Reviews of Cycad Entebbe Guest House
Plot 53 Church Road, Entebbe, Uganda
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewIt has a large, green yard. The staff is helpful.
We had a room on the groundfloor, right near the restaurant. It was very noisy, as we could basically hear everybody talking. There are no mosquito nets, so the bathroom (especially) was full of mosquitos. The ceiling definitely needs repainting. The bed was very large, but it almost fell with us on one side. It took almost 2 hours to bring us fish and chips. And they wanted to cheat us, to pay 20 dolares for a 5 minute drive to the airport.
Dear Magda, Thank you for choosing to stay with us. We apologize for any inconvenience you experienced during your stay. However, we'd like to clarify a few points: - Our room did have a mosquito net, and it's our standard practice to ensure all rooms are equipped with one. - Regarding the delayed dinner, our staff did inform you that it would take a little longer due to the late order and other ongoing orders. - Unfortunately, we can't control external noise from the road. - The bed is big and wide, but we appreciate your feedback about its condition. We're sorry again for the inconvenience and will consider repainting the ceiling. We appreciate your feedback and hope to serve you better in the future. Best regards, Aidah Team Leader
Dear Magda, Thank you for choosing to stay with us. We apologize for any inconvenience you experienced during your stay. However, we'd like to clarify a few points: - Our room did have a mosquito net, and it's our standard practice to e… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation, peaceful and cleanliness.
Nothing. All good.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewEverything was clean and the stuff very friendly! Breakfast was good with a nice garden view! We stayed only for one night because we arrived very late - late check in was no problem!
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe guesthouse did not meet our expectations epically price for cleanliness and comfort and noise level.
The entire guesthouse was not presentable and we feel the facilities do need a serious revamp
Dear Oscar, We are sorry for whatever did not go well to your expectations.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewExcellent staff, size of bed, location
Mattress covered with plastic material under the sheet
Reviewed: 20 July 2025 · Stayed in April 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewamazing location, really friendly staff and very nice, clean rooms. Thank you - highly recommended!
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewClose to airport and looked good from website
No running water The bedroom was literally in the car park so the cars arriving and the big heavy gate kept us up all night. We ordered food and it took and hour and a half to cook.
Dear Emily, We are so sorry of what really happened on that day.It was one of those days that we tried all we could to see that we have water in the property.The whole area had no water for 2days and for our water reserves, we had previuos day ful house where by all the water was used.So we tried to fill the tanks manually but still then,there aproblem of pressure to supplie it to rooms.We are really sorry for the inconviniences.We have always given our clients first priority inorder to excute our services well.
Dear Emily, We are so sorry of what really happened on that day.It was one of those days that we tried all we could to see that we have water in the property.The whole area had no water for 2days and for our water reserves, we had previuos… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewLocation
No power till dark No hot water
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe staff was very friendly, good breakfast, quiet location near the airport away from the hustle and bustle of Kampala.
There was no water in the night, but that was a general a struggle in the area the day we arrived.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewLarge and comfortable bed, clean and spacious bathroom, food available on request. Proximity to the airport. Helpful staff. Beautiful and peaceful gardens. Close to the beach.
Food services could be improved. Property lacked a chilling facility for cold drinks. Couldn’t use the outdoor seating areas very much due to the lake flies.
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewThe hottel was really amazing and the food was delicious too.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe bed was awesome and the staff was just sooo nice! They helped us with everything.
They had thousands of little flies in the area but I guess the guesthouse can’t really do much about it
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewWe thoroughly enjoyed our stay at this wonderful guest house. The food was exquisite, and the mango juice in the morning was very tasty! The staff were extremely kind and very accommodating with each request we had. Their professionalism was top-notch . Also, we both liked the ambiance, and the compound was clean and had beautiful views.
The lighting in the rooms was too dim.
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewThe reception lady is amazing , also the boy at night . Beautiful rooms , highly recommended , near to aeroport