Top floor room had issues with water pressure in the bathroom. Bit of a walk from MRT, but bearable.

Good as usual. Japanese toilets, all nice and tidy, not fancy but functional reception/lobby, strong Wi-Fi, no bad smells.

Stayed in July 2025

Nothing much but there are better locations I guess.

Helpful staff and nicely decorated and clean room. Good value during the week.

Stayed in June 2025

It would be great to have dining within the hotel although they have free snacks and beverages at the lobby.

We stayed at Silken Hotel for 4 nights, and overall, it was a fantastic experience. The staff were friendly and accommodating, the room was clean and comfortable. We appreciated the convenient location, which made it easy to explore the city.

Stayed in May 2025

The hotel has snacks and drinks ad water available in the reception area which was great. The location was good with plenty of places to eat nearby.

Stayed in March 2025

Night market nearby

Stayed in May 2025

If I were to nitpick, it’s probably not having an available rental pajama but it’s not really an issue.

I like how accommodating and helpful the staffs were. They are surely proactive with the needs of their clients. Also, the free beverages and snacks are commendable!

Stayed in May 2025

Very clean. I felt that my belongings were secure. Staff was very responsive and helpful.

Stayed in April 2025

The staff can be a bit more friendly

Location

Stayed in March 2025

Nothing, everything was excellent!

Location near to the night market and accessible to buses and mrt Comfort of the bed and the room was located( no noise) The room was always very neat.

Stayed in April 2025

Nothing.

Staff are friendly.

Stayed in April 2025

Room is spacious. Many Lights position in the room. Easily walk from metro. Toilet has bidet. Free snack and coffee corner near the reception.

Stayed in April 2025

We stayed at the silken hotel for 5 days and 4 nights. Overall had a good experience. The water pressure in the shower was excellent , rooms were sound proof so we slept really well. Our room was spacious and the air conditioning kept it nice and cool. We didn’t need the extra amenities because we only came back to our room to sleep so it was perfect for us. Free snacks and coffee in the lobby were provided but the best part is the staff. There was a young lady at the front desk who was so kind and helpful with questions that we had and even let us keep our suitcases in the lobby after we checked out so we could kill some time due to a later flight.

Stayed in March 2025

I did not like that there is no restaurant or breakfast at the hotel but there’s a coffee machine and free snacks at the lobby available.

The location was a walkable distance to a few things nearby, otherwise 10 min away from the main attractions by uber. Polite and kind staff at the reception.

Stayed in March 2025

Loud traffic noise

Stayed in March 2025

The Wi-Fi connection wasn’t good

Ideal location and super clean rooms

Stayed in February 2025

Nothing

The rooms are big and nicely furnished

Stayed in February 2025

The staff are not very good in English so it might be a little hard to communicate. The location is a little far from the touristy spots in Taipei, and also from the bus station and train station so the location is a little inconvenient. However, there are lots of stores, restaurants, and even a night market nearby so there's definitely some stuff to see around (it's just not as bustling compared to other areas in Taipei).

Stayed here for a few days with my family, the room is very spacious which we liked very much. We had a very comfortable stay in this nice hotel, I definitely recommend it to families of 4 to 5 people.

Stayed in February 2025

Lobby had a musty smell upon entrance upon first arrival, the outlook of the hotel was not exactly what we expected based on the images shown on booking platforms but the room decor and soothing theme and large toilet size made up for the lacking outlook aspects. Along the same floor, our allocated room was the only room equipped with bulky emergency facilities that occupied a section of the room area near to the toilet entrance, we understand that this is for emergency use but it would be good if the counter staff had checked with us before checking us in if we were alright with the room setting or preferred for another room.

Being informed that the hotel was renovated more than a year ago, the lobby area is relatively simple and small. The room decor is of soothing theme and colour, the toilet is huge and spacious. The room is bright when curtains are drawn, just next to highway but quiet corner of the neighbourhood. Quiet and safe neighbourhood vibes, close to Shuang Cheng Street Night Market, although small size but relatively crowded during the period of our visits. Counter Staffs were very polite and helpful each and every time we approached them.

Stayed in January 2025

- The toilet clogged two times during our 5-day stay, even though we followed the instructions and did NOT throw toilet paper in it. - The matresses were very bouncy, but I guess that comes to personal preference. - There was no soap, we had to used the shower gel. - The staff did not speak English very well.

- Good location, near to MRT station. Bus stop right near the hotel - useful for getting to e.g. Shilin district. - Staff was very hospitable and helpful. Near the end of our stay I was dealing with a lost wallet and the receptionist was kind enough to make some calls on my behalf. I greatly appreciate that. - The room was comfortable and clean, with a big window. - The toilet had a bidet seat. - The hotel offers free coffee and snacks in the lobby - although we did not used it, is is a nice benefit.

Stayed in January 2025

Not as close to a MRT as would have liked

Nice hotel in a good location at a good value with very kind staff

Stayed in January 2025

It’s nothing special, but good value for the money.

Location is close to yellow line mrt, there is a 711 around the corner as well as cafes and restaurants. Room was spacious, shower always had hot water, tv and fridge in room. Coffee and snacks provided in the lobby. Has everything you need for a comfortable stay.

Stayed in January 2025

Staff could be more engaging and communicative with guests, or provide some written information, suggestions etc in English

The cleanliness of the room and the value for the price I paid

Stayed in January 2025

Nothing really.

Excellent, clean, kind staff, free snacks, coffee tea and water in the room. Really excellent and so so clean. I felt safe here. Thank you very much to the staff.

Stayed in October 2024

The heated toilet is one of a kind.Free snacks and hot drinks anytime you want.The room is spacious but the carpet is a bit old and dirty but otherwise our stay is very comfortable.

Stayed in December 2024