Reviews of Rice Resort Hotel 4 stars
No. 29, Xinxing Road, 950 Taitung City, Taiwan
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious
The cleanliness (see the glass) was that of a 2-star hotel. Parkings are small, so they were full when we arrived. The breakfast (below what we expect from a 4*).
Dear Laurent, Thank you for taking the time to share your experience with us. We are pleased to know that you found our rooms to be spacious. At the same time, we sincerely apologize that certain aspects of your stay did not meet your expectations, including cleanliness, parking space, and breakfast, which affected your overall experience. Regarding the glass you mentioned, the dirt was due to the recent typhoon, which caused dust and stains. However, we have already arranged for cleaning today to ensure a better environment for your next visit, as well as for other guests. Your valuable feedback has been shared with the relevant departments, and we will continue to review and improve in order to enhance our overall service quality. We truly hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and complete four-star stay. Warm regards,
Dear Laurent, Thank you for taking the time to share your experience with us. We are pleased to know that you found our rooms to be spacious. At the same time, we sincerely apologize that certain aspects of your stay did not meet your expec… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat calm location close to the train station with nice swimming pool outside on the 5th floor. Rooms very are big and bed very confortable. Staff very friendly.
Dear Matt, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location near the train station, the calm atmosphere, and the outdoor swimming pool on the 5th floor. It is also a pleasure to know that you found our rooms spacious and comfortable, and that our team’s hospitality made a positive impression on your stay. Your kind words are the greatest encouragement for us to continue delivering warm and attentive service. We sincerely look forward to welcoming you back in the near future for another relaxing and enjoyable stay. Warm regards, Rice Resort Hotel
Dear Matt, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our convenient location near the train station, the calm atmosphere, and the outdoor swimming pool on the 5th floor. It is… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewKids entertainment and swimming pool
The first room we stayed was a bit smelly. We asked for the reception for a change, which was arranged very quickly.
Dear Xuanyan, Thank you for your wonderful feedback and for giving us such high scores for our facilities, cleanliness, service, and value for money. We’re especially happy to hear that your children enjoyed our kids’ play area and swimming pool! We also appreciate your understanding regarding the room change, and we’re glad our front desk was able to assist you quickly. We look forward to welcoming you and your family back to Taitung for another relaxing and joyful stay. Warm regards,
Dear Xuanyan, Thank you for your wonderful feedback and for giving us such high scores for our facilities, cleanliness, service, and value for money. We’re especially happy to hear that your children enjoyed our kids’ play area and swimming… Show more
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewVery friendly staff, very clean, great variety at breaktfast
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Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 December 2024 · Stayed in December 2024
Verified reviewBreakfast, kids playing rooms, cleanliness, shuttle bus, mountain view, massage chairs. Staff was polite, friendly, kind and very helpful.
Staff English skills were below average, even at the reception.
Dear Guest, Thank you so much for taking the time to share your experience at Rice Resort Hotel! We are delighted to know you enjoyed our breakfast, kids' playroom, cleanliness, shuttle bus service, mountain views, and massage chairs. It’s also wonderful to hear that our team left a positive impression with their politeness, friendliness, and helpfulness. We truly value your constructive feedback regarding our staff's English communication skills. Please rest assured that we are actively working on improving this aspect by providing ongoing language training to our team. We sincerely hope to welcome you back in the future and provide an even more enjoyable stay. Should you have any further suggestions or needs, please don’t hesitate to let us know. Rice Resort Hotel
Dear Guest, Thank you so much for taking the time to share your experience at Rice Resort Hotel! We are delighted to know you enjoyed our breakfast, kids' playroom, cleanliness, shuttle bus service, mountain views, and massage chairs. I… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewRoom is clean and comfortable. Staff is polite. Great play area for the children. Lovely view from the room.
Nil.
Dear Valued Guest, Thank you for your wonderful review and for sharing your experience with us! We’re thrilled to hear that you enjoyed our clean and comfortable rooms, as well as the lovely views. Our team takes pride in providing polite and attentive service, and it’s great to know you appreciated it. We're especially glad your children had fun at our play area. We look forward to welcoming you back to Rice Resort Hotel for another delightful stay in the future. Have a fantastic day!
Dear Valued Guest, Thank you for your wonderful review and for sharing your experience with us! We’re thrilled to hear that you enjoyed our clean and comfortable rooms, as well as the lovely views. Our team takes pride in providing polite … Show more
Reviewed: 17 October 2024 · Stayed in October 2024
Verified reviewSwimming pool was good . The employees were kind and helpful
The fluency in English was poor af the staff! The location is outside the city and inland.
Thank you for your feedback! We're glad you enjoyed the swimming pool and found our employees kind and helpful. We apologize for any inconvenience caused by the language barrier . We'll work on improving our staff's English fluency to better serve our international guests. We hope to welcome you again in the future!
Thank you for your feedback! We're glad you enjoyed the swimming pool and found our employees kind and helpful. We apologize for any inconvenience caused by the language barrier . We'll work on improving our staff's English flue… Show more
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewThe rooms were big and comfortable. The staff is extremely friendly. They offer free breakfast and snacks from 1-5. The kids really enjoyed the pool and kid’s play area. It was close to the train station. I highly recommend it if you have a car or plan to taxi around because there isn’t much around the resort itself.
Dear Valued Guest: Thank you for your high praise of our hotel! We are delighted to hear that you enjoyed our spacious and comfortable rooms, friendly staff, and complimentary breakfast and snacks. It is our pleasure to know that the children loved the swimming pool and the children's play area. We look forward to welcoming you back and creating more wonderful memories for you.
Dear Valued Guest: Thank you for your high praise of our hotel! We are delighted to hear that you enjoyed our spacious and comfortable rooms, friendly staff, and complimentary breakfast and snacks. It is our pleasure to know that the childr… Show more
Reviewed: 15 July 2024 · Stayed in June 2024
Verified reviewAC needs more stronger
Dear Guest: Thank you for sharing your experience with us. We are delighted to hear that you found the room comfortable, enjoyed our facilities, and were satisfied with our staff. Regarding the issue you mentioned, we will include it in our future assessments to enhance your stay experience. We look forward to welcoming you again! Best regards,
Dear Guest: Thank you for sharing your experience with us. We are delighted to hear that you found the room comfortable, enjoyed our facilities, and were satisfied with our staff. Regarding the issue you mentioned, we will include it in our… Show more
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewReviewed: 9 May 2024 · Stayed in May 2024
Verified reviewExcellent, especially for kids.
Plenty of entertainment for kids, and it’s great, not just for fun, but also for inference.
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewNice place, nice and clean room, nice pool, good parking, also with laundry, top breakfast
Hotel bar - not nice inside, limited offer and different prices on the pricelist as we paid
Thank you for sharing your comments on your stay at Rice Resort Hotel. we are so sorry for the inconvenience it has been caused and mistake , we will accentuation employee training to avoid happening this kind of thing. we very much look forward to welcoming you again!
Thank you for sharing your comments on your stay at Rice Resort Hotel. we are so sorry for the inconvenience it has been caused and mistake , we will accentuation employee training to avoid happening this kind of thing. we very much look fo… Show more
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewReviewed: 26 March 2024 · Stayed in March 2024
Verified reviewVery spacious room
Thank you for choosing to stay at Rice Resort Hotel during your recent trip. Your comments are the best encouragement to us. We are looking forward to your next visit to Rice Resort Hotel with more cheerful and enjoyable experience. Sincerely, Rice Resort Hotel
Thank you for choosing to stay at Rice Resort Hotel during your recent trip. Your comments are the best encouragement to us. We are looking forward to your next visit to Rice Resort Hotel with more cheerful and enjoyable experience. Sincere… Show more
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 13 December 2023 · Stayed in November 2023
Verified reviewReviewed: 21 October 2023 · Stayed in October 2023
Verified reviewReviewed: 10 October 2023 · Stayed in October 2023
Verified reviewlocation
pillow(soft)
Thank you for choosing to stay at Rice Resort Hotel during your recent trip. We are looking forward to your next visit to Rice Resort Hotel with more cheerful and enjoyable experience. Sincerely, Rice Resort Hotel
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewCould get only instant soups for dinner.
Thank you for choosing to stay at Rice Resort Hotel during your recent trip. We are looking forward to your next visit to Rice Resort Hotel with more cheerful and enjoyable experience. Sincerely, Rice Resort Hotel
Reviewed: 24 August 2023 · Stayed in August 2023
Verified review