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Reviews of Acactus Hotel 3 stars

Luwafu Road, Kampala, Uganda

#70 of 107 hotels in Kampala

Guests' Choice

Review score

Based on 68 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    Well i heard good night sleep, good services from kite %Florence.
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    The environment

    The quietness

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The dinner wa so nice, it was served in time, staff were so welcoming, the facility was renovated, rooms were clean, WIFI was so first in the room, and most of all the access road from town to the hotel is now tarmac, the airport pick up van is so comfortable and the driver is social and drives well, cool music played in the background was so good, thanks to the management for making changes, hope to come back with a friend next month for a week . And enjoy sauna and steam birth plus gym,I didn't enjoy since I was for one night, but the receptionist explained it all to me, since it was an extra package on my reservation, thanks so March Acactus Hotel Kampala Uganda

    Stayed in May 2024

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 7 nights
    • Submitted via mobile

    Location not near to town

    The staff is great the food was also good

    Stayed in September 2023

  • Reviewed: 17 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The Room was Clean and room service was good. The Personnel was always ready to help. The Sauna and Steam bath were also good.

    Stayed in August 2023

  • Reviewed: 18 June 2023

    7.0
    My stay experience
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There was no hot water in the shower Property should specify its location as makindye luwafu to prevent mixups with the neighbouring kiwafu in kabalagala

    The receptionist connects well with the guests making sure they get an exceptional stay. She was caring indeed.

    Stayed in June 2023

  • Reviewed: 10 June 2023

    8.0
    The staff are very friendly and respectful.
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    there was no hot water in the room

    a normal breakfast. a little far from the centre.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly staffs

    Stayed in May 2023

  • Reviewed: 23 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nice affordable place to stay in Kampala

    Stayed in April 2023

  • Reviewed: 1 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 9 nights
    • Submitted via mobile

    The distance from city center and the road

    It was quite and staff were cooperative

    Stayed in January 2023

  • Reviewed: 21 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The Bar should have a variety of Beers....

    The Place is so Quiet and Ideal...

    Stayed in December 2022

  • Reviewed: 11 December 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    This time I had some issues regarding the rooms I booked since I was given other rooms when I got there. I also got some issues with the laundry since our clothes were wet when we received them and they did not smell very well. Fortunately, the rooms were changed after some hours and the girl of the laundry tried to dry our clothes with the iron because the weather was really bad.

    I have stayed in this property many times and I always come back.

    Stayed in December 2022

  • Reviewed: 6 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 13 nights
    • Submitted via mobile

    The city view

    Stayed in October 2022

  • Reviewed: 17 August 2025

    10
    It was excellent condition
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 7 nights
    • Submitted via mobile

    I like everything

    Staff behaviour was good , excellent condition of hotels

    Stayed in August 2025

  • Reviewed: 19 June 2025

    10
    Exceptional guest service, cleanliness, and good food ordered from there affordable menu.
    • Business trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The receptionist prim and Keith were so friendly and helped us out together with my husband. The cool music,cleanliness and the location was good for transport means .i was also offered airport shuttle and it was so comfortable

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    A Truly Wonderful Stay at Acactus Hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    I recently stayed at Acactus Hotel and was genuinely impressed by the warm hospitality and excellent service throughout my visit. From the moment I arrived, the staff made me feel welcome and well taken care of. Everyone I interacted with was kind, courteous, and always ready to assist with a smile. People like Keith, Aminah, Prim and Florence made may stay soo comfortable. The room was clean, comfortable, and well-appointed, offering a peaceful environment to relax after a long day. I especially appreciated the attention to detail in the room setup and everything was top, right from the fresh linens to the fast Wi-Fi worked perfectly. The hotel’s restaurant served delicious meals, and the breakfast selection was both fresh and satisfying. I also liked the quiet ambiance of the hotel which is perfect for both business travelers and tourists looking for a calm, restful stay. Acactus Hotel offers great value for money, and I wouldn’t hesitate to recommend it to anyone visiting the area. Thank you to the entire team for making my stay so pleasant and I look forward to coming back again!

    Stayed in June 2025

  • Reviewed: 29 May 2025

    2.0
    Stay at your own cost and carry your own towels
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The room I paid for was not as it was advertised,no entertainment, the internet was on and off. Late breakfast and no clean towels and Mattress. Tha hell I came out with fungal infection that is crazy to treat the place is a lodging and not a hotel.

    location was ideal but don't judge by outside look

    Stayed in April 2025

  • Reviewed: 16 April 2025

    4.0
    there is room for improvement
    • Business trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 6 nights

    noise, people in other rooms were making noise in corridors etc and mosquitoes, something has to be done. breakfast you said its served at 6 but we were told from 8 of which l ended up not eating even a single one due to time

    Stayed in April 2025

  • Reviewed: 13 January 2025

    10
    I enjoyed my stayed at quiet place with beautiful city view
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 11 nights
    • Submitted via mobile

    In quite neighborhood with amazing views Very cooperative staff Very clean

    Stayed in January 2025

  • Reviewed: 10 December 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing to ride home about

    Stayed in November 2024

  • Reviewed: 7 July 2024

    10
    Appreciation for their hospitality and good customer care 💅 the receptionist, and the service
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    "My stay at A Cactus Hotel was truly delightful. From the moment I stepped into the lobby, I was greeted with warmth and professionalism. The check-in process was smooth and efficient. The room itself was immaculate, with modern furnishings and a comfortable bed that ensured a restful night's sleep. The hotel's amenities were impressive; I particularly enjoyed the rooftop pool and bar, which offered stunning views of the city skyline. The staff were attentive and friendly throughout my stay, always ready to assist with any queries or requests. Overall, A Cactus Hotel exceeded my expectations, and I look forward to returning on my next visit to the area."

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Amazing stay and comfort
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Sure, here's a brief review of your good experience at Acactus Hotel: "My stay at Acactus Hotel was truly exceptional. From the warm welcome at check-in to the impeccable service throughout my stay, every detail was handled with care. The room was spacious, clean, and well-equipped, providing a comfortable retreat after a day of exploring. The hotel's location was convenient, allowing easy access to local attractions and dining options. The staff were friendly and accommodating, always ready to assist with any request. Overall, Acactus Hotel exceeded my expectations, and I would highly recommend it to anyone visiting the

    Stayed in July 2024

  • Reviewed: 16 December 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Slow response from staff. No hot bathing water

    Spacious room and clean

    Stayed in December 2023

  • Reviewed: 2 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 8 nights
    • Submitted via mobile

    Friendly staff and very helpful.

    Stayed in July 2023

  • Reviewed: 8 May 2023

    10
    This hotel makes you feel at home with a good hospitality
    • Solo traveller
    • Standard Single Room with Shower
    • Stayed 14 nights
    • Submitted via mobile

    It very peaceful and comfortable to stay. staff are also supportive and helpful, especially in the area of safety and security.

    The property was cleaned and decent to stay with additional facilities like the steam bath . Also with nice back garden.

    Stayed in May 2023

Showing 1 – 25

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