Reviews of Grand Unal Hotel

None

I recently stayed at this hotel, and unfortunately, it was a very disappointing experience. The cleanliness was far below expectations – the rooms and common areas did not feel properly maintained. The staff was not helpful or welcoming, which made the stay even more uncomfortable. On top of that, the food quality was very poor, with limited options and nothing fresh or appealing.

Good lots veritas

Hallway and stairs lights goes off quickly

Nothing

We had the worst experience staying at Grand Unal. We booked two rooms and spent almost $1500 but in return they ruined our trip. The rooms were soo dirty, dark and small with dirty old carpets, broken fridge, dirty walls with algae, broken towel rail, very small shower n toilet, uncomfortable beds closed to walls, poor aircon. Outside window view was horrible.

Nothing… everything was so unpleasant We got much better rooms in Ramada in the same price

Very conjusted, dark and dirty rooms with uncomfortable beds, carpets were old and dirty, toilet was smelly, towel rail was broken, rooms had algea smell, beds were very small, aircon very poor cooling, walls were old and damaged, walk ways were dark, very small lift… non-friendly staff

The location is excellent close to amenities like tram metro airport shuttle bus ....alot of shopping places and food areas staff is very humble and polite and in the breakfast u have alot of variety but they should add ayran turkish yogurt drink in their breakfast ....so i will give them 10 of 10 rating.

Breakfast could be better.

The location was excellent.

There could have been croissants and pastries for breakfast.

Even if the check in hour was 15.00, the receptionist offered us early check in at 8.30 am. All my respects for this !

The streets had good vibes ...and Smiti the restaurant downstairs was awesome.

The air con in the room was like a tractor..noisy

The location is not bad, about 10-12 mins walk to the tram/train station. It is fairly clean. Good furniture all around. The pool and sauna are a good addition. Even though it gets extremely busy in the evenings.

There was no bottle of water neither on arrival nor any other day. We checked in around midnight, it would be nice to have a sip of water on arrival. No kettle either. Our room had a very bad smell from the bathroom/toilet. The shower was weak. Extremely tiny lift, takes long to get to any other level. No towels in the pool. I found some members of reception having a very aggressive attitude when opting for activities outside of those offered by the hotel. "How much did you pay?" sounded like a normal question to the guests. None of them smile nor say "hello".

Location was very good. Family room was good size

Pool was too small. Not ideal Double bed rooms were also small / reasonable.

Very clean n comfortable.Helpful staff. They helped us with parking. Restautants nearby. Breakfast was very delicious with a lot of variety. Hotel was close to metro n tram which goes frequently to Sultanahmat and other athor main attractions. I reccomend highly, Its woth this price

The pool was closed for cleaning on monday. We didnt know this before.

The position was excellent cleaner calme and the breakfast was rich and varied ireally enjoyed my trip

Good location, clean facilities and friendly staff. Hotel close to tram and Metro. Plenty of restaurants nearby. Reasonably good breakfast and generally good value for money. Clean hotel with good housekeeping and helpful staff. A good place to stay.

I extremely liked the ease of early check in as we arrived early and the staff was very friendly and understanding.

I would have preferred complementary water bottles, kettle in the room. The swimming pool should be open 7 days even on Monday with reduced hours for cleaning the pool.