All the people working in the reception should learn how to smile and be customer friendly. That it😁

Great

Stayed in August 2025

A bit dated. Our room showed age and probably needs to be updated and more modern. However, the shower was fantastic. Great hot water.

Love the location. Very quiet and extremely relaxing. The staff were very nice and very helpful. Christopher at the cafe was very nice and helpful. Also, the convenience of the car with drivers was so good and the price was cheap. Great buffet also!

Stayed in August 2025

This resort is what you would expect. It's large, has a beautiful pool, and offers good service. We came from a small and personal resort, so it took some getting used to. The jacuzzi in our room didn't work either. They promised to fix it the next day, but it never happened. The breakfast is reasonably good, but due to the large scale, it was better at the other places we stayed. The à la carte lunches were very good, though. You can definitely skip the fish and Thai restaurant. The view is amazing, but the food is mediocre, and there was terribly loud rap music playing. We can handle a lot, but this completely ruined the beautiful view. The room was very nice and clean, and as mentioned, the pool and service are fantastic.

Stayed in July 2025

Room wasn’t ready at check in time

Beautiful hotel, beautiful pool , got upgraded to presidential suite as the room we booked had been given away/booked

Stayed in July 2025

Nothing.

Amazing staff, best food I had in Zanzibar. Everyone so serviceminded, the luxery of the place is out of this world!

Stayed in July 2025

Staff

Staff was very pleasant to deal with Especially Sayed Ali, he also offered to support me in my plans and once he took me out for groceries

Stayed in July 2025

Spacious rooms. Great breakfast selection..respectful and supportive staff

Stayed in July 2025

Toilet seat setup

The bed, food, staff attitude and cleanliness, location, ambiance,

Stayed in July 2025

I didn’t like the food. The breakfast was very basic and with no verity. The food was test less and not very clean .

My stay was truly exceptional, thanks to the incredible staff. Everyone was supportive, attentive, and went out of their way to make us feel welcomed. The atmosphere was vibrant and full of life, and the team did everything they could to assist us throughout our stay. A special thank you to Winnie, who was exceptionally kind—she upgraded our room and ensured we had everything we needed. I’d also like to commend the laundry supervisor for the excellent service; everything was handled quickly and efficiently. Overall, the hospitality exceeded my expectations. Thank you for making our stay memorable!

Stayed in July 2025

Didn't like the shower. Too small, no hot water on the 3rd day. Bathroom needs a bit of upgrading

The food was good. Bedding and towels were good. Airport shuttle was on time to pick us up

Stayed in May 2025

There are mosquitoes although the hotel provides mosquito repellent cream provided in the rooms.

The architecture is really beautiful and clean.

Stayed in March 2025

None

ALL STAFF WERE VERY HELPFUL.MANAGER AKSHIT, CHRISTOPHER,ENARSY,HAPPY,SCOLA FATIMA AND OTHERS WHO I DIDN'T ASK THERE NAMES.THE FOOD WAS GOOD.YOU HAVE GOT A VERY GOOD CHEAF.RESTAURANT SUPERVISOR WAS HELPFULL. WELCOMING STAFF WERE VERY HELPFUL. ON MY VIEW THE HOTEL IS EXCELLENT. .

Stayed in April 2025

Cleanness

Stayed in April 2025

Everything was excellent

we were made to feel very welcome by everyone (the security, front staff and cleaners etc).

Stayed in April 2025

Nothing everything was amazing.

Everything. The room was amazing. Buffet was very nice huge selection. The staff were just amazing. Even offered us a complimentary taxi to take us around town. They were above and beyond.

Stayed in April 2025

The service is world class. Micheal and team are caring, solution orientated and accommodating to people living with disabilities. The hotel is gorgeous with restaurants, a spar and swimming pools. The views and food are also great.

Stayed in April 2025

Felt good to be back. Ambience, cleanliness, and the service is still top notch just as I remember it.

Stayed in April 2025

This is a pretty impressive Hotel and I've seen a few. Just 8 min drive from the airport an 15 min from Stone Town. It has amazing facilities, exceptional staff, good food with pictures landscapes and views. I can recommend the Spa treatments or go for a sundowner in the 2nd floor lounge and do yourself a favour by ordering the Prawn Curry from room service, it's to die for🤩 5 Star service guys!! You've outdone yourselfs. Asante Sana❤️

Stayed in April 2025

We paid extra on booking.com for a late checkout but when we arrived we were told it was only until 2pm (our flight wasn’t until 9 and this is why we paid for the late checkout option). After a conversation we were accommodated until 4pm which was nice of the receptionist. But just a warning that when booking the late checkout option out option which is quite a bit more expensive -It’s not that late.

Lovely stay staff were very accommodating and it’s a beautiful building and rooms. A lovely place to stay for a last night before a flight and has free airport transfer and a beautiful breakfast.

Stayed in April 2025

Staff focused on upselling. Very less information about sightseeing

Friendly and helpful staff

Stayed in March 2025

I liked every thing

The pool

Stayed in January 2025

Ooh I ate some meal and got diarrhoea there at hotel

The room was so spacious, beautiful and so comfortable

Stayed in March 2025

The seaside is nice but unfortunately local people are visiting a lot the sea side its not a private area. Dinner time tea and coffee is charged this can be changed

The staff was very very smiley and kind. The food was delicious

Stayed in February 2025

It’s a really nice property if you want to stay closer to Stonetown or just on the west side of the island. Beautiful views from the room of the beach. Really nice big pool to use. Lovely restaurants to eat as well and the stuff were amazing. Overall, great place for amenities and for its location.

Stayed in February 2025