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  5. Reviews of Sotetsu Grand Fresa Taipei Ximen

Reviews of Sotetsu Grand Fresa Taipei Ximen 4 stars

No. 57, Section 1, Zhonghua Road, Zhongzheng District, 100 Taipei, Taiwan

#15 of 497 hotels in Taipei

Guests' Choice

Review score

Based on 242 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 August 2025

    10
    Amazing stay at the Sotetsu Ximending
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    None that we did not like just add more choices on the breakfast menu.

    The room was beautiful and very clean and location is perfect.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room No View
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately the first night our room filled with the smell of cigarette smoke, despite it being a non-smoking hotel. The staff were helpful and moved us to a new room the following morning.

    Great location, right next to the MRT and downtown Ximen district.

    Stayed in June 2025

  • Reviewed: 4 August 2025

    9.0
    An awesome 4 night stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Slightly expensive, else nothing much!

    The location, right outside Ximen exit 2 & 3 (use 3 as there's escalator). The hotel looks and feels new, clean and spacious.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    10
    Confortable and efficient
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There is nothing particular that i could mention

    It is very well located, clean and confortable hotel. Subway is in front

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    Good and nice hotel
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel does not provide disposable toothbrush. Because of some Taiwan law. . Hotel not linked to mrt at basement. So if it rains. Quite a hassle.

    A small counter where 1 or 2 staff is there. Room is spacious n clean. In room there's a small box that looked like an alarm clock is an AI, who helps in everything. Jus need to talk to the AI. Including turning off lights n calling front desk.. Ximen night mkt n shopping street jus diagonally opposite hotel. Convenient store downstairs. Ximen mrt is jus at the hotel front. Only unfortunately the hotel lift goes to basement car park, but does not link to the mrt. .

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Good and clean
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Water dispenser is not working on all floors

    Location

    Stayed in July 2025

  • Reviewed: 17 July 2025

    10
    Lovely stay at this hotel and the reception staff are friendly and helpful.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    None

    It's a new hotel so the rooms are clean, bathrooms nice and airy and beds are comfortable. It is so near to Ximen and close to eateries, so we didn't include breakfast in our room reservation. Check-in was smooth and quick; the toilets are heated and operate like the ones you find in Japan so that is a big plus. You can also help yourself to toiletries at reception which is located on the second floor of the building

    Stayed in July 2025

  • Reviewed: 12 July 2025

    8.0
    Great location and great room .
    • Leisure trip
    • Family with young children
    • Standard Twin Room No View
    • Stayed 6 nights
    • Submitted via mobile

    Gym would be good :)

    Very convenient within 10 mins to Ximending . Nice rooms and beds , amenities provided or available at reception . Staff friendly and helpful . Laundry facilities available .

    Stayed in July 2025

  • Reviewed: 11 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location, right by the MRT station and the Ximending Night Market. Staffs are extremely friendly and helpful. The room was very clean and smell great. 10/10.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Perfect hotel in Taipei
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything is brand new, the room was spacious and cozy. Hotel is right next to the MRT.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    It’s great.
    • Leisure trip
    • Family with young children
    • Standard Double Room No View
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    The location is super convenient, the room is clean and confortable.

    Stayed in July 2025

  • Reviewed: 4 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room (3 people)
    • Stayed 2 nights
    • Submitted via mobile

    Beds were small. We booked rooms for 4 (3 adults and 1 child) but we barely fit.

    Location was perfect

    Stayed in June 2025

  • Reviewed: 2 July 2025

    8.0
    The hotel was in a great location next to the MRT and our room was very comfortable.
    • Leisure trip
    • Family with young children
    • Adjoining Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The towels were poor quality. The overall room and accommodations felt like 4 star, but the towels felt like they were from a 2 star motel, very rough and thin. Would have been nice if the towels were more plush.

    Clean room with comfortable beds. We loved having a Japanese style toilet with bidet.

    Stayed in June 2025

  • Reviewed: 29 June 2025

    8.0
    Great hotel stay
    • Leisure trip
    • Family with young children
    • Superior Double Room (3 people)
    • Stayed 5 nights
    • Submitted via mobile

    The walk to ximending was somewhat far. Overall still find the room costly.

    Hotel feels new and has a lot of amenities in lobby, very convenient. Close to ximending train station. The AI control entertained my kids more than the TV.

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    Luxuriously comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It just made it abit inconvenient to have the lobby in 2nd floor especially if you need to take taxi/Uber on the ground floor and the street is a non-waiting area. Breakfast is not provided by hotel but in partnership with coffee and fast food chain.

    Practically just outside tbe MRT station which makes it easy to move around Taipei. Since it trained a couple of days, no issue to walk from the hotel to the MRT. Room is super spacious thanks for he upgrade. Very comfortable bed and with seating area. Vast storage place and bathroom. To top it up, great street/Ximending view.

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    Overall experience was good and would still book again.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Internet was super slow, we had our room internet fixed but still experiencing slow internet during our stay.

    Location was perfect, facilities were good and clean.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    10
    Great Family Hotel
    • Leisure trip
    • Family with young children
    • Adjoining Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The hotel is located near good food, entertainment and shopping. Most Uber rides and Uber eats can reach the doorstep within 10-15mins. Rooms are comfortable and spacious. Hotel staff is friendly and helpful when we needed help to make reservations at restaurants etc. Overall a great stay for families!

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Worth a short stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of the front desk personnel was courteous but a little bit cold.

    Centrally located, easy to access by metro as well as by bus. Room is minimalist but impeccably clean. We had sound sleep despite overlooking the main street.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Value for money, good location.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    None

    We really enjoyed our hotel. Since it was centrally located we could go around in the morning and come back to rest for a bit before exploring the city again at night. There were MRT stations just outside the hotel making it easier to go around the city. There are also restaurants and convenience stores nearby. Despite its location, you can get a good night's sleep and not hear outside noise. I also liked the fact that the shower is separate from the toilet.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location and clean

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Clean and conveniently located hotel.
    • Leisure trip
    • Family with young children
    • Superior Double Room (3 people)
    • Stayed 5 nights
    • Submitted via mobile

    Can be noisy as is near the main road .

    Hotel is just next to Exit 3 of Xmending MRT station, travelling to any location is convenient. The shower area and toilet are Separated which is good especially if there are more people staying in one room.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    8.0
    Nice place, good location, wonderful staff.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    Too much emphasis on high tech stuff. WiFi was a bit spotty.

    Very nice and helpful staff

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Great hotel in Ximen close to transit, shopping and night markets.
    • Leisure trip
    • People with friends
    • Standard Twin Room No View
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Clean, modern, spacious rooms. Location was excellent. Close to Ximen station and night markets.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    Very convenient and happy to stay at the hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    None

    Location and room

    Stayed in April 2025

Showing 1 – 25

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