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Reviews of Zanzibar Palace Hotel 4 stars

House 831 Kiponda Area, Zanzibar City, Tanzania

#9 of 73 hotels in Zanzibar City

Guests' Choice

Review score

Based on 140 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Amazing
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful classic rooms and hotel with an amazing staff.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    9.0
    Thoroughly enjoyed
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great location wonderful staff

    Stayed in July 2025

  • Reviewed: 23 August 2025

    10
    Geat stay for a couple of nights in Zanzibar City
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Be prepared to climb stairs. The front desk staff may be a bit animated but friendly.

    Very elegant hotel w a spacious room. Breakfast was good.

    Stayed in July 2025

  • Reviewed: 18 August 2025

    10
    We stayed here multiple times and absolutely love it!!!!!
    • Leisure trip
    • Solo traveller
    • Romantic Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Everything!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    We loved that this hotel had friendly staff, charming personality while also being extremely comfortable (great showers,
    • Leisure trip
    • Family with young children
    • Palace Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything!

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    We loved that this hotel had friendly staff, charming personality while also being extremely comfortable (great showers,
    • Leisure trip
    • Family with young children
    • Romantic Suite
    • Stayed 2 nights
    • Submitted via mobile

    We loved everything!

    We loved that this hotel had friendly staff, charming personality while also being extremely comfortable (great showers, a/c, WiFi, etc), and a fantastic location.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    9.0
    Excellent hotel.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Fantastic art deco property. Very well maintained and comfortable giving you a princely feeling. Very close to all attractions. Staff is very friendly and courteous and the owner is frequently present. Breakfast is very generous. Will whole heartedly recommend for those staying in Stowntown.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    This is the best hotel in Stone town!
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Our family stayed in multiple rooms for 4 nights, and we wish we could stay longer! The location is perfect and the hotel is charming. Thank you!

    Stayed in August 2025

  • Reviewed: 11 August 2025

    10
    The Palace hotel is charming, delightful, and comfortable!
    • Leisure trip
    • Family with young children
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    This place is perfect! It’s centrally located, every room is different and filled with personality, the staff is friendly and super helpful, and the food is delicious. We couldn’t be happier and highly recommend it!!!

    Stayed in August 2025

  • Reviewed: 27 July 2025

    10
    All the staff were exceptional. The decor is beautiful and the beds were comfortable.
    • Leisure trip
    • Family with young children
    • Palace Suite
    • Stayed 3 nights

    Check what floor your room will be on because we were on the 5th floor and the stairs are steep. So you want to be aware of that if you don't like stairs.

    Everything was great.

    Stayed in July 2025

  • Reviewed: 19 July 2025

    9.0
    Excellent stay and would rebook next time as well
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 3 nights
    • Submitted via mobile

    The general manager has created a culture of service among the staff that is world class. My compliments to her and I salute all the staff members for their care and attention :

    Stayed in July 2025

  • Reviewed: 19 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    When I initially booked, I remembered reading that there was a free shuttle to the airport. Later that seems to have been edited to a paid shuttle. But we went with a local driver in the end for only 10 dollars, instead of 25 dollars offered by the hotel.

    The atmosphere of the hotel makes you think of a dreamy fairy land. The bathrooms are just the most beautiful ones I've ever seen. The beds of kings and queens. Good breakfast and well positioned in the old town

    Stayed in July 2025

  • Reviewed: 25 June 2025

    10
    Best recomandarions
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice oase. Quiet place to relax in a busy town

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Fantastic stay at Zanz Palace Hotel
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 3 nights
    • Submitted via mobile

    The Sultana room has a shower/tub in the open room and the toilet is behind a small wall. You’re fairly exposed to your “roommate” while using these facilities, may not be fantastic for private individuals.

    Staff were amazing!! Great hospitality and willing to give great information on local activities, foods, etc. The location is fantastic, literally a two minute walk to the waterfront. The food was very good. Local options available on site and it was delicious!

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    I would definitely stay again, the owner Daniela is doing a great job!🙏🏻🙏🏻🙏🏻
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Steep stairs.

    Very clean and the staff was awesome! Location is very good.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    10
    Personalized care and comfort in an historical home in the heart of Stone Town
    • Leisure trip
    • Couple
    • Signature Suite
    • Stayed 2 nights
    • Submitted via mobile

    The spa experience offered in the hotel was extremely convenient and was good (especially after a safari!), but would need a tweak to up level to great.

    - The staff was fabulous! Daniela, Lulu, Roderick and Jackson (both porters) were ALL welcoming, helpful and kind. - The experience of staying in a beautifully restored historical building was memorable. - The breakfast was delicious - The recommendations for local touring and restaurants were excellent - The location was exceptional - The room was spacious and clean

    Stayed in May 2025

  • Reviewed: 6 April 2025

    10
    A piece of paradise in the old town
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A beautiful old building, tastefully decorated with all the modern comforts, close enough to walk to from the ferry. The rooms were spacious with high ceilings. The staff were amazing and looked after us so well. We enjoyed relaxing in the seating area downstairs.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    9.0
    Really well looked after by helpful and friendly staff
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 2 nights
    • Submitted via mobile

    I loved it

    Authentic old renovated building in heart of Stonetown

    Stayed in March 2025

  • Reviewed: 14 February 2025

    9.0
    Loved the Palace
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing Thing to note. Steep stairs that are unfamiliar to us Canadians

    How exotic it was The front desk staff were excellent Best omelette I’ve had in Tanzania

    Stayed in February 2025

  • Reviewed: 3 February 2025

    9.0
    Sultan style in the old town
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rare jewel as its both a modern and at the same time a “old” hotel with very unique beds/dores/bath/furnitures. We had the wedding suite and wow! The roof top of open air bath and sun beds were something we have never seen before. There is no elevator and the stairs are clearly old and handmade (uneven distances between steps), but somehow does that make the experience authentic sultan style complete along with the placement in the marrow old streets of Stonetone.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    10
    Great place to stay in Stone Town to immerse yourself in what the town has to offer
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very traditional and appropriate to Stone Town. Staff were wonderful.

    Stayed in January 2025

  • Reviewed: 29 January 2025

    10
    Enjoyable, Eventful and relaxing.
    • Leisure trip
    • Couple
    • Romantic Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff are the best. The breakfast is amazing. The room and facilities are perfect. Everything is done perfectly and thought about.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Beautiful property with great service but needs some improvement
    • Leisure trip
    • Family with young children
    • Signature Suite
    • Stayed 2 nights
    • Submitted via mobile

    The air condition didn’t seem to work well because there was no gas and the cooling was not effective Also but surprised that there were no tea/coffee available in the room and only between 7-8 it was given complimentary while rest of the day it was chargeable

    The location, staff including Daniele, Rodrique, Lulu and Jamila, the food and the hospitality

    Stayed in December 2024

  • Reviewed: 28 December 2024

    10
    Amazing attention to detail in the hotel decor and service.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing to fault in this hotel.

    Excellent hotel. Exceptional standards of service. Unique, hidden gem in Stone town. A must stay close to the beach and walking distance to shops and attractions.

    Stayed in December 2024

Showing 1 – 25

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