A very atmospheric, boutique hotel located right in the middle of the old town. Close to all the shops, restaurants and historical sites. Clean, spacious rooms and welcoming , friendly staff. We loved its unique, old world charm.

Stayed in August 2025

There was only a minor issue with the towels in the bathroom that smelled badly, but I suppose it was from the bad smelling of the sewer system.

Everything was wonderful, and the staff was very friendly and welcoming. Overall a very nice service and experience.

Stayed in August 2025

The terrace view where we had breakfast was great. The location is good for exploring Stone Town. Rooms are ok and the staff was friendly.

Stayed in August 2025

To much stairs 😂

Its so much clean and friendly stuff

Stayed in July 2025

We had a wonderful stay at this hotel. The room was very spacious and spotlessly clean. The bed was incredibly comfortable. Both breakfast and dinner were absolutely delicious – you can really taste the quality and care in the food. What made our stay truly special, though, was the warm and personal service. All the staff were extremely friendly, and a special thanks goes to Frank, the manager. He personally welcomed us upon arrival, checked in with us several times during our stay to make sure everything was perfect, and even came to say goodbye when we left. Highly recommended – we’ll definitely be coming back!

Stayed in July 2025

Great place, great facilities, working ac, hot shower, clean room

Stayed in July 2025

Great location, well kept rooms

Stayed in July 2025

Beautiful classic house with lovely furnishings and comfortable rooms. Great helpful staff and perfect location to explore the old town.

Stayed in July 2025

Lots of stairs, which I understand are unavoidable in an older building. The area is quite noisy that’s for sure.

Lovely property in the middle of Stonetown. Clean and cool after a hot day. The staff arranged a tour for us and ride to the airport.

Stayed in June 2025

Beautiful throughout with exceptional staff

Stayed in June 2025

nothing

Our recent stay at Kisiwa Hotel was truly exceptional. The location is simply excellent. Nestled perfectly, it offered us convenient access to everything we wished to explore. The rooms themselves are a delight. They are not just nicely furnished but also comfortable and elegant. We must extend a special, heartfelt thank you to Mrs. Chenda. Her dedication and assistance were truly remarkable. She went far beyond her mandate, tirelessly helping us with all our overall logistics during our stay, making what could have been complex arrangements incredibly smooth and stress-free. Her exceptional support made a significant positive impact on our entire trip.

Stayed in June 2025

Nothing

In the heart of Stone Town walking distance to most sights Old world architecture with mod cons. Fabulous a la carte breakfast each morning on the rooftop

Stayed in March 2025

Very comfortable rooms

Stayed in February 2025

Dinner at the restaurant was a bit disappointing.

A great place to stay in the centre of Stone Town. Very comfortable and very helpful staff.

Stayed in February 2025

The house was very comfortable with especially spacious bedroom, well maintained with a modern excellent bathroom. The location was great being within the historic Stone Town area. The staff were all very friendly and helpful. Breakfast was good. A calm haven from the hustle and bustle of the town.

Stayed in February 2025

Nice welcoming place, very friendly helpful staff, good food, nice teraase for dinner and breakfast in the morning sun

Stayed in January 2025

The internet wasn’t working in room 1, due to thick walls

Friendly staff, clean

Stayed in January 2025

My room didn’t have a great view.

It was extremely clean, beautiful Zanzibari furniture and beautiful views from the rooftop restaurant. The best best best thing were the staff. Genuine warm smiles and amazing service. I arrived at 1AM, could expect grumpy or sleepy faces but they so warmly received me, introduced me to the amenities and showed me to my room for a very very comfortable sleep in a beautiful cool room. Breakfast was very fresh and yummy. I really loved the a la carte breakfast, just feels so much more personal than buffet. Loved it.

Stayed in January 2025

Very friendly staff Good location Clean and big rooms and bathroom

Stayed in January 2025

Kisiwa House is an amazing place to stay, really beautiful

Stayed in January 2025

None

Good location in Stone Town

Stayed in January 2025

We had a wonderful stay at Kisiwa House! It’s ideally located within walking distance of key attractions in Stonetown. Our room was very clean and well-maintained. The staff, especially Franktiba (the manager) and Mohammed (the housekeeper), were incredibly helpful and friendly. They went above and beyond to accommodate our needs and ensure we had a comfortable and enjoyable experience. We also enjoyed the tour and fascinating history of the hotel from Mr. Franktiba. I highly recommend Kisiwa House.

Stayed in December 2024

NA

Original typical house-hotel Comfortable bed Ideal location wonderful terrace Very welcoming staff

Stayed in November 2024

First thing asked on arrival was about value added extras they could provide... not very subtle... Immediate surroundings are in state of repair, and narrow alleys which could be a little disconcerting to some at night. Stairs are quite steep and not totally consistent in size so you have to watch your step - that said they are quite wide and they offer to carry your bags up and down to your room.

very big room, and large bed (but a common problem with bigger than normal beds is the need of even bigger sheets - which seem to be forgotten about quite often). aircon was better than most (quite quiet), large well equipped bathroom. (rm9) The staff were very friendly and helpful with any issues raised. Immaculately clean.

Stayed in December 2024