Reviews of 慢且洄瀾文旅 Bantshiann Hualie Hotel 3 stars
No. 85 Ming Yi Street, Hualien City, 970 Hualien City, Taiwan
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewUbication. Workers were so nice.
Thank you very much for your kind words. We’re delighted to hear you were pleased with our location and that our team made a positive impression. We look forward to welcoming you back in the future
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewEverything is good.. the staffs are really friendly
The water pressure is a little bit too low
Thank you so much for your kind feedback! We're very glad to hear that you had a good experience and that our staff made you feel welcome. We also appreciate your comment about the water pressure. We'll definitely look into it and do our best to improve. Looking forward to welcoming you again soon!
Thank you so much for your kind feedback! We're very glad to hear that you had a good experience and that our staff made you feel welcome. We also appreciate your comment about the water pressure. We'll definitely look into it and … Show more
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewVery good with good locations. Staff had nice behavior and was very good, and she could speak English. Also, local people do not understand English, but they try to help through Google Translate. Overall, nicely experience at hotel and hualien.
Thank you very much for your kind words and for sharing your experience. We’re delighted to hear that you enjoyed our convenient location and that our staff made a positive impression with their helpful attitude and English communication. It’s also wonderful to know you had a pleasant experience in Hualien and appreciated the local hospitality. We truly hope to welcome you back again in the future for another great stay!
Thank you very much for your kind words and for sharing your experience. We’re delighted to hear that you enjoyed our convenient location and that our staff made a positive impression with their helpful attitude and English communication. I… Show more
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewIt's best service to me!
Non B&B service to us! 😔!
"Thank you for your encouragement! We will continue to pass on this warmth, hoping that every guest who visits can feel our heartfelt dedication."
Reviewed: 12 May 2025 · Stayed in April 2025
Verified reviewamazing people, clean and comfortable hotel, perfect location, everything is wonderful, thank you ! see you next time !!
"We're truly happy to know you had such a wonderful experience! We look forward to seeing you again and bringing you even more surprises and heartfelt moments."
Reviewed: 7 May 2025 · Stayed in April 2025
Verified reviewGreat hotel that met our expectations, nice and clean with a very convenient location. You can walk to the coastal promenade or the nearby Dongdamen Night Market. But what surprised us the most was the incredibly kind and helpful reception staff. Many thanks to the lady from the reception who took such great care of us. They helped us with everything, gave us advice and called us a taxi to the station when we left. We really enjoyed our stay.
"Thank you for your kind words. We will continue striving to maintain this level of service, so every traveler can feel the warmth of home."
Reviewed: 2 May 2025 · Stayed in May 2025
Verified reviewThe staff were really friendly and helpful. The rooms were spacious, bright, airy and clean. We had a great mountain view. Great location, close to everything. The shower was hot and good water pressure. Good WiFi. Quiet location at night.
The bed was so hard- it was the most uncomfortable throughout our stay in Taiwan. Our bathroom has an awful drain smell.
"Thank you for your kind words! The slow pace of life and delicious food here are truly enchanting. We look forward to your next visit to enjoy this relaxing time again!"
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewVery cheap and good location near town and night market. Great value
No towels
"Thank you for your kind words. We will continue striving to maintain this level of service, so every traveler can feel the warmth of home."
Reviewed: 19 April 2025 · Stayed in February 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewThe staff were very friendly and the room was very spacious, clean and had everything we needed. The hotel itself is easily reached by bus from the main railway station and is next to a promenade that leads directly to the night market and the beautiful coastal area within a short walk.
"Thank you for your encouragement! We will continue to pass on this warmth, hoping that every guest who visits can feel our heartfelt dedication."
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewEverything was fine for me. Staff were friendly and helpful
The toilet exhaust fan for my room is not fully working. As the room and the toilet is connected, the smell stuck in the room for the whole trip I stay after my first day poop. The air ventilation need to be improve
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewGreat value for money, a spacious room and super friendly staff.
Bed was a bit hard, can’t complain for the price though.
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe staff was really helpful. The room was nice, clean and comfortable.
Nothing
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewWell located and the staff is lovely. They also allowed us to bring our bicycles in the room.
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewThank you for your comment, welcome to visit again
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified review懶骨頭可以再多放一組
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 January 2025 · Stayed in January 2025
Verified reviewGreat value. Staff super friendly and helpful. Comfortable and clean. Close to night market and 10mins walk to the beach. Allowed us to keep our bicycles in our room 🚴🚴👍👍
A couple of chairs or small settee in the room would have been great.
Reviewed: 4 December 2024 · Stayed in December 2024
Verified review