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  5. Reviews of Hey Bear Capsule Hotel

Reviews of Hey Bear Capsule Hotel

8F, No.1, Section 2, Chongxin Road, Sanchong District , 24147 Taipei, Taiwan

#227 of 497 hotels in Taipei

Guests' Choice

Review score

Based on 333 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 2 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Too much grey, is very sad

    Position and cleaning

    Stayed in July 2025

  • Reviewed: 29 July 2025

    9.0
    Great place to stayfor one or even more nights.
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    That my capsule / room came without locker, so I left my backpack and suitcase on the floor next to the capsule, room could be accessed only by the guys I shared room with, but still little uncomfortable/worrying for me. Showers were little bit dirty, but nothing you can't expect after day of usage, shampoo and soap are free for all.

    Hotel was clean, quiet, well air conditioned, with little bit of more rules, but told clearly and written in English, with nice, welcoming and pro-customer staff. I am 190cm almost, amd capsule was big enough for me, if you are 200cm or more, you might have problem stretching inside.

    Stayed in July 2025

  • Reviewed: 21 June 2025

    8.0
    Love the location, was me and my 17 year old daughter. Clean. And would recommend
    • Leisure trip
    • Family with young children
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The communal room door was banging every time it closed and with 12 in the room and 12 toilet breaks at night it wasn’t comfortable. Everything else was silent then just once in a while a loud bang.

    Loved the location, and the pods. They are perfect.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    It’s good I like it . A good experience for me to remember.
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Might have been more clean I also had one mosquito in capsule

    Good , lots of bathroom.

    Stayed in May 2025

  • Reviewed: 6 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    No lockers for the room I stayed in, so I had to keep my luggage in my pod.

    The common area was big and had lots of room to spread out.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    As a tall person, I often need to sit in the shower so I can scrub my feet more easily. I would have liked it if they had installed metal or plastic benches in the shower stalls. Other than this minor inconvenience, I didn't have any issues staying here.

    The staff here were nice and fair. It has a cute bear theme all throughout, making the look of the place unique. On-site laundry facility is quick and easy to use.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    1. I don't like the smell in the room. But the smell just in the room not in capsule. 2.The mattress is already thin I can feel the metal floor of the capsule. I think should replace it with a new.

    I like the capsule space.its big space. The toilet is clean and big.have separated toilet for shower and change clothes.so our clothes not wet after shower. The staff is friendly and easy to talk

    Stayed in May 2025

  • Reviewed: 3 May 2025

    9.0
    Fantastic, will stay again.
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There could be more relaxing/seating space in the lobby.

    Super friendly staff, cleanliness, privacy

    Stayed in May 2025

  • Reviewed: 20 April 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I had a great stay! The capsule hotel was very clean with fresh air and no odors. The shower area was well-designed with a separate dry/wet space and a spot to place items. That's super convenient for me. The bed was bigger and more comfortable than I expected. Best of all, it’s right across from the MRT station. Loved the overall experience!

    Stayed in April 2025

  • Reviewed: 31 March 2025

    7.0
    Good for short term stay
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There was only two toilets and two showers on the floor, but lots of rooms. The bed was quite hard, good for a short term stay, but not long term

    Excellent location, just minutes away from train station and a night market and staff were very kind and friendly. The capsule was very spacious and the locking feature is useful . Note- you have to press HARD on the lights to turn them on, I struggled to turn them on until I saw the review whrre host mentioned this

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Capsule Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Accessible.

    Stayed in March 2025

  • Reviewed: 3 March 2025

    8.0
    All good… not for people who has claustrophobia. Love the lighting of the bed spaces.
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness…. Since it’s a shared bathroom, expect the unexpected.

    It’s cozy. Aesthetic.

    Stayed in March 2025

  • Reviewed: 25 February 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was clean. Near to food and Sanhe night market.

    Stayed in February 2025

  • Reviewed: 19 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    People don't speak English, the toilet is dirty, and the receptionist starts to work at 10 AM every day. I left early and I needed a refund for the towel but I talked with a cleaner and she helped me.

    Space, the kitchen area

    Stayed in December 2024

  • Reviewed: 14 January 2025

    8.0
    A good choice for solo-travelers (clean sheets, good location) but overpriced for those who travel as a couple.
    • Leisure trip
    • People with friends
    • Capsule Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Could be a little cheaper. Considering the fact there were two of us and we payed more than for one hotel room than we shared in the different hostel I would suggest making prices a little lower so that not only solo travellers could benefit from staying in this place. Plus it was the only place in Taiwan who charged us for leaving luggage for several hours after check-out.

    Nice staff, interesting experience if you never tried living in capsules, good location (there are many places to eat + bus station nearby)

    Stayed in January 2025

  • Reviewed: 12 January 2025

    7.0
    Good location and good price especially with the weekly discount
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    In the bottom capsule anybody who makes any noise whatsoever in the top capsule sounds like a speaker down below including snoring dropping anything on the plastic Shelf or just rotating positions it is definitely not soundproof as advertised. Ear plugs are a must as people come and go in the room all the time and even though most are respectful there's a constant movement and Noise of people coming and going. Also I think there might have been something in my capsule that kept me sick the entire nine days I was there cuz as soon as I left I started getting better literally within an hour! Some kind of respiratory thing affecting me from day one but every day that I would leave to run errands it got better and as soon as I came back it got worse couldn't smell anything out of the ordinary but definitely had a respiratory sickness because of it. That being said I will say everything appeared to be clean when when I checked in and used it.

    I like the location and the discount and the capsule is pretty cool itself

    Stayed in January 2025

  • Reviewed: 3 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    During late night hours the lobby is open to anybody and there are uninvited guests sleeping or eating there

    Nice, tidy and friendly staff

    Stayed in January 2025

  • Reviewed: 2 January 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Great location, right opposite the train station & near bus stations. Also, the night market is round the corner, with shops (e.g. departmental stores, cosmetic shops) within walking distance! Layout was great too. Capsule was cosy.

    Stayed in January 2025

  • Reviewed: 26 December 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night

    Don't provide towels. You can buy them from the 7-Eleven nearby, but bit expensive... ~100NTD The door of the capsule is super noisy... (it is metal), so opening it during the night can be anxious.

    The place was clean and comfortable. Easy accessible from the metro station, and in a location with Coin Laundry and markets nearby (one of them being in the same building). Door of the capsule feels secure.

    Stayed in November 2024

  • Reviewed: 25 December 2024

    9.0
    Good place for solo travels, value for money, good communication and helpful staff.
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Female Dormitory Room
    • Stayed 5 nights

    The lockers were slightly too small to hold my luggage, so that would have been good to know in advance.

    The general area and facilities were clean + staff were very helpful. The people staying there were generally considerate as well which made it a pleasant stay.

    Stayed in December 2024

  • Reviewed: 16 December 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 1 night

    nothing much, the showers could have been cleaner but I have seen worse.

    It was the first time for me to use a capsule type of accommodation and I was a bit apprehensive at the beginning but it actually turned out to be a nice experience and I would recommend it especially during the weekend when hotel rates in Taipei are generally a rip off. It is easy to find, a short walk from metro station, staff speaks English, rooms are clean.

    Stayed in December 2024

  • Reviewed: 7 December 2024

    7.0
    not bad.
    • Leisure trip
    • Family with young children
    • Capsule Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    loud noise from ac in the room. many bathroom sinks have poor water flow. toilet and showers are ok.

    the capsule itself is nice.

    Stayed in December 2024

  • Reviewed: 6 December 2024

    8.0
    Cheap and convenient!
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 3 nights

    The price is really attractive! The capsule is really big and you have a lot of space in it! There is a lot of shower so you don't have to wait for it. You have a locker so your stuff while be safe! I will recommend the hostel !

    Stayed in November 2024

  • Reviewed: 15 November 2024

    9.0
    This is the second time I’ve stayed here and will be back!
    • Leisure trip
    • Solo traveller
    • Capsule Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was a little slow and my safe in my capsule was broken.

    Comfortable for the price. Close to everything.

    Stayed in November 2024

Showing 1 – 25

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