9.1

Reviews of Sotetsu Grand Fresa Taipei Ximen 4 stars

No. 57, Section 1, Zhonghua Road, Zhongzheng District, 100 Taipei, Taiwan

  • Ezekiel

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Sean

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The room was beautiful and very clean and location is perfect.

    None that we did not like just add more choices on the breakfast menu.

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei Metro Ximen Station exit is just in the front the hotel, and the Airport Bus Stop for No.1961 is only a 2-minutes walk from the hotel! We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei … Show more

    Sotetsu Grand Fresa Taipei Ximen
    26 August 2025
  • Thomas

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Simon

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Fantastic location, staff were super friendly and multi-lingual, hotel was so comfortable and spacious. It's slightly on the pricier side but definitely worth it!

    Nil

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei Metro Ximen Station exit is just in the front the hotel, and the Airport Bus Stop for No.1961 is only a 2-minutes walk from the hotel! We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei … Show more

    Sotetsu Grand Fresa Taipei Ximen
    18 August 2025
  • Chung

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Michael

    Reviewed: 6 August 2025 · Stayed in June 2025

    Verified review

    Great location, right next to the MRT and downtown Ximen district.

    Unfortunately the first night our room filled with the smell of cigarette smoke, despite it being a non-smoking hotel. The staff were helpful and moved us to a new room the following morning.

    Property response:

    Dear Valued Guest: Thank you for taking the time to share your feedbacks with us, and how you enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. Please accept our sincere apologies for the unpleasant smell you experienced, which led to a room change during your stay. Your valuable comments have been reported to our management team, and we will further strengthen our communication to remind all guests that smoking is strictly prohibited inside the rooms. We are very much thankful for your precious time to share your comment with us and looking forward to welcoming you and serve you better in the near future. Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN Team

    Dear Valued Guest: Thank you for taking the time to share your feedbacks with us, and how you enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. Please accept our sincere apologies for the unpleasant smell you experienced, … Show more

    Sotetsu Grand Fresa Taipei Ximen
    8 August 2025
  • Kayhage

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The location, right outside Ximen exit 2 & 3 (use 3 as there's escalator). The hotel looks and feels new, clean and spacious.

    Slightly expensive, else nothing much!

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei Metro Ximen Station exit is just in the front the hotel! We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei … Show more

    Sotetsu Grand Fresa Taipei Ximen
    6 August 2025
  • Daniel

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    It is very well located, clean and confortable hotel. Subway is in front

    There is nothing particular that i could mention

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback and delighted to know that you had enjoyed your stay and our team's hospitality. We look forward to welcoming you back to Sotetsu Grand Frésa Taipei Ximen! Best Regards, Sotetsu Grand Frésa Taipei Ximen

    Dear Valued Guest, Thank you for sharing your feedback and delighted to know that you had enjoyed your stay and our team's hospitality. We look forward to welcoming you back to Sotetsu Grand Frésa Taipei Ximen! Best Regards, Sotetsu … Show more

    Sotetsu Grand Fresa Taipei Ximen
    5 August 2025
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  • Ng

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    A small counter where 1 or 2 staff is there. Room is spacious n clean. In room there's a small box that looked like an alarm clock is an AI, who helps in everything. Jus need to talk to the AI. Including turning off lights n calling front desk.. Ximen night mkt n shopping street jus diagonally opposite hotel. Convenient store downstairs. Ximen mrt is jus at the hotel front. Only unfortunately the hotel lift goes to basement car park, but does not link to the mrt. .

    Hotel does not provide disposable toothbrush. Because of some Taiwan law. . Hotel not linked to mrt at basement. So if it rains. Quite a hassle.

    Property response:

    Dear Valued Guest, Thank you for choosing to stay with Sotetsu Grand Frésa Taipei Ximen. It's our pleasure to serve you. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Sincerely, Sotetsu Grand Frésa Taipei Ximen

    Dear Valued Guest, Thank you for choosing to stay with Sotetsu Grand Frésa Taipei Ximen. It's our pleasure to serve you. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard wi… Show more

    Sotetsu Grand Fresa Taipei Ximen
    29 July 2025
  • Hor

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Robin

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Location

    Water dispenser is not working on all floors

    Property response:

    Dear Valued Guest, Thank you for choosing to stay with Sotetsu Grand Frésa Taipei Ximen. It's our pleasure to serve you. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Sincerely, Sotetsu Grand Frésa Taipei Ximen

    Dear Valued Guest, Thank you for choosing to stay with Sotetsu Grand Frésa Taipei Ximen. It's our pleasure to serve you. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard wi… Show more

    Sotetsu Grand Fresa Taipei Ximen
    27 July 2025
  • Panitnun

    Reviewed: 24 July 2025 · Stayed in May 2025

    Verified review
  • Happygolucky

    Reviewed: 21 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Pat

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    It's a new hotel so the rooms are clean, bathrooms nice and airy and beds are comfortable. It is so near to Ximen and close to eateries, so we didn't include breakfast in our room reservation. Check-in was smooth and quick; the toilets are heated and operate like the ones you find in Japan so that is a big plus. You can also help yourself to toiletries at reception which is located on the second floor of the building

    None

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed your stay with our team's hospitality. We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed your stay with our team's hospitality. We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards,… Show more

    Sotetsu Grand Fresa Taipei Ximen
    18 July 2025
  • Yvonne

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review

    Very convenient within 10 mins to Ximending . Nice rooms and beds , amenities provided or available at reception . Staff friendly and helpful . Laundry facilities available .

    Gym would be good :)

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei Metro Ximen Station exit is just in the front the hotel, and the Airport Bus Stop for No.1961 is only a 2-minutes walk from the hotel! We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei … Show more

    Sotetsu Grand Fresa Taipei Ximen
    12 July 2025
  • Hai

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Perfect location, right by the MRT station and the Ximending Night Market. Staffs are extremely friendly and helpful. The room was very clean and smell great. 10/10.

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei Metro Ximen Station exit is just in the front the hotel, and the Airport Bus Stop for No.1961 is only a 2-minutes walk from the hotel! We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei … Show more

    Sotetsu Grand Fresa Taipei Ximen
    12 July 2025
  • See the hotel
  • Agne

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Everything is brand new, the room was spacious and cozy. Hotel is right next to the MRT.

    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei Metro Ximen Station exit is just in the front the hotel, and the Airport Bus Stop for No.1961 is only a 2-minutes walk from the hotel! We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed the best location of us SOTETSU GRAND FRÉSA TAIPEI XIMEN. The nearby transportation services are indeed very convenient. The Taipei … Show more

    Sotetsu Grand Fresa Taipei Ximen
    11 July 2025
  • Yohana

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review
  • Damien

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
  • See the hotel
  • Kiok

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
  • Yawen

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review

    The location is super convenient, the room is clean and confortable.

    N/A

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback and delighted to know that you had enjoyed your stay and our team's hospitality. We look forward to welcoming you back to Sotetsu Grand Frésa Taipei Ximen! Best Regards, Sotetsu Grand Frésa Taipei Ximen

    Dear Valued Guest, Thank you for sharing your feedback and delighted to know that you had enjoyed your stay and our team's hospitality. We look forward to welcoming you back to Sotetsu Grand Frésa Taipei Ximen! Best Regards, Sotetsu … Show more

    Sotetsu Grand Fresa Taipei Ximen
    6 July 2025
  • Salvador

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Location was perfect

    Beds were small. We booked rooms for 4 (3 adults and 1 child) but we barely fit.

    Property response:

    Dear Valued Guest, Thank you for choosing to stay with Sotetsu Grand Frésa Taipei Ximen. It's our pleasure to serve you. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard with each stay. We will keep enhancing our service standard and hope we could have the second chance to welcome you back in the very nearest future. Sincerely, Sotetsu Grand Frésa Taipei Ximen

    Dear Valued Guest, Thank you for choosing to stay with Sotetsu Grand Frésa Taipei Ximen. It's our pleasure to serve you. Your comments are extremely valuable to us since we are always seeking the enhancement of our service standard wi… Show more

    Sotetsu Grand Fresa Taipei Ximen
    6 July 2025
  • See the hotel
  • Jia

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
    Property response:

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed your stay with our team's hospitality. We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, SOTETSU GRAND FRÉSA TAIPEI XIMEN

    Dear Valued Guest: Thank you for sharing your feedback and we are delighted to know that you had enjoyed your stay with our team's hospitality. We look forward to welcoming you back to SOTETSU GRAND FRÉSA TAIPEI XIMEN! Best Regards, … Show more

    Sotetsu Grand Fresa Taipei Ximen
    26 August 2025
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