Reviews of Hyatt Regency Dar es Salaam, The Kilimanjaro 5 stars
Kivukoni Front, Kivukoni, Dar es Salaam, Tanzania

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewBreakfast buffet was one of the best I’ve experienced - quality and range of choice. Genuinely superb
Room was not cleaned properly - had to ask for it to be done again . Also hotel could do with a bit of a refresh as is looking tired. Rooftop bar and pool are underwhelming
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe support of the staffs was brilliant
Thank you Evan for your kind words! We will certainly let our staff know that they made an impact during your stay! We look forward to hosting you again soon. Sincerely, Hyatt Regency Dar es Salaam
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI love the pork bacon
Nothing everything was perfect
Thank you for staying with us. We're delighted to hear you enjoyed the pork bacon and had such a great experience with us. Hoping to see you again soon. We look forward to your next visit. Sincerely, Hyatt Regency Dar es Salaam
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe over service, the breakfast spread, the rooms ,t he Oriental restaurant were all fantastic! Special thanks to Chef Godwin, who checked on my table every night he was on duty!
Thank you Kwame for your wonderful feedback. We're delighted you enjoyed the overall service, breakfast, rooms, and the Oriental restaurant. A special thank you for recognizing Chef Godwin, we’ll be sure to pass along your kind words. We look forward to welcoming you again soon! Sincerely, Hyatt Regency Dar es Salaam
Thank you Kwame for your wonderful feedback. We're delighted you enjoyed the overall service, breakfast, rooms, and the Oriental restaurant. A special thank you for recognizing Chef Godwin, we’ll be sure to pass along your kind words. … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewVery nice rooms
Pool was cold. Needs heating.
Thank you Gary for your feedback. We're pleased to hear you enjoyed the comfort of our rooms. Regarding the pool, it's currently unheated, and cooler temperatures at this time of year can affect the water. We appreciate your understanding and hope to welcome you back soon. Sincerely, Hyatt Regency Dar es Salaam
Thank you Gary for your feedback. We're pleased to hear you enjoyed the comfort of our rooms. Regarding the pool, it's currently unheated, and cooler temperatures at this time of year can affect the water. We appreciate your underst… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe rooms are very clean
Thank you Fadel for staying with us and for your kind review! We're glad to hear the rooms are very clean and we appreciate for sharing your experience. We look forward to hosting you again soon. Sincerely, Hyatt Regency Dar es Salaam.
Thank you Fadel for staying with us and for your kind review! We're glad to hear the rooms are very clean and we appreciate for sharing your experience. We look forward to hosting you again soon. Sincerely, Hyatt Regency Dar es Salaam… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCleanliness and Location in CBD is very ideal for business
Thank you Vincent for staying with us and for your kind feedback! We're glad to hear you appreciated the cleanliness and found our central location convenient for your business needs. We look forward to welcoming you again soon. Sincerely, Hyatt Regency Dar es Salaam.
Thank you Vincent for staying with us and for your kind feedback! We're glad to hear you appreciated the cleanliness and found our central location convenient for your business needs. We look forward to welcoming you again soon. Sincer… Show more
Reviewed: 3 August 2025 · Stayed in May 2025
Verified reviewThe hotel is nicely decorated, the staff are extremely friendly, and the food is delicious. The hotel has all the amenities: a gym, a pool, a spa, and a rooftop bar.
There are no flaws.
Thank you Gosia for staying with us and for your kind words! We're thrilled to hear you enjoyed the decor, service, food, and amenities. It means a lot to know everything met, and even exceeded your expectations. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon! Sincerely, Hyatt Regency Dar es Salaam
Thank you Gosia for staying with us and for your kind words! We're thrilled to hear you enjoyed the decor, service, food, and amenities. It means a lot to know everything met, and even exceeded your expectations. We truly appreciate you… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe facilities were in line for the price. The rooftop bar was noisy and not suitable to meet with our friends. Some friends found their room was noisy.
Thank you Malcolm for sharing your feedback with us. We're glad to hear you found the facilities in line with the value, but we're sorry to learn that noise impacted your experience. We’ll review this with our team to explore ways to improve the comfort and ambiance, particularly around the rooftop bar and guest rooms. We appreciate your comments and hope to have the opportunity to better serve you in the future. Sincerely, Hyatt Regency Dar es Salaam
Thank you Malcolm for sharing your feedback with us. We're glad to hear you found the facilities in line with the value, but we're sorry to learn that noise impacted your experience. We’ll review this with our team to explore ways … Show more
Reviewed: 1 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThey need to revamp their carpets especially in the corridors.
Thank you Clifford for staying with us and for your feedback regarding the carpets in the corridors. We appreciate your input and have shared it with our management team for review. We’re always working to improve our guest experience and hope to welcome you back soon. Sincerely, Hyatt Regency Dar es Salaam.
Thank you Clifford for staying with us and for your feedback regarding the carpets in the corridors. We appreciate your input and have shared it with our management team for review. We’re always working to improve our guest experience and h… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThank you Marko for staying with us and for your kind review. We're thrilled to hear that you had a great stay. We look forward to welcoming you back in the future. Sincerely, Hyatt Regency Dar es Salaam
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewVery good room with spacious and convenient bathroom and amazing breakfast
Nothing
Thank you Reine for your lovely feedback! We're glad you enjoyed the room, bathroom, and our breakfast. It’s great to hear everything met your expectations. We look forward to hosting you again soon. With kind regards, Hyatt Regency Dar es Salaam.
Thank you Reine for your lovely feedback! We're glad you enjoyed the room, bathroom, and our breakfast. It’s great to hear everything met your expectations. We look forward to hosting you again soon. With kind regards, Hyatt Regency Da… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewModern and clean. Never found the swimming pool! Roof top bar had very loud music which spoilt sundowners. The ground floor bar/ coffee shop had a very pleasant outside area
Lack of written information. Information found on the television was incomplete . Not all staff at reception could answer questions
Thank you Carole for choosing our hotel and for your feedback. We're glad you enjoyed the cleanliness and the outdoor area at our ground floor bar. We regret the inconvenience caused by the loud music at the rooftop bar and the difficulty finding the pool. We also appreciate your comments regarding the lack of clear information and staff communication, these are valuable insights, and we’ll work on improving them. We hope to welcome you back for an even better experience. Sincerely, Hyatt Regency Dar es Salaam.
Thank you Carole for choosing our hotel and for your feedback. We're glad you enjoyed the cleanliness and the outdoor area at our ground floor bar. We regret the inconvenience caused by the loud music at the rooftop bar and the difficu… Show more