Reviews of Gately Inn Entebbe 3 stars
2 Portal Road, Entebbe, Uganda

Loading
Guests also reviewed these properties:
Bled, Slovenia
Hartsville, United States
Manhattan Beach, United States
Chomutov, Czech Republic
Polanica-Zdrój, Poland
Moncarapacho, Portugal
Bragança, Portugal
Bat Yam, Israel
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewDistance wise goodish location, quite nice appearance, nice shower, good size bed.
First of all when checking in they said that they don't have any rooms for reservations made via Booking.com but they had empty rooms still. The big noise from the main road very close by. There were many shortcomings compared to the room description: e.g. no TV, no soundproofing, no promised toiletries (shampoo, conditioner) except only soap, very weak wifi internet. I had to go and buy shampoo only for this accommodation.
Reviewed: 14 October 2024 · Stayed in July 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewStaff
too many open windows, on a cold night, needed an additional blanket (s). The step to the shower was not highlighted so I kicked my feet several times in the hard black sotme on the floor. i advise the doorstep to be painted maybe white colour.
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewReviewed: 7 August 2024 · Stayed in August 2024
Verified reviewEmily was so friendly and helpful and overall I loved my stay
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewFriendly staff. Nice cozy rooms. They upgraded me upon arrival. Very clean, neat and comfortable.
I slept only one night so perhaps I didn't settle in well enough. I found the noise from the traffic outside to be disturbing at night.
Reviewed: 16 May 2024 · Stayed in April 2024
Verified reviewReviewed: 30 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewThe staff is friendly and the room is cozy and comfortable. The lobby with garden area nicely decorated, fitted with African art pieces. It has a good location near Entebbe Botanical Garden and the airport.
We were rather disappointed with the restaurant services. In the day of our arrival we wanted to order dinner, but we were told that they are out of pork and beef meat, but we are welcome to order a fish. Which was quite strange since it was only about 5-6 p.m. For breakfast we ordered English breakfast and to my surprise the plate was without beans. Initially the staff reaction was that the beans are out of stock, but upon further check, she came back with a mini bowl with what corresponds to approx. 1 table spoon of baked beans - cold and obviously just taken out of a can. Sorry, we won´t be a returning customer.
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewI enjoyed the staff. They were attentive and very friendly. I also enjoyed the menu. It was located close to a nice bar and not too far from the lake. A bonus was that the airport was only a 10-minute ride away.
Thanks Mr. Anthony for such a good review. Thanks too for being a wonderful Guest. We are so glad you chose to stay at the Gately.
Reviewed: 7 November 2022 · Stayed in November 2022
Verified reviewReviewed: 5 October 2022 · Stayed in October 2022
Verified reviewReviewed: 18 September 2022 · Stayed in September 2022
Verified reviewBreakfast was okay. Close to the botanical garden en crafts market. Very nice place, bathroom and shower were good.
The breakfast wasn't great, the sausage didn't taste that good, the Benedict eggs sauce not great. Regular food.