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Reviews of Hotel Valletta 4 stars

No. 1, Jiankang First Street, 26241 Jiaoxi, Taiwan

#22 of 69 hotels in Jiaoxi

Guests' Choice

Review score

Based on 75 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 18 August 2025

    8.0
    Overall comfortable stay at a hotspring hotel
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 2 nights

    The coffee at the restaurant for breakfast and afternoon tea was quite disappointing (but the bags in the rooms were amazing). Also, there wasn't a table for working in the room, so this may not be the best hotel for remote work.

    The highlight for us were the hotspring tub in our room plus the balcony (though we only had partial view of the mountains because nearby apartments blocked the view). The bed was quite firm and pillows comfy. The staff were great, particularly the restaurant staff, who were kind and patient even during crazy peak breakfast hours. We also received free "afternoon tea" as hotel guests-- it was basically another buffet with both sweet and savory treats in the afternoon (NOT British high tea) so for us it was essentially free lunch at 2pm but the tea machine was broken, so there were only 3 kinds of herbal tea bags to choose from. Both the breakfast and afternoon tea had a variety of food to choose from, both continental and Taiwanese; vegan/vegetarian options available. We arrived passed 4:30pm on the day of check-in so they kindly moved our free afternoon tea to the day of check out. The entire hotel was filled with lots of families and offered amenities like the spa, game room, a few arcade games, etc. Location is next to restaurants, massage parlors, parks, and the long-distance bus station, with regular rides to Taipei and Taoyuan (airport); ~10ish min walk to train station.

    Stayed in August 2025

  • Reviewed: 23 July 2025

    10
    Nice location, and good environment.
    • Leisure trip
    • Group
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    We have to go whale watching at 7am, but the breakfast start at 7, so we could only chose food box instead.

    Diner is great, lots of choice and wide variety of selection. Room is spacious and hot spring in the room.

    Stayed in July 2025

  • Reviewed: 2 May 2025

    10
    Great location
    • Leisure trip
    • Solo traveller
    • Superior Double Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Excellent breakfast, convenient location and helpful staff. Thanks again :)

    Stayed in May 2025

  • Reviewed: 9 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Swimming pool could be deeper, a bit shallow

    The location was good, spacious bedroom. A deep onsen. Close to the shops. Relaxed atmosphere & good choice for breakfast, which also got changed up.

    Stayed in April 2025

  • Reviewed: 24 January 2025

    9.0
    Very pleasant!
    • Leisure trip
    • Family with young children
    • Superior Twin Room with City View
    • Stayed 1 night

    No!

    I like the hot spring tub in my own room!

    Stayed in December 2024

  • Reviewed: 19 January 2025

    9.0
    Pleasant Stay!
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast felt a little lacklustre/was underwhelming compared to how "luxurious" everything else had been. Although it is good enough and was a buffet spread which had the basics.

    The amenities were plentiful, and staff was friendly. The bath with the onsen water was great too. The gym and pool areas were big.

    Stayed in October 2024

  • Reviewed: 5 December 2024

    7.0
    Major problems that have easy fixes… c’mon guys…
    • Leisure trip
    • Family with young children
    • Superior Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant was extremely dense - they put tables so close together. Staff at check in paid no attention to me - gave me a terrible first impression. Poor value for money overall. Looks like they mostly serve local guests as opposed to international guests. Location walkable to a few places.

    Excellent pool facilities. Nice breakfast was great variety. Room was comfortable and well equipped. They tried to recreate Malta in the public areas but having been there - I’d give them a 7/10.

    Stayed in December 2024

  • Reviewed: 22 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very strict on check in timing. We wanted to check in 30 mins before the official check in time but they did not allow. Seems like a popular hotel amongst large tour groups, which crowds up the hotel restaurant during breakfast time.

    Breakfast spread was not bad although more international/western food would be great. Great service, very awesome kids playroom. Rooms are clean and modern and there’s private onsen in the room. Near to the Main Street with shops and restaurants.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    8.0
    The hotel provided a wonderful experience for a family trip.
    • Leisure trip
    • Family with young children
    • Deluxe Family Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The staff need to make guests feel welcome, especially the reception. Hot spring pool tempura is law.

    Clean, good space and play room is good for infant and young children.

    Stayed in November 2024

  • Reviewed: 10 September 2024

    7.0
    Nice.
    • Leisure trip
    • Group
    • Superior Double Room with City View
    • Stayed 1 night

    Loved to enjoy the hot spring pool with more guest, not only three of us.

    Location is good at all. Easy to reach night market for Leisure. Have set breakfast instead of Buffet with limited choice.

    Stayed in September 2024

  • Reviewed: 14 April 2024

    9.0
    very relaxing
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    facilities and service

    Stayed in April 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Twin Room with City View
    • Stayed 1 night

    Good and rich dishes for breakfirst!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The staff were very accommodating and the room was clean and comfortable.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night

    The hotspring within the hotel was a little rundown.

    The welcome afternoon tea was very good. The staff are very friendly. We had a bit of medical condition in the evening and the staff offered to drive us to the nearest hospital and picked us up when we're done.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    Luxurious and clean
    • Leisure trip
    • People with friends
    • Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Swim caps are a must to enter the hotel's shared hotspring spa which you can purchase from the hotel but this is only available in 2 sizes (1 for kids, 1 for adults). The adult swim cap turned out to be too small for my head. I did not recall swim caps being mentioned as a requirement anywhere in the booking or I might have missed it, so perhaps the hotel should disclose this so that people are prepared.

    The hotel excudes a luxurious feel the moment you enter with marble on the floors and walls this is also the case with the rooms where the bathrooms are also marbled. Check in was efficient and we also enjoyed the breakfast which had a wide spread with a range of local options. The location is also convenient with many well known places nearby. The hotspring in the rooms were large enough for 2 people and the ventilation in the bath was great despite there being very little separation between the bath and the room. Everything was clean and comfortable.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room with City View
    • Stayed 1 night

    The staff was not very friendly.

    The Spa set up was excellent.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Amazing facilities and super service
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Excellent facilities and super attentive staff. Will come back!

    Stayed in January 2024

  • Reviewed: 2 January 2024

    10
    Will return if we are visiting JiaoXi again
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 1 night
    • Submitted via mobile

    - washing machine and dryer are slightly expensive - breakfast could be more interesting

    - all the staffs are professional, friendly and helpful - big hot spring tub in the room - free popcorn voucher and tea time voucher

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Hot Spring
    • Stayed 1 night
    • Submitted via mobile

    Central location in Jiaoxi. Private spa room was wonderful.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Very hard bed and thin duvet.

    Great upkeep and staff service. Very nicely done up. In room spring bath is convenient and easy to use.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Very nice hotel
    • Leisure trip
    • People with friends
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very clean Professional and friendly Staff

    Stayed in December 2023

  • Reviewed: 24 November 2023

    9.0
    Totally recommended
    • Leisure trip
    • Group
    • Superior Double Room with City View
    • Stayed 1 night

    Check out should be a bit later

    We got a very beautiful room with hot spring and bathtub for good price considering all other hotels in this town are pretty expensive. The location is good, you can walk from the train station if you don't have too much luggage. A very good breakfast was included.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    An enjoyable stay at JiaoXi. Will visit again.
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The staff are pleasant and helpful. Spacious room and comfortable bed. Enjoyed the indoor and outdoor hot spring pools.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Great location in walking distance from train station and township centre
    • Leisure trip
    • Couple
    • Superior Double Room with City View
    • Stayed 1 night

    Public spa available but it didn't look so inviting, we opted to just use the private hot spring tub in the room Swim cap required for the public spa Food for breakfast is rather average

    Hotel recently opened but more classic style Grand lobby, great location in a quite and upscale neighbourhood, short walk to the township center Roms are comfortable and have a balcony as well as a private hot spring, even for the shower

    Stayed in October 2023

Showing 1 – 25

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