The hotel could not help it, but due to a major earthquake a few months earlier, the Taroko national park was closed in November 2024. It is best to inquire before travelling to Hualien.

Excellent location for those travelling by train. The hotel is located in the street opposite the train station. We had a large, comfortable and quiet room with also a nice small sitting area. The room has plenty of space to put something on it. An electric kettle and tea in the room, drinking water in the hallway. The large shower cubicle in the bathroom was very practical. There was also a bath. Very nice that the hotel offered free snacks and drinks at 8 pm.

Stayed in November 2024

There was only one breakfast option that was gluten free, which became a bit repetitive after one week. It seems gluten intolerance is not an issue in the Taiwanese population, as we could not find any restaurants offering gluten free options.

The hotel was really well connected and walking distance from the main train and bus stations. The room was spacious and well laid out. The staff were helpful and friendly. Free use of umbrellas at the door.

Stayed in October 2024

Terrible soundproofing, we could hear all noises from the staircase and couldn't sleep

Spacious modern room and bathroom, very close to the train station

Stayed in November 2024

Breakfast arrangements

Spacious room , location for train station

Stayed in October 2024

Nothing

Kindness of staff

Stayed in August 2024

-

It was very clean, building is very new (3 years) and staff was super helpful. We experienced some earthquakes there and felt safe. Parking fee was included. Hotel offers a wide variety of choice and is presented as pictures.

Stayed in August 2024

Nothing

The attention of the staff to all details was amazing, great service, and the location walking distance to train station and restaurant and shopping areas was convemient

Stayed in June 2024

Room was a bit humid but not concerning

Location was perfect, next to the train station. Renovated and updated rooms and public area. Has a rooftop with scenic views. Water machine was very convenient on each floor. Gourmet breakfast freshly made daily.

Stayed in March 2024

Very clean and close location from the station

Stayed in March 2024

They didn’t ve two single beds in the upper floors. So we had to contend with level 2 rooms

Location, cleanliness, comfortable beds, excellent service , great breakfast Hotel is just across a small field from Hualien train station front entrance . There’s proper walking path from station to hotel

Stayed in March 2024

Nothing. Everything was fine.

The was clean and renovated. The staff were kind and informative. The breakfast was decent. It's located near the bus terminal for taroko gorge.

Stayed in January 2024

It was everything we wanted it to be. The room was clean and comfortable and the service was friendly and helpful. The hotel is just steps from the train station. We were only there for one night, to visit Taroko Gorge, so the location was perfect. Gave us a good dinner recommendation nearby, and arranged for a driver to the gorge for the following day.

Stayed in February 2024

Safe was very small. Would have preferred western options for breakfast.

Modern spacious rooms. Convenient location as Hotel is close to train station. Room was quiet at the back. Friendly helpful staff.

Stayed in February 2024

It was a little difficult at first communicating with most of the staff. The slippers were too small for my big feet. The light switches for the room are all the way at the beds, which seems counter intuitive.

The breakfast was delicious; truly it was the highlight of the stay and the beverage selection was great. The location is super convenient for the mall and super close to the train station too. The staff were all friendly and the amenities were exactly what we needed. One staff in particular, the breakfast attendant (don't know name or title), was very conversational and helpful, she was so helpful to make sure the stains in one of our garments didn't derail our plans.

Stayed in February 2024

Nice and very helpful staff.

Stayed in January 2024

NIL

The hotel was just opposite the train & bus station. A small hotel but it is comfortable & with friendly staffs. The room is big & clean. There are 5 types of breakfast to select with buffet cereals, bread, coffee & tea. There is also free snack after 8pm.

Stayed in December 2023

All good

Awesome location, great condition and wonderful staff.

Stayed in January 2024

Nothing

Room is spacious and beds are comfortable. Breakfast is good too.

Stayed in December 2023

It's not near to the main shopping and food areas so nearby restaurant options are poor. However, it's near to the train station (1 block away) so it's easy to get a taxi from the train station to the shopping area rather than try to hail a cab from the street. It will help if reception can have a map showing the town, food area, night market and places where it's easier to get a taxi, etc.

Reception staff's English is ok. They will ask you to choose your breakfast option the night before which cuts down on waiting time in the morning. However, any special request for breakfast might get lost between communications from reception to kitchen staff.

Stayed in November 2023

It was just a short walk from the train station, room was large and clean, very comfortable. Staff were lovely!

Stayed in November 2023

no coffee machine

Convenience to the train station, room facilities and breakfast, reasonable price

Stayed in November 2023

English instructions for the laundry would have been helpful.

The room size, the bathroom, the service, the communication, the rooftop area, location and breakfast.

Stayed in November 2023

Good location, yummy breakfast and friendly staff!

Stayed in November 2023

Our room was a bit smelly but once we opened the window to let the air flow, it was ok.

The staff are very friendly. They cant speak English much but trying to help us using Google Translate. The breakfast is wonderful and yummy. The room is spacious.

Stayed in October 2023