • Reviewed: 20 August 2024

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Had to pay the bill for dinner immediately, but they tried to charge again at check-out. On the weekends it's too busy and noisy. They should decide, if they wanna have hotel guests or resort guests. Pool is always super busy, noisy and not much space left to swim. Staff is absolutely not welcoming. Breakfast is available after 08:30 am, not before. It's overpriced! Never again.

    Juliette is a lovely and great waitress!

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Enjoyment to rhe core
    • Leisure trip
    • Family with young children
    • Triple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nothing we dislike

    Too goid ambience and every detail is good

    Stayed in August 2024

Showing 1 – 25

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