Reviews of Dolphin Suites 3 stars
Princess Anne Drive, Bugolobi, Kampala, Uganda
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewits over priced for small room, i want to say they are over charging for such empty rooms
its over priced for small room, i want to say they are over charging for such empty rooms
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewClean and excellent treatment from the staff
Non
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in March 2025
Verified reviewReviewed: 27 April 2025 · Stayed in February 2025
Verified reviewThat there was a restaurant and bar on site
I had to keep the windows closed the hole time because to my left there 5 people smoking on the balcony the whole night
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewI had a great stay! The people working there were very nice, and the rooms were nice!
The bathroom was a bit small, and the WiFi was a bit unstable. Also, the food (both breakfast and dinner) didn’t really fit to my standards. It was a bit weird food, and some of it wasn’t that good.
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewI like that there was a pool to entertain the kids. The pool supervisor was friendly and had them challenge themselves as they enjoyed swimming. The food and bar staff were friendly, attentive and polite. They managed the 10 of us really well.
The space was limited to the group we had. Booking.com gave us the option to add a bed in the room that ate up free space in the rooms. So, we were very limited with space to move around. This was raised on the first day and Vidit (mgr) worked with us to make sure our stay was as comfortable as possible. Thank you! Note: if we came as a couple, the rating wouldn't have been so low on the room.
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewEverything was A1 about my stay,the staff,cleanliness,Location,Safety,the food was very delicious as well.......
The hidden charges for early check in or late check out,they don't inform you prior when you request early check in that there is a charge,you will get to the reception and start arguing with them,of course because you were not informed. I don't know how it works, but most hotels i have stayed in offer. Early check in and check out at no extra cost
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in January 2025
Verified reviewLoved that the rooms were clean
Something should be done about the breakfast
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewThe location Food TV channels especially the fact they showed the football Customer service
Some of the towels were old and the lampshade was old
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewThe location.
The old towels which were stained. The torn bedsheets which were also stained. The really slow service for both in room dining and at the restaurant.
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Vidit Shah Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 3 January 2025 · Stayed in January 2025
Verified reviewThe pool was clean and available to use throughout the duration of our stay. The meals prepared during lunch and dinner were fantastic! Rooms service was great, and the staff were absolutely brilliant.
The breakfast is a very tired and tasteless menu. It would definitely do with more options to choose from. The rooms are a little dated and in need of some serious refurbishment. During my stay the shower poll fell off the wall onto my child's head as it was so old. Very unsafe. The sand tray in the children play area also needs to be covered at night as animals are using this as their litter tray.
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hotel. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Deepak Mishra General Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the hote… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewLovely ambience, friendly staff, great food.
Rooms are a little dated
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the resort. We are glad that we were able to live up to your expectations and make your stay comfortable and memorable. Our teams are extremely dedicated to guests’ satisfaction and appreciative comments such as yours will always be our greatest reward. It was a pleasure serving you and we hope to have many more opportunities to serve you again. My team and I regret the inconvenience caused to you. .Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed. Stay Well Stay Safe Always At Your Service Deepak Mishra General Manager
Dear Our Valued Guest, Renewed Greetings from Dolphin Suites! Thank you for choosing us for your stay and appreciate you taking out time to review us. We are elated to know that you loved the stay and the facilities and services at the reso… Show more
Reviewed: 12 November 2024 · Stayed in November 2024
Verified reviewReviewed: 6 November 2024 · Stayed in October 2024
Verified reviewReviewed: 25 October 2024 · Stayed in October 2024
Verified review