8.3

Reviews of Shiny Ocean Hotel 3 stars

No. 267, Chongqing Road, Hualien City, 970 Hualien City, Taiwan

  • Charlotte

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    It’s was central and on the road to the night market

    The breakfast was not very palatable for western tastes

  • Chorng

    Reviewed: 6 June 2025 · Stayed in June 2025

    Verified review
  • Puay

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Nothing.

    Poor maintenance; shower and power outlets were falling off the wall. Curtains were stained with lizard waste across the top. Really a horrible sight. No handwashing soap at the sink; while Taiwan is trying to prevent wastage, this is an extreme where you have no soap to wash your hands after using the toilet. Mgmt not thinking for the guests; poor supervision throughout.

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  • 7.0 Good
    Hsien-ta

    Reviewed: 10 March 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    昱辰

    Reviewed: 24 January 2025 · Stayed in January 2025

    Verified review

    Spacious, near the beach park.

    Needs a lot of maintenance. Not much service compared to competitors

  • Chi

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
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  • Yonnping

    Reviewed: 4 November 2024 · Stayed in October 2024

    Verified review
  • Robyn

    Reviewed: 28 September 2024 · Stayed in September 2024

    Verified review
  • Maikel

    Reviewed: 29 April 2024 · Stayed in April 2024

    Verified review

    Even during several earthquakes, the hotel felt very safe. Staff is also very helpful

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  • Ming

    Reviewed: 5 April 2024 · Stayed in April 2024

    Verified review
  • Katie

    Reviewed: 3 April 2024 · Stayed in April 2024

    Verified review

    Our room was full of mould, your feet stuck to the floor, there were stains on the bed and chairs, bathroom stank of a musty damp smell. You could hear people’s conversations in the next room and the wifi didn’t work. The floors in the whole hotel were dirty and hadn’t been hoovered in ages. Whole place was very unkept.

    We booked for two nights but checked out after one as we didn’t feel comfortable staying there. We booked it due to it being a Booking.com recommended hotel! When we checked out we requested a refund for the night we didn’t stay, the receptionist said the manager was not in and he could call us later, we cannot use our phones so I said I would email him and booking.com. I have sent two emails to the hotel with no response and it took 48 hours for booking.com to get back to me apologising as there is nothing they can do.

  • Diana

    Reviewed: 29 March 2024 · Stayed in March 2024

    Verified review
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  • Clement

    Reviewed: 13 March 2024 · Stayed in March 2024

    Verified review

    Very comfortable place to stay.

    Would be nice to clean the windows to improve the view

  • Cy

    Reviewed: 8 March 2024 · Stayed in March 2024

    Verified review
  • Sandy

    Reviewed: 18 February 2024 · Stayed in February 2024

    Verified review
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  • Jia

    Reviewed: 2 January 2024 · Stayed in December 2023

    Verified review

    the hotel even give us upgrade of the room, the service is good and the staff are friendly and polite. If ever when we will travel again will choose this hotel. Is very convenient too. Is very near to night market with nice food.

  • Richard

    Reviewed: 26 December 2023 · Stayed in December 2023

    Verified review

    It's a very comfortable hotel to stay with reasonable pricing with I ta location.

    Yet to find out.

  • 7.0 Good
    Amira

    Reviewed: 18 December 2023 · Stayed in November 2023

    Verified review
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  • Madz

    Reviewed: 15 December 2023 · Stayed in December 2023

    Verified review
  • Jasmin

    Reviewed: 12 October 2023 · Stayed in October 2023

    Verified review

    Its a good location and the clean

    Hope they will upgrade the ramp for pwd or those who use wheelchair.

  • Wu

    Reviewed: 9 May 2023 · Stayed in April 2023

    Verified review
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  • Chelsea

    Reviewed: 7 May 2023 · Stayed in April 2023

    Verified review

    the location of the hotel is close to train station

    the room we booked has good view but the window is very dirty to see things

  • Tomica

    Reviewed: 29 March 2023 · Stayed in March 2023

    Verified review
  • Rachel

    Reviewed: 21 March 2023 · Stayed in March 2023

    Verified review

    staff pleasant n helpful n good service n give us upgrade without charges

    abit old looking.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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