Reviews of DoubleTree By Hilton Avanos Cappadocia 5 stars
Yeni mahalle Kizilirmak Cd. No:1 Avanos, 50500 Avanos, Turkey
Loading
Guests also reviewed these properties:
Boracay, Philippines
Rome, Italy
Starigrad-Paklenica, Croatia
Budapest, Hungary
Makarska, Croatia
Lijiang, China
Marques, France
Verona, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 13 August 2025 · Stayed in June 2025
Verified reviewReviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 22 December 2023 · Stayed in September 2023
Verified reviewReviewed: 24 September 2023 · Stayed in August 2023
Verified reviewReviewed: 22 August 2023 · Stayed in August 2023
Verified reviewNothing
The staff so noise
Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. We apologize for not being able to fully meet your expectations and satisfy you during your stay and thank you very much for any comments you have made. Your feedback has been forwarded to the relevant department managers and employees and we would like to inform you that we continue our efforts to provide better service to you and our other guests. We, the DoubleTree by Hilton Avanos - Cappadocia Team Members who aim for serving beyond our guests’ expectations, are looking forward to having the pleasure of welcoming you back at the DoubleTree by Hilton Avanos - Cappadocia. Sincerely yours
Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. We apologize for not being able to fully meet your expectations and satisfy you during your stay and thank you very much f… Show more
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewSorry nothing
Every single thing
Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. We apologize for not being able to fully meet your expectations and satisfy you during your stay and thank you very much for any comments you have made. Your feedback has been forwarded to the relevant department managers and employees and we would like to inform you that we continue our efforts to provide better service to you and our other guests. We, the DoubleTree by Hilton Avanos - Cappadocia Team Members who aim for serving beyond our guests’ expectations, are looking forward to having the pleasure of welcoming you back at the DoubleTree by Hilton Avanos - Cappadocia. Sincerely yours
Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. We apologize for not being able to fully meet your expectations and satisfy you during your stay and thank you very much f… Show more
Reviewed: 21 June 2023 · Stayed in May 2023
Verified reviewReviewed: 9 April 2023 · Stayed in April 2023
Verified reviewCleanliness
1. Language problem- no good english speaking staff 2. They are very moser for water- they give only half litre water per day per person & charge for extras 3. Spa starts at 12 noon & not before that
Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. The problems that you mentioned have been brought to the attention to our heads of department and we keep working on improving the quality of service we offer for our guests. We are sorry for the inconvenience we caused during your stay with us and would like to mention that the lack of service you experienced is unusual and not the standard of our hotel. We thank you once again for sharing your experiences with us, as it is the best way for us to improve our services and facilities. We, the DoubleTree by Hilton Avanos - Cappadocia Team Members who aim for serving beyond our guests’ expectations, are looking forward to having the pleasure of welcoming you back at the DoubleTree by Hilton Avanos - Cappadocia. Sincerely yours,
Our Dear Guest, Thank you for your valuable comments on your last stay at DoubleTree by Hilton Avanos - Cappadocia. The problems that you mentioned have been brought to the attention to our heads of department and we keep working on impro… Show more
Reviewed: 12 January 2023 · Stayed in January 2023
Verified reviewFacilities Overall v good
Room temperature was good and appropriately cold but felt a little chilli at Fajir time( early morning) Jacuzzis temperature and pool temperature could be hotter. One of the mattress was a bit tooo soft.
Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you enjoyed staying at our property. DoubleTree by Hilton Avanos - Cappadocia team looks forward to welcoming you again. Kind regards.
Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you e… Show more
Reviewed: 7 January 2023 · Stayed in January 2023
Verified reviewReviewed: 7 January 2023 · Stayed in January 2023
Verified reviewlocation was good and overall hotel was nice
the beds ( was king but they put 2 single together hence when sleeping in the middle there will be a fall in) and there were no English channels !
Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you enjoyed staying at our property. DoubleTree by Hilton Avanos - Cappadocia team looks forward to welcoming you again. Kind regards.
Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you e… Show more
Reviewed: 3 January 2023 · Stayed in January 2023
Verified reviewReviewed: 26 December 2022 · Stayed in December 2022
Verified reviewI did not like anything because Double Tree hotel is famous of customer welcome and always respect customer decision. Never focus to customer to stay. Staff is completely unprofessional. According to staff, customer is lier. We loss 240 euro because this behaviour.
Please explore local property rather then big name. Staff need seriously training
Dear Sir, We have a wide variety of vegetarian food at our buffet which all guest pictures at Google proves. It is very disappointing to see you writing a bad comment about our hotel by lying about your experience just because you want your money back. The reason you want your money back is not your experience at our hotel but you were not able to and will not be able to take a hot air balloon tour due to bad weather. The Reservation you made is a non-refundable reservation (which is stated on your reservation confirmation) and even it was a refundable one, our policy requires the guest let us know at least one day before your original departure date. Kind regards
Dear Sir, We have a wide variety of vegetarian food at our buffet which all guest pictures at Google proves. It is very disappointing to see you writing a bad comment about our hotel by lying about your experience just because you want you… Show more
Reviewed: 3 October 2022 · Stayed in September 2022
Verified reviewReviewed: 1 October 2022 · Stayed in September 2022
Verified reviewReviewed: 20 September 2022 · Stayed in September 2022
Verified reviewReviewed: 19 September 2022 · Stayed in August 2022
Verified reviewEverything was fantastic. The room spray they used in their halls smelled so good. One funny incident that happened was when I called and asked for an iron and the guy came with a glass of Ayran (Turkish yoghurt drink).
Nothing negative! Keep up the good work!
Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you enjoyed staying at our property. DoubleTree by Hilton Avanos - Cappadocia team looks forward to welcoming you again. Kind regards
Our Dear Guest, Thank you for taking the time to write us a review, we appreciate all the feedback that we receive. We would like to thank you for your very nice comments related to our hotel, facilities, and team members. We are glad you… Show more
Reviewed: 12 September 2022 · Stayed in September 2022
Verified reviewThe staff is very great, welcoming and informative even with limited english. They arranged all our activities with speed. Hotel is also well taken care of.
The cleaners did not pay attention to detail. Our bath was still not cleaned even after they have made our room.
Dear Nkanukeni , Thank you for choosing DoubleTree by Hilton Cappadocia and sharing your feedback by completing our survey about your stay. In general, we would like to convey our satisfaction with your positive scores, your high scores always provide motivation for us and our staff to further increase our service quality, while your low scores are data showing us to further improve our service quality. In order to keep your satisfaction at the highest level, you can be sure that we will check our service quality in the parts where we received low scores and take the necessary actions. As DoubleTree by Hilton Cappadocia family, we would like to state that we will always be pleased to see you among us and we will provide a much better service for your next stay. Kind regards Sinan Eyinc Assistant General Manager
Dear Nkanukeni , Thank you for choosing DoubleTree by Hilton Cappadocia and sharing your feedback by completing our survey about your stay. In general, we would like to convey our satisfaction with your positive scores, your high scores a… Show more
Reviewed: 12 September 2022 · Stayed in August 2022
Verified reviewReviewed: 7 September 2022 · Stayed in August 2022
Verified reviewlocation
the fridge and air con was not working but they fix it later .
Reviewed: 3 September 2022 · Stayed in August 2022
Verified reviewFabulous pool. Location surrounded by hills and near Avanos an interesting town. Breakfast was very good. Staff very helpful. Nice rooms. Easy on site parking.
Nothing to dislike.
Dear Mark , Thank you for taking a moment to share your experience. I am happy to hear you found the hotel services to your liking. We look forward to welcoming you back again to our hotel in the not too distant future! Best Regards Sinan Eyinc Assistant General Manager
Dear Mark , Thank you for taking a moment to share your experience. I am happy to hear you found the hotel services to your liking. We look forward to welcoming you back again to our hotel in the not too distant future! Best Regards Si… Show more
Reviewed: 1 September 2022 · Stayed in August 2022
Verified reviewLocation. Quiet with views of mountains but close to the bustling town, pool was fantastic.. breakfast great.
Nothing to complain about.
Dear Mark , Thank you very much for sharing your experience at the DoubleTree by Hilton Avanos - Cappadocia we are very happy that you had a great stay. We really appreciate your ratings and nice comments in regards to our hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Once again, thank you for your effort and time. We are looking forward to welcoming you back for your next visit. Yours sincerely, Sinan Eyinc Assistant General Manager
Dear Mark , Thank you very much for sharing your experience at the DoubleTree by Hilton Avanos - Cappadocia we are very happy that you had a great stay. We really appreciate your ratings and nice comments in regards to our hotel. With a s… Show more