8.5

Reviews of Golden Tulip Canaan Kampala 4 stars

Kafu Road, Kampala, Uganda

  • Wendy

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Sophia

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    The staff, especially Emmanuel were exceptionally helpful.The room and facilities were very clean and comfortable. I had a wonderful stay

    Property response:

    Dear Sophia, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a comfortable stay and that Emmanuel, along with the rest of our team, made your experience extra special. Your kind words about our clean rooms and facilities mean a lot to us. We look forward to welcoming you back for another memorable stay at Golden Tulip Canaan Kampala.

    Dear Sophia, Thank you for your wonderful 5-star review! We’re delighted to hear that you had a comfortable stay and that Emmanuel, along with the rest of our team, made your experience extra special. Your kind words about our clean rooms a… Show more

    Golden Tulip Canaan Kampala
    18 August 2025
  • Vinod

    Reviewed: 8 August 2025 · Stayed in August 2025

    Verified review

    great locations, lovely weather and good staff

    break fast was ok, not too bad but not to great as well

    Property response:

    Dear Vinod, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed your stay, appreciated our location, lovely weather, and friendly staff. We’ve noted your comments about breakfast and will share them with our culinary team as we continuously work to enhance our offerings. We look forward to hosting you again for an even better experience.

    Dear Vinod, Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed your stay, appreciated our location, lovely weather, and friendly staff. We’ve noted your comments about breakfast and will share them with o… Show more

    Golden Tulip Canaan Kampala
    9 August 2025
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  • Talib

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Jonathan

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    No hot water

    Property response:

    Dear Jonathan, Thank you for your review and for choosing Golden Tulip Canaan Kampala! We're glad you had a generally good experience, but we’re truly sorry about the inconvenience with the lukewarm water. This is certainly not the standard we aim to uphold, and we've already flagged the issue with our maintenance team to ensure it’s resolved. We appreciate your feedback because it helps us improve. We hope to welcome you back soon for an even better stay!

    Dear Jonathan, Thank you for your review and for choosing Golden Tulip Canaan Kampala! We're glad you had a generally good experience, but we’re truly sorry about the inconvenience with the lukewarm water. This is certainly not the s… Show more

    Golden Tulip Canaan Kampala
    5 August 2025
  • Mahmoud

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
    Property response:

    Dear Mahmoud, Thank you so much for your kind words! We’re delighted to hear that our staff made your stay a pleasant one. We truly appreciate your support and hope to welcome you back again soon at Golden Tulip Canaan Kampala!

    Golden Tulip Canaan Kampala
    28 July 2025
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  • Robert

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review
  • Gokadze

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Edgar

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
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  • Gokadze

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Gokadze, Thank you so much for your 5-star review! We’re delighted to hear you enjoyed our kind and smiling staff, delicious meals, clean rooms, and overall service. Your kind words encourage us to keep delivering the warm hospitality we're known for. We look forward to welcoming you back soon!

    Dear Gokadze, Thank you so much for your 5-star review! We’re delighted to hear you enjoyed our kind and smiling staff, delicious meals, clean rooms, and overall service. Your kind words encourage us to keep delivering the warm hospital… Show more

    Golden Tulip Canaan Kampala
    23 June 2025
  • 7.0 Good
    Anonymous

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    More variety will be great

    Bugger Swimming pool

    Property response:

    Dear Anonymous, Thank you for your feedback! We're so glad you enjoyed your time with us and appreciate your suggestions. We're always working to enhance our guest experience — your input on variety and the swimming pool is noted and will be shared with the team. We look forward to hosting you again soon!

    Dear Anonymous, Thank you for your feedback! We're so glad you enjoyed your time with us and appreciate your suggestions. We're always working to enhance our guest experience — your input on variety and the swimming pool is noted … Show more

    Golden Tulip Canaan Kampala
    23 June 2025
  • Alan

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Room & location

    Nil

    Property response:

    Dear Alan Beh, Thank you so much for your review! We're delighted to hear you enjoyed your stay. Our rooms are designed with your comfort in mind, Plus, our central location in the heart of Kampala makes it easy to get around for both business and leisure. We can’t wait to welcome you back!

    Dear Alan Beh, Thank you so much for your review! We're delighted to hear you enjoyed your stay. Our rooms are designed with your comfort in mind, Plus, our central location in the heart of Kampala makes it easy to get around for both b… Show more

    Golden Tulip Canaan Kampala
    23 June 2025
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  • Gokadze

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Gokadze

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
  • Neil

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    Nice big spacious rooms, staff very friendly

    Property response:

    Dear Neil Evs, Thank you for your kind words and for taking the time to share your experience at Golden Tulip Canaan Kampala. We're delighted to hear that you enjoyed our spacious rooms and found our staff to be very friendly. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. We look forward to welcoming you back for another pleasant stay.

    Dear Neil Evs, Thank you for your kind words and for taking the time to share your experience at Golden Tulip Canaan Kampala. We're delighted to hear that you enjoyed our spacious rooms and found our staff to be very friendly. Your fee… Show more

    Golden Tulip Canaan Kampala
    19 May 2025
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  • Marcin

    Reviewed: 16 May 2025 · Stayed in April 2025

    Verified review
  • Alexander

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review

    Top Service - friendly staff and delicious food

    Property response:

    Dear Alexander, Thank you for your great 5-star review! We're delighted to hear that you enjoyed our top-notch service, friendly staff, and delicious food. Your kind words inspire us to continue delivering exceptional experiences. We look forward to welcoming you back to Golden Tulip Canaan Kampala soon!

    Dear Alexander, Thank you for your great 5-star review! We're delighted to hear that you enjoyed our top-notch service, friendly staff, and delicious food. Your kind words inspire us to continue delivering exceptional experiences. … Show more

    Golden Tulip Canaan Kampala
    6 May 2025
  • Olivier

    Reviewed: 24 April 2025 · Stayed in February 2025

    Verified review
  • See the hotel
  • Hassan

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review
  • Ndwigah

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
  • Yoël

    Reviewed: 20 March 2025 · Stayed in March 2025

    Verified review
  • See the hotel
  • Sss

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review
  • Tj

    Reviewed: 17 February 2025 · Stayed in January 2025

    Verified review

    Food was excellent, and the view off the balcony was nice.

    The room phone kept having problems. The bed was a little hard and the blankets were extremely heavy. The mini fridge didnt work either.

    Property response:

    Dear TJ, Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a very nice stay and that you enjoyed our excellent food and beautiful balcony views. However, we sincerely apologize for the inconveniences you faced with the room phone, bed comfort, blankets, and mini-fridge. Your comfort is our priority, and we will address these concerns with our team to ensure a better experience for our guests. We truly appreciate your willingness to return, and we look forward to welcoming you back for an even more seamless and comfortable stay!

    Dear TJ, Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had a very nice stay and that you enjoyed our excellent food and beautiful balcony views. However, we sincerely apologize for the incon… Show more

    Golden Tulip Canaan Kampala
    18 February 2025
  • Nizar

    Reviewed: 29 January 2025 · Stayed in January 2025

    Verified review

    breakfast was very good

    not applicable

    Property response:

    Dear Nizar, Thank you for your kind review! We’re delighted to hear that you had a comfortable stay and enjoyed our breakfast. Our team takes great pride in providing a pleasant experience for our guests. We look forward to welcoming you back for another great stay at Golden Tulip Canaan Kampala!

    Dear Nizar, Thank you for your kind review! We’re delighted to hear that you had a comfortable stay and enjoyed our breakfast. Our team takes great pride in providing a pleasant experience for our guests. We look forward to welcoming you … Show more

    Golden Tulip Canaan Kampala
    31 January 2025
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