Reviews of Emerald Hotel Kampala 4 stars
3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda
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Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewBasic but within the money paid
Customer carer
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewReviewed: 28 September 2024 · Stayed in September 2024
Verified reviewstaff attention
rooms, facilities, environment. poor water supply,
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 June 2024 · Stayed in May 2024
Verified reviewAircon made the room a bit comfortable Cleaning was done daily
Location of the hotel is not good The hotel infrastructure is bad ( very old and rusty wardrobes and drawers ) Swimming , steam and sauna was not working No iron and ironing board in room Very loud music at night , I could not sleep for 3-4 nights . Found cockroaches 🪳 and some insects in the room .
Reviewed: 4 March 2024 · Stayed in February 2024
Verified reviewPlace is olllddddd, rooms were also old. But for the price, can't complain. Amenities were decent.
That I had to get the WiFi password the next day. But its no biggie
Reviewed: 11 December 2023 · Stayed in November 2023
Verified reviewReviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 20 October 2023 · Stayed in August 2023
Verified reviewThe room was very basic, but it was okay for one night. The breakfast bread was quite good.
The room wasn't cleaned properly. I also thought that the breakfast would be a buffet, but they served the breakfast to our room.
Reviewed: 18 October 2023 · Stayed in September 2023
Verified reviewSorry
Sorry
Reviewed: 21 September 2023 · Stayed in September 2023
Verified reviewThe room was not good
The washroom light was blinking,they didn't provided with proper towels After informing they provided the soap ,water
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewone staff member was so kind and helpful with the check in and room selection process. location was close to downtown and walking distance to Cafe Javas, a restaurant we like. check in was easy
water pressure was a trickle and wasn’t enough to shower so we had to just rise my kids off, brown water came out of the bath tub faucet before running clear again. no air conditioner remote so the factory setting was the only option. building is very very old.
Reviewed: 27 July 2023 · Stayed in June 2023
Verified reviewNoise and Traffic.
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewNothing
Nothing
Reviewed: 5 July 2023 · Stayed in July 2023
Verified reviewthe staff is nice, smiling and friendely.
the room, the food, television...are wonderful !
Reviewed: 28 June 2023 · Stayed in June 2023
Verified reviewReviewed: 18 April 2023 · Stayed in February 2023
Verified reviewThere cockroaches everywhere dirty as hell confused staff Arrogant manager
Nothing
Reviewed: 13 February 2023 · Stayed in February 2023
Verified review