Reviews of Shangrila Music Villa
No. 34, Rongguang Lane, 546 Renai, Taiwan
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Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 October 2024 · Stayed in September 2024
Verified reviewLocation in the beautiful mountains of Ren’ai, Nantou, TAIWAN.
Nothing to not like.
Dear guest： Thank you for your affirmation and welcome to come back to Cingjing for vacation. Linda
Reviewed: 14 February 2024 · Stayed in February 2024
Verified reviewThe staffs are quite helpful. They were willing to help us carry our luggages up the steps.
No air conditioning at level 1, need to use fan for ventilation if you don’t want to open the window.
Reviewed: 18 December 2023 · Stayed in December 2023
Verified reviewI like how the staff goes all the way out to make us comfortable. For example, Magie knowing that we don’t consume pork arrange for alternative food to us. Steven knowing that we will not be heading out for dinner surprised us by giving us cup noodles delivered to our door room. He was great in recommending nice attraction and food around the area. Love my experience there!
Thank you for choosing to stay at Shangrila Music Villa for your visit and taking the time to complete survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting our staff. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. Once again, thank you for staying at Shangrila Music Villa and giving us the opportunity to serve you. We look forward to welcome you back in the near future. Best regards, The Front Office Maggie
Thank you for choosing to stay at Shangrila Music Villa for your visit and taking the time to complete survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting our staff. In the future,… Show more
Reviewed: 9 December 2023 · Stayed in December 2023
Verified reviewFriendly and warm staff. Prompt customer service.
Thank you for choosing to stay at Shangrila Music Villa for your visit and taking the time to complete survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting our staff. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. Once again, thank you for staying at Shangrila Music Villa and giving us the opportunity to serve you. We look forward to welcome you back in the near future. Best regards, The Front Office Ena
Thank you for choosing to stay at Shangrila Music Villa for your visit and taking the time to complete survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting our staff. In the future,… Show more
Reviewed: 16 November 2023 · Stayed in November 2023
Verified reviewIt was atmospheric, bed was comfortable
It is on several levels and staff should have been on hand to help w luggage; cleanliness was wanting
Thank you for taking the time to complete our comment. We hereby express our appreciation for your comments as well as apologies for the inconveniences you have encountered. In light of your comment, we have asked the affiliated department managers to reinforce staff training to ensure consistent delivery of top-notch services. Once again, please accept our deepest apologies.Thank you for staying at Shangrila Music Villa, and we look forward to welcome you back in the near future. Best regards, The Front Office Maggie
Thank you for taking the time to complete our comment. We hereby express our appreciation for your comments as well as apologies for the inconveniences you have encountered. In light of your comment, we have asked the affiliated department … Show more
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewReviewed: 11 June 2023 · Stayed in May 2023
Verified reviewThe breakfast was good. Cooked by a freindly Filipino Chef.
The toilet was soooo cramped. The bath tub is too high for elderly people to get in and out. The heater was not working well and no hot water in a 8C temperature. The TV was also not working. The staff that greeted us was very unfriendly too.
Thank you for taking the time to complete our comment. We hereby express our appreciation for your comments as well as apologies for the inconveniences you have encountered. In light of your comment, we have asked the affiliated department managers to reinforce staff training to ensure consistent delivery of top-notch services. Once again, please accept our deepest apologies.Thank you for staying at Shangrila Music Villa, and we look forward to welcome you back in the near future. The Front Office Maggie
Thank you for taking the time to complete our comment. We hereby express our appreciation for your comments as well as apologies for the inconveniences you have encountered. In light of your comment, we have asked the affiliated department … Show more
Reviewed: 31 May 2023 · Stayed in May 2023
Verified reviewThe staff were super friendly, helpful and accommodating, attending to our requests expeditiously.
There were mosquitoes in the room - not unexpected for a hotel nestled in the mountains. Best to bring some repellant or incense.
Thank you for choosing to stay at Shangrila Music Villa for your visit and taking the time to complete survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting our staff. In the future, we will continue to elevate our services and facilities to further enhance guests’ stay experience. Once again, thank you for staying at Shangrila Music Villa and giving us the opportunity to serve you. We look forward to welcome you back in the near future. The Front Office Maggie
Thank you for choosing to stay at Shangrila Music Villa for your visit and taking the time to complete survey. We are pleased to know that the overall quality of your stay was excellent. Thank you for complimenting our staff. In the future,… Show more
Reviewed: 15 April 2023 · Stayed in March 2023
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 March 2023 · Stayed in March 2023
Verified reviewReviewed: 17 December 2022 · Stayed in December 2022
Verified reviewThe staff were friendly and helpful. Facilities were good, generous in providing afternoon tea.
The western dinner provided by The Old England Manor of pork leg was disappointing. The hotpot dinner was good and restaurant rovided transport to their restaurant. Good recommendation for a dinner venue by hotel staff..
Reviewed: 14 December 2022 · Stayed in December 2022
Verified reviewfriendly staffs
location is bad, property was not properly maintained.
Reviewed: 14 December 2022 · Stayed in November 2022
Verified review