7.8

Reviews of Gately Inn Entebbe 3 stars

2 Portal Road, Entebbe, Uganda

  • Mr

    Reviewed: 31 December 2024 · Stayed in December 2024

    Verified review

    Distance wise goodish location, quite nice appearance, nice shower, good size bed.

    First of all when checking in they said that they don't have any rooms for reservations made via Booking.com but they had empty rooms still. The big noise from the main road very close by. There were many shortcomings compared to the room description: e.g. no TV, no soundproofing, no promised toiletries (shampoo, conditioner) except only soap, very weak wifi internet. I had to go and buy shampoo only for this accommodation.

  • Nalwadda

    Reviewed: 14 October 2024 · Stayed in July 2024

    Verified review
  • Ricardo

    Reviewed: 3 October 2024 · Stayed in September 2024

    Verified review

    Staff

    too many open windows, on a cold night, needed an additional blanket (s). The step to the shower was not highlighted so I kicked my feet several times in the hard black sotme on the floor. i advise the doorstep to be painted maybe white colour.

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  • Frans

    Reviewed: 23 September 2024 · Stayed in September 2024

    Verified review
  • Chloe

    Reviewed: 7 August 2024 · Stayed in August 2024

    Verified review

    Emily was so friendly and helpful and overall I loved my stay

  • 7.0 Good
    Fareed

    Reviewed: 13 June 2024 · Stayed in June 2024

    Verified review

    Friendly staff. Nice cozy rooms. They upgraded me upon arrival. Very clean, neat and comfortable.

    I slept only one night so perhaps I didn't settle in well enough. I found the noise from the traffic outside to be disturbing at night.

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  • 7.0 Good
    Mariam

    Reviewed: 16 May 2024 · Stayed in April 2024

    Verified review
  • Jennifer

    Reviewed: 30 April 2024 · Stayed in April 2024

    Verified review
  • Samuel

    Reviewed: 11 March 2024 · Stayed in March 2024

    Verified review

    The staff is friendly and the room is cozy and comfortable. The lobby with garden area nicely decorated, fitted with African art pieces. It has a good location near Entebbe Botanical Garden and the airport.

    We were rather disappointed with the restaurant services. In the day of our arrival we wanted to order dinner, but we were told that they are out of pork and beef meat, but we are welcome to order a fish. Which was quite strange since it was only about 5-6 p.m. For breakfast we ordered English breakfast and to my surprise the plate was without beans. Initially the staff reaction was that the beans are out of stock, but upon further check, she came back with a mini bowl with what corresponds to approx. 1 table spoon of baked beans - cold and obviously just taken out of a can. Sorry, we won´t be a returning customer.

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  • Paul-anthony

    Reviewed: 4 February 2024 · Stayed in January 2024

    Verified review

    I enjoyed the staff. They were attentive and very friendly. I also enjoyed the menu. It was located close to a nice bar and not too far from the lake. A bonus was that the airport was only a 10-minute ride away.

    Property response:

    Thanks Mr. Anthony for such a good review. Thanks too for being a wonderful Guest. We are so glad you chose to stay at the Gately.

    Gately Inn Entebbe
    5 February 2024
  • Tom

    Reviewed: 7 November 2022 · Stayed in November 2022

    Verified review
  • Patricia

    Reviewed: 5 October 2022 · Stayed in October 2022

    Verified review
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  • Stephany

    Reviewed: 18 September 2022 · Stayed in September 2022

    Verified review

    Breakfast was okay. Close to the botanical garden en crafts market. Very nice place, bathroom and shower were good.

    The breakfast wasn't great, the sausage didn't taste that good, the Benedict eggs sauce not great. Regular food.

  • Showing 1 - 14

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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