8.4

Reviews of Naruwan Galaxy Place 3 stars

No. 88, Fengxing Road, 950 Taitung City, Taiwan

  • Worldly

    Reviewed: 29 May 2025 · Stayed in May 2025

    Verified review

    Awesome hotel, Upgraded to top floor, Large room with expansive views. Very clean, Large room. Great fitout. Loved the swimming pool, steam room and onsen area. Breakfast buffet was expansive. Free snacks Staff were extremely competent and professional Enjoyed a few meals in restaurant. Great food. Thoroughly recommend. This place represents exceptional value. Should be given a extra star ⭐ ⭐ ⭐ ⭐ Also check out green island just off the Coast from here. World class diving and old school charm.

    Property response:

    Dear worldly Thank you for the great review of our hotel! We are glad that you enjoyed your stay and looking forward to seeing you soon. Sincerely,

    Naruwan Galaxy Place
    1 June 2025
  • Jerry

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Jerry

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review

    The hotel provides plenty of free drinking water bottles and some snacks, which is a very thoughtful service.

    We saw photos of a swimming pool for this hotel on Google Maps, but when we checked in, the front desk staff informed us that the hotel actually does not have a swimming pool. This was very disappointing and made us feel deceived. If there is no swimming pool, such photos should not be posted on Google Maps, as they can mislead tourists. We hope the hotel can improve in this regard. The hotel does have a hot spring pool, and it is very well maintained and clean. However, it is a pity that the hot spring is only open from the evening to nighttime. This made our stay quite boring, as there was no swimming pool to use and the hot spring wasn’t available during the daytime. We hope the hotel will consider opening the hot spring spa area during the daytime in the future. We stayed at this hotel for two days. The main course options for the buffet breakfast were quite limited, and on both days, the fried rice noodles were already gone by the time we arrived. Unfortunately, the restaurant did not replenish the food promptly. We hope they can improve the speed of refilling dishes in the future.

    Property response:

    Dear jerry: Thank you for your kind words and support for Naruwan Galaxy Hotel. We remain committed to continuously enhancing the quality of our services and providing a thoughtful and welcoming experience for every guest. Your valuable feedback has been conveyed to the relevant department heads as a key reference for future improvements. We sincerely look forward to welcoming you and your family back to the embrace of Taitung’s indigenous lands, where worries can be eased amid the mountains, sea, and open fields. Until we meet again!

    Dear jerry: Thank you for your kind words and support for Naruwan Galaxy Hotel. We remain committed to continuously enhancing the quality of our services and providing a thoughtful and welcoming experience for every guest. Your valuable fee… Show more

    Naruwan Galaxy Place
    3 May 2025
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  • Hsinyu

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review
  • Wai

    Reviewed: 8 April 2025 · Stayed in March 2025

    Verified review

    The location is a bit far away from centre. You can use the bike for free.

  • Suk

    Reviewed: 3 April 2025 · Stayed in February 2025

    Verified review
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  • Thi

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Very nice hotel. It should be 4* hotel. Very kind and helpfull staff. Delicious breakfast

  • Thi

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Very kind and helpfull staff. Spacious room with balcony

  • Thi

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review

    Very nice hotel. Excellent staffs and very nice breakfast

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  • Ching

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review

    Good breakfast.. yummy a la carte dinner.. good restaurant service..

    Front desk staff cold welcome…Room housekeeping good except bathroom smell of urine…

  • Runna

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review

    Price is reasonable and the breakfast is great. Parking is a bonus. Staff is very nice and helpful.

    The air-conditioning was quite noisy the first night. We had to pack everything to move to another room the second day. The toilet was not working right. Also, it is in a rural area and away from the downtown. You only have a supermarket close by to shop. No local events closed by.

  • Widya

    Reviewed: 6 December 2024 · Stayed in December 2024

    Verified review

    good price with a good view with star night

    the breakfast is not bad but also not that good, the room has little dust here and there, the shower is not user friendly as it is hard to control the water temperature.

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  • Yu

    Reviewed: 2 December 2024 · Stayed in November 2024

    Verified review
  • Yonnping

    Reviewed: 4 November 2024 · Stayed in October 2024

    Verified review
  • 3.0 Poor
    Truman

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review
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  • 7.0 Good
    Bryan

    Reviewed: 22 October 2024 · Stayed in October 2024

    Verified review
  • Wu

    Reviewed: 13 July 2024 · Stayed in July 2024

    Verified review
  • 7.0 Good
    Lin

    Reviewed: 17 June 2024 · Stayed in June 2024

    Verified review

    Not clean, outside of hotel seeing rats around

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  • Zhonghai

    Reviewed: 17 May 2024 · Stayed in May 2024

    Verified review

    Quality for the money.

  • 7.0 Good
    Anne

    Reviewed: 18 March 2024 · Stayed in March 2024

    Verified review
  • Vivian

    Reviewed: 17 February 2024 · Stayed in February 2024

    Verified review
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  • Sh_wong

    Reviewed: 13 February 2024 · Stayed in February 2024

    Verified review
  • Chih

    Reviewed: 14 January 2024 · Stayed in January 2024

    Verified review
  • Wen-hui

    Reviewed: 14 January 2024 · Stayed in January 2024

    Verified review

    The breakfast has various options.

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