Reviews of Madinat Al Bahr Business & Spa Hotel 5 stars
Mbweni, Stone town, P.O Box - 4858, Zanzibar City, Tanzania
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe stuff, especially in the dining, was nice and welcoming.
Overpriced for what if offers. The room they gave us was very smelly (strong dump smell). We requested a change and the next room they gave us - they over-sprayed with perfume to get rid of the dump smell. I had to wait outside for the perfume to subside because it was overbearing and triggered my sinuses. The beds were slatted beds and camping in, very uncomfortable. My back was hurting when we left. Very small bathroom with bad ventilation.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewGreat
All the people working in the reception should learn how to smile and be customer friendly. That it😁
Dear Kim, Thank you for sharing your feedback 😊 We are glad to know you had a great stay. Your suggestion regarding our reception team is well taken, we will work on improving friendliness and ensuring a warmer, more welcoming experience at check-in. We hope to host you again soon! 🌺 Best Regards Team Madinat
Dear Kim, Thank you for sharing your feedback 😊 We are glad to know you had a great stay. Your suggestion regarding our reception team is well taken, we will work on improving friendliness and ensuring a warmer, more welcoming experience a… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLove the location. Very quiet and extremely relaxing. The staff were very nice and very helpful. Christopher at the cafe was very nice and helpful. Also, the convenience of the car with drivers was so good and the price was cheap. Great buffet also!
A bit dated. Our room showed age and probably needs to be updated and more modern. However, the shower was fantastic. Great hot water.
Dear Eugenia, Thank you for your kind words 🌟 We are glad you enjoyed the peaceful location, our helpful staff (especially Christopher), the convenience of transport, and the buffet. We appreciate your feedback on the room and will take it into consideration. Delighted you loved the shower! 🚿 Best Regards Team Madinat
Dear Eugenia, Thank you for your kind words 🌟 We are glad you enjoyed the peaceful location, our helpful staff (especially Christopher), the convenience of transport, and the buffet. We appreciate your feedback on the room and will take it … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThis resort is what you would expect. It's large, has a beautiful pool, and offers good service. We came from a small and personal resort, so it took some getting used to. The jacuzzi in our room didn't work either. They promised to fix it the next day, but it never happened. The breakfast is reasonably good, but due to the large scale, it was better at the other places we stayed. The à la carte lunches were very good, though. You can definitely skip the fish and Thai restaurant. The view is amazing, but the food is mediocre, and there was terribly loud rap music playing. We can handle a lot, but this completely ruined the beautiful view. The room was very nice and clean, and as mentioned, the pool and service are fantastic.
Dear Johan, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed our pool, service, room cleanliness, and à la carte lunch options , your kind words in these areas mean a lot to us. We sincerely apologise for the inconvenience caused by the jacuzzi not being repaired as promised, as well as for your experience at our fish and Thai restaurant. Please be assured that we take such feedback seriously and will address these matters with our team to ensure improvements are made. We also value your comments on the breakfast service and will certainly keep them in mind as we continue to enhance our offerings. Your feedback is important to us, and we truly hope to have the pleasure of welcoming you back for a smoother and more enjoyable stay in the future. Best Regards Team Madinat
Dear Johan, Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed our pool, service, room cleanliness, and à la carte lunch options , your kind words in these areas mean a lot to us. We sin… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewNice beach location close to the airport.
Weird tacky decor, poor breakfast. Uncomfortable extra bed. Scalding hot shower water. Construction noise.
Dear Ewan, Thank you for taking the time to share your experience. We are pleased to know you appreciated our convenient beachside location near the airport. We sincerely regret that several aspects of your stay did not meet expectations. Your comments regarding the decor, breakfast quality, extra bed comfort, and shower temperature have been noted and shared with the respective teams for review and improvement. We also apologize for any inconvenience caused by construction noise during your visit. Your feedback is invaluable in helping us enhance our guest experience, and we truly hope to have the opportunity to welcome you back for a more enjoyable stay. Best Regards Team Madinat
Dear Ewan, Thank you for taking the time to share your experience. We are pleased to know you appreciated our convenient beachside location near the airport. We sincerely regret that several aspects of your stay did not meet expectations. … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel, beautiful pool , got upgraded to presidential suite as the room we booked had been given away/booked
Room wasn’t ready at check in time
Dear Hemanthi, Thank you for your kind words about our hotel and pool,we are delighted to hear you enjoyed them. We are also glad we could offer you an upgrade to the Presidential Suite, and hope it added a special touch to your stay. That said, we do apologize for the inconvenience caused by the delay at check-in. We understand the importance of timely room readiness and are reviewing procedures to ensure smoother arrivals moving forward. We appreciate your understanding and hope to welcome you back again soon. Best Regards Team Madinat
Dear Hemanthi, Thank you for your kind words about our hotel and pool,we are delighted to hear you enjoyed them. We are also glad we could offer you an upgrade to the Presidential Suite, and hope it added a special touch to your stay. That… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewAmazing staff, best food I had in Zanzibar. Everyone so serviceminded, the luxery of the place is out of this world!
Nothing.
Dear Philip, We are absolutely thrilled to hear that you enjoyed your time with us and that our staff, food, and ambiance left such a lasting impression. Your kind words about the service and luxury truly mean the world to us. We look forward to welcoming you back for another unforgettable stay! Best regards, Team Madinat
Dear Philip, We are absolutely thrilled to hear that you enjoyed your time with us and that our staff, food, and ambiance left such a lasting impression. Your kind words about the service and luxury truly mean the world to us. We look for… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewStaff was very pleasant to deal with Especially Sayed Ali, he also offered to support me in my plans and once he took me out for groceries
Staff
Dear Abdallah, We are delighted to hear that you had a pleasant experience with our team, especially with Sayed Ali. It is wonderful to know he went the extra mile to assist you and even accompanied you for groceries that is the level of personalized service we strive to provide. We will be sure to pass along your appreciation to him and the rest of the team. Looking forward to hosting you again soon. Best regards Team Madinat
Dear Abdallah, We are delighted to hear that you had a pleasant experience with our team, especially with Sayed Ali. It is wonderful to know he went the extra mile to assist you and even accompanied you for groceries that is the level of p… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewSpacious rooms. Great breakfast selection..respectful and supportive staff
Dear Apollo, We are glad you enjoyed the spacious rooms, our wide breakfast selection, and the respectful and supportive service from our team. It is always our goal to make every guest feel comfortable and well taken care of. We look forward to welcoming you back soon. Best regards Team Madinat
Dear Apollo, We are glad you enjoyed the spacious rooms, our wide breakfast selection, and the respectful and supportive service from our team. It is always our goal to make every guest feel comfortable and well taken care of. We look forw… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe bed, food, staff attitude and cleanliness, location, ambiance,
Toilet seat setup
Dear Allawi, We are happy to hear you appreciated the bed, food, staff attitude, cleanliness, location, and overall ambiance , your kind words mean a lot to us. We have also taken note of your comment regarding the toilet seat setup and will look into it to ensure improvements are made. We hope to welcome you back again soon. Best Regards Team Madinat
Dear Allawi, We are happy to hear you appreciated the bed, food, staff attitude, cleanliness, location, and overall ambiance , your kind words mean a lot to us. We have also taken note of your comment regarding the toilet seat setup and wi… Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewMy stay was truly exceptional, thanks to the incredible staff. Everyone was supportive, attentive, and went out of their way to make us feel welcomed. The atmosphere was vibrant and full of life, and the team did everything they could to assist us throughout our stay. A special thank you to Winnie, who was exceptionally kind—she upgraded our room and ensured we had everything we needed. I’d also like to commend the laundry supervisor for the excellent service; everything was handled quickly and efficiently. Overall, the hospitality exceeded my expectations. Thank you for making our stay memorable!
I didn’t like the food. The breakfast was very basic and with no verity. The food was test less and not very clean .
Dear Alanoud, Thank you for your kind words about our team,especially Winnie and our laundry supervisor. We are glad you felt welcomed and well taken care of during your stay. We are truly sorry to hear that the food did not meet your expectations. Your feedback has been shared with our kitchen team for immediate improvement. We appreciate your honest input and hope to welcome you back with a much better dining experience. Best Regards, Team Madinat
Dear Alanoud, Thank you for your kind words about our team,especially Winnie and our laundry supervisor. We are glad you felt welcomed and well taken care of during your stay. We are truly sorry to hear that the food did not meet your expe… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewDear Jean, Thank you so much for your kind words. We are delighted to hear that you had a very good stay and enjoyed the food and service from our staff. Your satisfaction is our greatest reward, and we look forward to welcoming you back again soon. Best Regards Team Madinat
Dear Jean, Thank you so much for your kind words. We are delighted to hear that you had a very good stay and enjoyed the food and service from our staff. Your satisfaction is our greatest reward, and we look forward to welcoming you back ag… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe food was good. Bedding and towels were good. Airport shuttle was on time to pick us up
Didn't like the shower. Too small, no hot water on the 3rd day. Bathroom needs a bit of upgrading
Dear Mariam, Thank you for sharing your feedback with us. We are glad to hear you enjoyed the food, appreciated the quality of the bedding and towels, and found the airport shuttle service timely and reliable. We are sorry to hear about the inconvenience with the shower and hot water on the third day. We understand how important a comfortable and functional bathroom is, and we truly appreciate you bringing this to our attention. Your comments have been shared with our maintenance team for immediate review, and we will look into the necessary upgrades. We hope to have the opportunity to welcome you again and provide an even better experience. Best Regards Team Madinat
Dear Mariam, Thank you for sharing your feedback with us. We are glad to hear you enjoyed the food, appreciated the quality of the bedding and towels, and found the airport shuttle service timely and reliable. We are sorry to hear about th… Show more