9.2

Reviews of Kindness Hotel Hualien 4 stars

No. 101, Guolian 5th Road, Hualien City, 970 Hualien City, Taiwan

  • Nguyen

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The staff were very helpful and friendly. Breakfast was exceptional. Their afternoon snack service was more like a dinner buffet, - so many food options, both local and international ones. We're so satisfied.

    Property response:

    Dear guest Thank you for choosing kindness Hotel(Hualien)in your trip, and thank you for sharing your experience. Any advise, suggestion or compliment give will be the power for hotel's progress. Wish we have the opportunity to service you next time.

    Dear guest Thank you for choosing kindness Hotel(Hualien)in your trip, and thank you for sharing your experience. Any advise, suggestion or compliment give will be the power for hotel's progress. Wish we have the opportunity to servi… Show more

    Kindness Hotel Hualien
    17 August 2025
  • Hiran

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Shon

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review

    Room is big and sheets are clean. Breakfast and supper has lots of choices. Ice Cream and Coffee 24/7. Convenient location to Hualien train station.

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  • Ya-ching

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Sandra

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review
  • Junghua

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
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  • Michelle

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Very spacious room enough for 4 people, snack provided from 3-11 pm

    Hotel a bit dated

  • Peter

    Reviewed: 12 March 2025 · Stayed in March 2025

    Verified review
  • Joseph

    Reviewed: 26 February 2025 · Stayed in January 2025

    Verified review
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  • Haoching

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Food, room, staff, services, location

    Coffee isn't hot enough

    Property response:

    Dear guest: Thank you for choosing Kindness Hotel(Hualien) in your trip, and thank you for sharing your experience. We will first apologize to you, so that you have such an unpleasant feeling, we will improve the missing.

    Kindness Hotel Hualien
    5 March 2025
  • Jus

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review

    The buffets had good vegan options. The vibe and service was great.

  • 7.0 Good
    Lei

    Reviewed: 21 January 2025 · Stayed in December 2024

    Verified review
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  • Ming

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review
  • Dejan

    Reviewed: 10 November 2024 · Stayed in October 2024

    Verified review
  • Dejan

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review
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  • Brian

    Reviewed: 4 October 2024 · Stayed in October 2024

    Verified review

    This was the second time we were staying in this hotel. Last time we were there during the earthquake and we were very impressed by the way the staff handled the whole situation. This time we were there during the typhoon and they did not let us down. They were exceptionally thoughtful about children and babies and making the family comfortable. We highly recommend this hotel.

  • Richard

    Reviewed: 16 September 2024 · Stayed in September 2024

    Verified review

    Friendly helpful staff with good understanding of English. Good breakfast choices. Easy to find and nice to have a look around high street. Room has everything you need.

  • 7.0 Good
    Rui

    Reviewed: 14 September 2024 · Stayed in September 2024

    Verified review
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  • Susan

    Reviewed: 25 August 2024 · Stayed in August 2024

    Verified review

    Magician at the diner

  • Hsiao-chien

    Reviewed: 14 August 2024 · Stayed in August 2024

    Verified review

    In an excellent location, good service

  • Schimanski2

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review
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  • Emily

    Reviewed: 30 May 2024 · Stayed in May 2024

    Verified review

    Clean, inviting, substantial building (important in case of earthquakes). Nice bathrooms and showers

  • 7.0 Good
    Neilus

    Reviewed: 30 May 2024 · Stayed in May 2024

    Verified review

    The room was nice and well equipped. The hotel provided a generous breakfast buffet and evening supper included in the price which was is why I'd rate it good value. Location is convenient to the Train station.

    The checking in experience was a little negative and it put a bit of a damper on my visit. Also, my schedule changed and I had to stay a day less than planned. The property refused to refund the additional day.

  • Pete

    Reviewed: 13 May 2024 · Stayed in April 2024

    Verified review
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  • Steve4nlanguage

    Reviewed: 22 April 2024 · Stayed in April 2024

    Verified review
  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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