Reviews of Upendo House Hotel Zanzibar
214 Hurumzi Street, Zanzibar City, Tanzania
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe staff is very nice. The rooms are very cozy with very nice showers! The rooftop has an amazing view. The breakfast is fantastic. Very good location
A little bit of noise from the streets, but you are in the center!
Dear Bruno, Thank you so kindly for taking the time to leave us such a heartfelt beautiful review. It warms our hearts to hear that you enjoyed your time with us, as much as we enjoyed having you here. We hope to welcome you back soon in the very near future. Best Regards The Upendo House Team
Dear Bruno, Thank you so kindly for taking the time to leave us such a heartfelt beautiful review. It warms our hearts to hear that you enjoyed your time with us, as much as we enjoyed having you here. We hope to welcome you back soon in t… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewCentral location, nice boutique hotel, there is a rooftop pool with a very beautiful and relaxing bar, the staff is nice and respectful, good service,
We were not at all comfortable in the shower room, there is no fence separating the shower area and the remaining space, after the shower is over the water remains on the floor and under the toilet, which makes it difficult to get in again. Breakfast from the menu, there is not much choice,
Dear Reham, Thank you so kindly for taking the time to give us feedback. We appreciate all the feedback we get as there is always room for improvement. We hope to welcome you back soon in the very near future. Best Regards The Upendo House Team
Dear Reham, Thank you so kindly for taking the time to give us feedback. We appreciate all the feedback we get as there is always room for improvement. We hope to welcome you back soon in the very near future. Best Regards The Upendo Hous… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat location. Rooftop pool and bar lovely oasis for a break from the busy city.
Room overpriced
Dear Lois, Thank you for taking the time to leave us a review and give us your feedback. We really do appreciate it. We hope to welcome you back soon in the near future. Best Regards The Upendo House Team
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewRoom was well appointed, with a great bathtub. Breakfast was excellent with great choices and flexibility in adding items.
It was extremely noisy and no double glazing to minimise outside noise, there was a bit of construction going on nearby too.
Dear Peter, Thank you for taking the time to leave us a review. We appreciate all feedback as there is always room for improvement. We are happy to hear that you enjoyed the bathtub and the breakfast in particular. We hope to welcome you back soon in the very near future. Best Regards The Upendo House Team
Dear Peter, Thank you for taking the time to leave us a review. We appreciate all feedback as there is always room for improvement. We are happy to hear that you enjoyed the bathtub and the breakfast in particular. We hope to welcome you b… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe location is superb in the down town.
WiFi didn't work. The bed was very hard and on the double bed, you can feel your partner moving. I found it difficult to sleep...
Dear Khalid, Thank you for taking the time to leave us a review. We appreciate all the feedback that we get as this helps us to understand where we can make changes as their are always room for improvements. We do humbly apologise for the WiFi issue as we had a Hardware Failure and finding parts on the Island can be a bit challenging. Thank you for baring with us during your stay until the Issue was resolved. We Hope to welcome you back to Upendo in the near future. Best Regards The Upendo Team
Dear Khalid, Thank you for taking the time to leave us a review. We appreciate all the feedback that we get as this helps us to understand where we can make changes as their are always room for improvements. We do humbly apologise for the … Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in April 2025
Verified reviewThe hotel is ideally located in the heart of Stone Town. The rooms are simply designed but clean and functional. The rooftop pool and bar were relaxing and a welcome treat after a morning of exploring. The breakfast options are excellent. The staff team is the main asset of this hotel; they greet you with warmth, they have great recommendations, they are helpful and fun - wonderful ambassadors for the hotel and Zanzibar.
The bed was a little too firm for us but that’s been a recurring trend across our travels in Tanzania.
Dear Georgea, thank you for taking the time to write us an amazing review. We are very happy to hear you had a great time with us and we hope to see you soon! Karibu tena Upendo Team
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewEnjoyed the stay. The staff were very attentive and the spa was heavenly. Breakfast hit the spot every time. Perfect spot for a stay cation!
Fatema, Thank you so kindly for taking the time to leave us such a beautiful review. We really appreciate it. It warms our hearts to know that you enjoyed your stay with us as much as we enjoyed hosting you at Upendo House. We hope to welcome you back soon in the very near future. Best Regards Upendo House Team
Fatema, Thank you so kindly for taking the time to leave us such a beautiful review. We really appreciate it. It warms our hearts to know that you enjoyed your stay with us as much as we enjoyed hosting you at Upendo House. We hope to welc… Show more
Reviewed: 20 March 2025 · Stayed in January 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewBeautiful views. Loved the pool area and the restaurant
Not accessible for all
Dear Rachel, thank you for taking the time to leave us a review. We are happy you enjoyed your stay with us and we hope you will come back again.
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewFood is amazing, rooftop view and restaurant are scenic. It’s clean, well kept and stylish. Great location too. Staff super friendly.
Dear Leila, Thank you so kindly for taking the time to leave us such a heartfelt review. It warms our hearts to know that you have enjoyed your time at Upendo as much as we enjoyed having you here. We hope to welcome you back soon in the very near future. Best Regards The Upendo Team
Dear Leila, Thank you so kindly for taking the time to leave us such a heartfelt review. It warms our hearts to know that you have enjoyed your time at Upendo as much as we enjoyed having you here. We hope to welcome you back soon in the v… Show more
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGreat location, Comfortable beds, excellent food, friendly staff and swimming pool on the roof top!
Dear Ian, Thank you so kindly for taking the time to leave us such a beautiful review. We appreciate it from all of Upendo. It warms our hearts to know that you enjoyed your stay with us, and we hope to welcome you back soon in the near future. Best Regards The Upendo Team
Dear Ian, Thank you so kindly for taking the time to leave us such a beautiful review. We appreciate it from all of Upendo. It warms our hearts to know that you enjoyed your stay with us, and we hope to welcome you back soon in the near fu… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewMy partner and I were ill during our stay but the staff were very helpful and discreet. The rooftop terrace/restaurant and pool were lovely. Food was tasty!
There is not a lot of shade on the rooftop.
Dear Joseph, Thank you for your review! We’re so sorry to hear that you and your partner weren’t feeling well, but we’re glad that our staff were able to assist you during that time. It’s great to hear that you enjoyed the rooftop terrace, pool, and food. We appreciate your feedback about the shade, and we’ll look into ways to improve the comfort of our guests. We hope you both feel better and that we can welcome you back soon for a more relaxed visit. Upendo House Team
Dear Joseph, Thank you for your review! We’re so sorry to hear that you and your partner weren’t feeling well, but we’re glad that our staff were able to assist you during that time. It’s great to hear that you enjoyed the rooftop terrace, … Show more
Reviewed: 15 February 2025 · Stayed in December 2024
Verified reviewNice little plunge swimming pool with a great view.
A lot of steps to climb but keeps you fit
Dear James, Thank you for your review! We're glad you enjoyed the plunge pool and the beautiful view. We agree, those steps do provide a little workout! 😄 We hope to welcome you back soon for another refreshing experience. Best regards, Upendo House Team.
Dear James, Thank you for your review! We're glad you enjoyed the plunge pool and the beautiful view. We agree, those steps do provide a little workout! 😄 We hope to welcome you back soon for another refreshing experience. Best regard… Show more
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewEverything! Location in the heart of Stone Town is great! The staff is extremely kind and helpful! The room is cosy and comfortable. The swimming pool on the rooftop terrace is a fantastic place to enjoy a cocktail. Special thank to Abela working during our breakfast time. She is the kindest!
The sound isolation could be better.
Dear Bastien, Thank you for your lovely review! We're so glad to hear that you enjoyed the location, the friendly service, and the comfort of the room. Abela will be especially happy to hear your kind words! We truly appreciate your feedback about the sound isolation and will take it into consideration. We hope to welcome you back soon for another wonderful experience! Thanks Upendo House Team
Dear Bastien, Thank you for your lovely review! We're so glad to hear that you enjoyed the location, the friendly service, and the comfort of the room. Abela will be especially happy to hear your kind words! We truly appreciate your fe… Show more
Reviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewUpendo is a way cool hotel with a fantastic restaurant and uber-cool rooftop pool and bar overlooking Stone Town. The staff provide excellent service and the hotel is well located close to all the tourist attractions in Stone Town.
Nothing!
Dear Paul, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Upendo House and loved our restaurant, rooftop pool, and bar. Our team takes great pride in providing excellent service, and it's fantastic to know that our location made exploring Stone Town convenient for you. We hope to welcome you back again soon for another unforgettable experience! Upendo House Team
Dear Paul, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Upendo House and loved our restaurant, rooftop pool, and bar. Our team takes great pride in providing excellent service, and it's f… Show more
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewWe had a wonderful stay at Upendo house. The staff is great and the rooftop with pool is the best way to cool down from the heat and a great place to watch the sunset.
Dear Madou, Thank you for your kind words! We're delighted to hear that you had a wonderful stay at Upendo House. Our team takes great pride in providing the best experience, and we're glad you enjoyed the rooftop pool and sunset views. We hope to welcome you back again soon! Upendo House Team
Dear Madou, Thank you for your kind words! We're delighted to hear that you had a wonderful stay at Upendo House. Our team takes great pride in providing the best experience, and we're glad you enjoyed the rooftop pool and sunset views. We … Show more
Reviewed: 21 January 2025 · Stayed in January 2025
Verified reviewVery good location in Stone Town. We had a very nice superior room. Very clean, not very big but quite enough. Bathroom had a good shower and also a bath tub. Breakfast was good, you could choose from a several types, like english or american. We also had dinner at the restaurant. There are only 4 sunbeds but while we were there there was always space. My husband had a massage and it was good. All the staff was really good.
It would be nice to have a elevator but they helped us with the bags. We had a evening flight out of Zanzibar and my husband was feeling unwell so a aircondition would have been good in their public places. There is AC in the lobby but the lobby is small with only 2 chairs.
Dear Sigridur, Thank you for your kind review! We’re glad you enjoyed our central location, comfortable room, and dining options. It’s great to hear your husband had a good massage and that our staff provided excellent service. We appreciate your feedback regarding the elevator and AC in public areas and will take it into consideration. We hope to welcome you back for another stay in the future! Upendo House
Dear Sigridur, Thank you for your kind review! We’re glad you enjoyed our central location, comfortable room, and dining options. It’s great to hear your husband had a good massage and that our staff provided excellent service. We apprecia… Show more
Reviewed: 18 January 2025 · Stayed in January 2025
Verified review