Room 608 has to endure the disco until midnight every night even with windows and curtains closed you can still hear it. Also the terrace needs lights as you cannot sit outside in the evening.

Breakfast and location were excellent

Stayed in August 2025

Too much walking. Not enough carts to transport people around. Not enough entertainment in the evening.

Proximity to the beach. Our room had a private swim up pool.

Stayed in August 2025

I would have liked to taste Local food which was not offered

The meals were delicious I enjoyed the variety and well presented delicious taste.

Stayed in August 2025

housekeeping entered the room when it was "don't disturb"

The food is very tasty, very diverse on the same day, but throughout the week the menu doesn’t change at all. The staff is nice but could improve…

Stayed in August 2025

Just very limited breakfast options. I kept on having full English everyday, also I didn’t like the fact women could wear vests into restaurants but men were not allowed to wear sleeveless t shirts. Makes no sense

Staff were super friendly, nice and respectful. Huge variety of food options and there’s a mini bar in the rooms. All inclusive means alcohol and soft drinks in the rooms also. And Palace is exactly that, with zero kids on site. Perfect

Stayed in July 2025

Wifi was abit slow.

Excellent hotel, good food and exceptional room. I really loved my stay.

Stayed in July 2025

WiFi is very weak and the app is not so good

Lovely place. Great service by all the staff.

Stayed in July 2025

Tha themed restaurants didnt have a very different menu between them. The cocktails are just okay

One of the best beaches I have been, and the best in Zanzibar from what we saw. Staff is nice, food is very good for an All Inclusive. Pools are not too crowded. Entertainment was good, both the shows at night and the water sports

Stayed in July 2025

Nothing

Good

Stayed in July 2025

We first got a junior suite. It is just a classic normal room, nothing more. What they call suite is basically the same. If you expect a real nice and large room, the cheapest option to consider is a suite superior with sea view (we got a promotion to upgrade for around 700 usd for 1 week). Although the food is good and the buffet is great, the choice of restaurants is quite limited (3 restaurants in riu palace but you can access 3 restaurants at riu jambo as well). However they always serve the same food (the menu does not change during the week and there is limited choice of food - tuna, meat, veg) and the restaurants at riu jambo are definitely not an option if you pay for a five stars experience. In all the restaurants there is only one option for red wine and one for white wine and beer. I think this is also not really expected in a five starts hotel. I would grade the value for money 6.5/10. In any case, I enjoyed my stay.

Beautiful beach (probably among the best on the island when it comes to resorts). The resort is also well structured, with many bars, swimming pools etc. services are indeed very good. The staff is absolutely excellent and kind. The buffet (breakfast, lunch, dinner) is rich and the food is good

Stayed in July 2025

Beautiful location. Clean beaches and clean facility

Stayed in July 2025

Buffet food was really good, with lots of variety. Rooms were clean and a good size.

Stayed in July 2025

We didn't love using the app all the time. It took away from the 5-star feeling of the resort and made it feel like we were signing up for gym classes or something. Front reception service could be warmer.

The beach was amazing - white sand and crystal blue water. There are a few locals selling things but they generally don't heckle in an unpleasant way. The room was comfortable. Bathroom was nice but could be updated. The main buffet was excellent - decent range and quality of food compared to many other 5-star hotels. The buffet service was great. We were celebrating our honeymoon, and received a nice bottle of sparkling which was a nice extra touch.

Stayed in July 2025

Every now and again the electricity would turn off for a few seconds.

It felt luxurious and clean. It had a very welcoming vibe and staff were very helpful.

Stayed in July 2025

Nothing

Very beautiful property. Spacious and well thought out. Very romantic and the staff are friendly and professional. Amazing and very tasty food.

Stayed in July 2025

Absolutely nothing. Everything was handled with such care and attention to detail that I genuinely have no complaints. It was one of those rare experiences where everything just felt right.

Honestly, everything! From the moment I arrived, the experience was seamless and exceptional. The staff were incredibly warm, professional, and attentive — they made me feel genuinely welcomed. The room was spotless, stylish, and thoughtfully arranged for comfort. Every detail, from the amenities to the service, was beyond expectations. The food was delicious, the atmosphere serene, and the location perfect. It truly felt like a home away from home — but even better. I can’t wait to return!

Stayed in June 2025

Nothing

The total experience was perfect. The choice of food, the facilities, the friendliness and professionalism of the staff, the room, the pools and bars all of it was first class thank you.

Stayed in July 2025

Lots of alternative pools and spaces to chill

Stayed in June 2025

The actual property was great, but too many aggressive sellers when trying to enjoy the beach.

Beautiful property on a beautiful beach! The staff were all so nice, food was tasty, and room very comfortable. Enjoyed our stay a lot!!

Stayed in June 2025

Stunning location, great food- plenty of vegetarian options, nice wine selection.

Stayed in June 2025

Everything was amazing, not a single comment

Stayed in June 2025

The booking for the restaurants out of the buffet restaurant. The reception made it somehow difficult and on the first day they told us one of the restaurants was closed and we find that restaurant opened and with tables free! Better improve on that!

Excellent service. For an all-inclusive it was quite surprising to have in the buffets such a diverse menu, making sure that we had different offers every meal! You may choose different restaurants! We asked for gluten-free bread and they assured it every morning and special care! Nice beach facilities and the room was very good!

Stayed in May 2025

Staff, food, facility…I don’t think I would go to other place for my holiday.

Every thing was really exceptional.

Stayed in May 2025

Nothing I can think of

I loved the staff

Stayed in May 2025